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November 2023 by Fatemeh Salisbury
Miguel, Modesto, and Fabian did a great job detailing my car. I was rushing and they understood and worked so quickly. While I was waiting I noticed some bad attitude customers who had no reason to complain but felt the need to make others feel badly. The bad reviews should be taken with a grain of compassion and this was my first time here I’m glad I gave them a chance.
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November 2023 by Mina S.
Very good custmer service very happy with the detail work I'm will be back again thank Fabian and Migel
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October 2023 by Vic
I'll blame myself for coming back here, when I've already had bad experiences in the past. Today I paid $99.00 to have the car washed, and carpets shampooed. When done, I checked the carpets under the mats. Bone dry! And there was debris under the mats, too, meaning they didn't even so much as vacuum under the mats, not to mention no shampoo! Only the mats were shampooed. So I went to ask the manager what is included for 99 dollars- Is it just for the mats? She says no, they're supposed to shampoo all the carpets, not just the floor mats. So they have a guy supposedly go and shampoo like they're supposed to. But when I checked the job, I found the exact same debris under the driver's mat, in the exact same spot! I grabbed the guys vacuum, and easily vacuumed this debris up in the blink of an eye, so it's not like it was difficult or anything. I suspect they just sprayed the carpets to make them wet, to simulate shampooing them. Sure, they have a satisfaction guarantee, but if you have to complain, and then still have to do the work yourself, their "guarantee" is truthfully worthless. This time, I've finally learned my lesson, and will never be back.
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October 2023 by Eli G.
worse "luxurious car was" i got the 49.99 value and they aren't even close to leaving your car spotless this is a joke of a car wash avoid the disappointment don't go here i even show the cashier and she offers $5 dlr coupon wow the audacity never going there again
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October 2023 by Darrell L E.
This is the best car wash in town! They are fully hands free and the same men are there for many years. They are all detailed and careful with your car. Alfonso is my go to guy, but they are all really good. My friends know me as OCD, the Car Spa is the place to go if you want your car well cared for. I have spent the same amount or even more and not had such good work. I tip at least 5 to 8 dollars because of the quality they do.
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October 2023 by Diana A.
Fast customer service and good quality car wash. I lived in this area for a while now and I had no idea a car wash was here! Lol anyways I'm glad I stopped by. I will be coming often :) thank you Hector and Jesus.
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September 2023 by Rami E.
I see why this place deserves the low rating it has. The manager/supervisor, Hector, yells that I can take my money somewhere else because I had complained. Sure Hector I will. He also walked all over the poor cashier lady when I complained to her about Hector's attitude. I told them I have 3 cars I wash regularly here but they couldn't care less! This would be a few hundred dollars per month, and yes I am taking my business somewhere else.I did tip the worker well anyway since I feel sorry for him working for such a manager.
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September 2023 by Maddy J.
I'm so bummed. If I had time to go back I would but I don't, can I get a refund? What a waste of $30 plus tip (40$) boooooo . This is literally a treat yourself thing when my kid is at school.
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September 2023 by Jeff Wang
Great place～Very fast service ～Amazing customer service,～positive attitudes all around.～I just got the simple exterior wash.～They work hard and my car looked great!
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September 2023 by Amy H.
Worst car wash ever! Save your money and go somewhere else. They scratched my new car.
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August 2023 by Leah K.
I used to bring my cars here because they did a good job, but over time, the quality just isn't what it used to be. The last time I brought my car here, I had to have the guy walk around with me while I pointed everything he missed & it was a LOT! Maybe it was because it was a weekday, but I'm never bringing another car here & not going to recommend this place either.
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August 2023 by Herb H
100% hand car wash is the only way to go, prevents swirl marks on nice paint. They do good work and don't rush. One of the best car washes around.
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August 2023 by Iman Jalili
I would recommend Car Spa Irvine, specially would recommend Bernardo, the site manager. He takes great care of his customers and pays attention to details. Thank you Bernardo.
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July 2023 by Dima H.
The is the WORST car wash I have had. The bumper had dirt and mud smears. The entire bottom half is the car looked like it was untouched. And their was a section of the interior between my captain seats that they didn't vacuum. I called and complained. I requested my money back because I was so disappointed. They took my number and said a manager would call and I haven't heard back from anyone in two weeks. Don't waste your money here.
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July 2023 by Catherine A L
Excellent! My car needed a good hand wax and they got out a scratch too! I highly recommend them!
