Alto Pharmacy is a delivery-based pharmacy that operates primarily through an app. Reviews describe it as a great operation with excellent service, low prices, and a welcome alternative to major chain pharmacies. Customers appreciate the efficient and communicative courier service, which provides notifications and typically requires a signature at delivery. The employees and pharmacists are noted for being competent, organized, and willing to go out of their way to fulfill needs, offering care and respect. Many find the delivery tracker useful and love the thoughtful inclusion of a small treat like caramels with orders. While most deliveries are right to the door, there have been occasional service challenges. Some customers report rare instances where medicine was left at a garage door or a courier had difficulty finding the address. There is also mention of a recent significant price increase on a medication. Overall, customers express satisfaction, stating the pharmacy is reliable and a pleasure to use, with hopes to remain with them for years to come despite some room for improvement in customer service.
They delivered when they said they were going to deliver prompt fast and professional
March 2025
Delivery was as expected and love the tracker, I've only talked to Alto personally once and they were great all all other communication was thru text or app
March 2025
Great customer service...awesome delivery...very happy!!!
