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March 2024 by Douglas Benjamin
I've dealt with a lot of companies like this and Car Trackers is by far the worst in terms of customer service, level of knowledge, misrepresentations, and overall lack of professionalism. I certainly would recommend extinguishing all other options before you fall back to this bottom-of-the-barrel option.
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March 2023 by Cody M
This has been a huge impact. I took over our business after years of mismanagement and past reviews were hurting us. Being a business owner in a rural area I can not express enough how much this change has helped.
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March 2023 by Tanya R
The whole team were angels!! I appreciate the hard work they all put in to help me save my home!
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March 2023 by Viviana M
Everyone did such a great job and made this stressful experience so much less stressful. I cant say enough good things about them! I would highly recommend them!
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March 2023 by Cuahutemoc V
I especially want to thank *** with the team as she helped me understand how the process works,and gave me the confidence to move forward with their services.The team is quick in handeling the process and constantly in communication with their clients.Thank you so much for your help in helping me keep my home! Many blessings..
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March 2023 by Brian B
The entire team are Very Helpful, Very Knowledgeable, and Very Courteous.I was amazed by the fast response and how quickly the whole process took.I highly recommend them.
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February 2023 by Usman M
Excellent service, helped lower the payment once said and done.. *** explained the process before we started and gave me updates along the way. Thank you guys for working fast
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February 2023 by Martha S.
This was the best company that I found, they did the best job ever. Other companies don't compare. For whatever reason they could help me, but The Retention group was an answer to my prayers, they lowered my payments also.
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January 2023 by Mark N.
Great Experience! I was a bit sceptical at first, but did not want to spend hours at Carmax or any other dealership haggling back and forth so I decided to give them a call. After the video call they said they would match the KBB offer and we started the process. During every step of the process I was waiting for something to go wrong or for them to change the offer but then didn't and everything went great. They have a very streamlined process, explained every step in detail and did what they said they were going to do (which is rare today) I would not hesitate to use them again or refer them to a friend.
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January 2023 by Sandra B
Md ******************* was superb. She was a consistent, great and. She explained the process so I could understand and feel confident in the service that you provide.
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December 2022 by Scott C.
When I first received the letter I was a bit skeptical. Once I made the call and was connected with my consultant ***, she walked me through what they do and how we can approach this hardship of mine. She helped me understand what we could do to fix it. *** is very good at her job and is very knowledgeable of her craft, Plus, her voice is like a mixture of ****** and *****! I give her 10 stars!!!
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December 2022 by Chai B.
I'll start off by saying this is a used car dealership type business. Expect to be lowballed and lied to. The KBB referral and offer is an outright sham. As expected the fair Kelly Blue book quote was summarily lowered several thousands of dollars by this company once I submitted a FaceTime walkthrough with their guy. Several calls and texts later I said enough. Wouldn't waste my time with these guys, employees are nice enough just no bueno business practices.
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December 2022 by Yesenia M
The staff at TRG helped me so much!!! My family and I are so thankful for **** and ***** hard work , they were attentive, patience, and helped me save my home
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December 2022 by Steven R
Definitely recommend!!! We ended up being extremely delinquent due to the lender's forbearance offer during Covid and before we knew it we were being foreclosed on. Thanks to the Retention we were able to become current and even reduce our payment! This was Godsent right in time for the Holidays! Thank you everyone.
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December 2022 by Steve T
The understanding of our particular situation was awesome. *** and her team provided insight and plans that helped us on our quest to save our Home. They highlighted the behavior of predatory lending and continue to help home owners retain their most significant asset, their homestead. Thank you Retention Group!
