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November 2023 by Annika Lee
Wow employees were extremely nice and helpful!
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January 2023 by joel costa
If I could give this bank 0 stars I would the staff is always very rude with a poor attitude. chase bank has never given me an issue trying to get change. All I needed was 100 singles and the bank teller didn’t want to give me them because he wanted my account number. Last time I checked a bank account number was not needed to get change. He looks like this probably why he hates his job. Also felt discriminated. Will be taking dither action.
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July 2022 by Andres Acevedo
I called for help with a question about the treasury direct form, and I got hung up on by Ekta. I've been a multiyear-long customer, so I feel disappointed to receive this kind of customer service from a bank that I have historically had a good relationship with.I understand people have bad days and working in customer service is a tough job (I've been there), but hanging up on a customer is a bit over the line. I'll continue to support the branch, but I hope something like this doesn't happen again.Edit: I received a call back with a much more delightful and supportive customer service experience. Updating my review to reflect my overall experience. Thank you for clarifying my confusion, Ekta.
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January 2022 by Maria Ines Quesada
Excellent coustomer service
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January 2022 by Chunhua Gen
Professional and fast staff
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November 2021 by Edwin King Ed EDUKERE
Great service helped me open my 1st business account easy!
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July 2021 by Ines Quesada
Excellent coustomer service
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January 2021 by Tuong Dao
This is a small branch but located in a convenient and beautiful shopping center next to UCI. Because it’s near UCI, the main customers are students. On the left of the bank is Regal cinema and on the right is a mini Target store.
