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June 2024 by Hamid Beit
Unprofessional staff and office, not friendly
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June 2024 by Charles Klure
Was ripped off by Jesus and jessica was sappose to get a refund of 1812 dollars after falsely being signed up for insurance which would be canceled 2 weeks later now they refuse to answer or return calls or emails stating 72 hours I would have my full return. At 144 hours currently that makes 96 business hours without any communication in 48 hours, even from the office its self avoid them and this office at all cost.
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April 2024 by Kevin
Mallory was so sweet and efficient! 10/10 customer service.
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March 2024 by Jense H.
Fast, free maps, dmv service, even got a temporary handicap card on the spot. They offer travel and insurance but you can say no thanks and not get a hard sell.
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March 2024 by Lynnann AKA Grandma
Triple AAA is the gift that keeps on giving!
Travel advice/planning, insurance and DMV services without the DMV wait?! Yes please!
This particular location has been my go to for over a decade. The staff remains polite, professional and efficient. They are exceptionally prepared to expertly assist whatever your need may be.
The office itself is spacious, clean, quiet and comfortable for the brief wait you might experience. Let me highlight - little to no wait for exceptional service?!
Beyond the obvious roadside assistance … AAA is SO much more!
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March 2024 by Lynnann W.
Triple AAA is the gift that keeps on giving! Travel advice/planning, insurance and DMV services without the DMV wait?! Yes please! This particular location has been my go to for over a decade. The staff remains polite, professional and efficient. Mallory is awesome! They are exceptionally prepared to expertly assist whatever your need may be. The office itself is spacious, clean, quiet and comfortable for the brief wait you might experience. Let me highlight - little to no wait for exceptional service?! Beyond the obvious roadside assistance ... AAA is SO much more!
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February 2024 by Yaseen Kady
Mallory and Sandeep were both super helpful!! Excellent customer service and care, 10 out of 10, will return back to this Facility due to the excellent care that both of them showed, thanks!! I can attest to this having been to tons of DMV’s
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December 2023 by Evgenii Krasko
Issued me an international driving permit in 5 minutes, excellent
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November 2023 by Shahla Davoodi
They are not helpful at all .
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September 2023 by roque rios
Insurance agent was friendly to take my first month payment. Said I would hear back from him in the next 24-78 hours. Well I never heard back from anyone. A week later I reached out and he said that the company decided to decline my application. Thanks for not letting me know... When I asked if I could get my down payment back again I never heard back.Look for insurance elsewhere
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August 2023 by Necel A.
Great area to start and staff were all friendly, informative and our questions received answers, what more can I say.
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August 2023 by Omar Hirbawi
The female that I was talking to on the phone left me on hold for a long time, then hung up, then I called again and she answered, once she heard my voice she hung up again, never calling this office again.
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August 2023 by Harold B.
Travel Agent Justin Clark at the AAA in Tustin is outstanding. He helped us in every detail for what was an important visit to both see family in Florida and recreate. No detail was too small for him to suggest helpful ideas. And while he helped us plan the trip he also kept the conference precise but pleasant, unhurried, and informal; helping us through numerous nice options. He listens well. He also followed up with us by e-mail making sure we had further no significant questions or problems. I highly recommend his services.
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August 2023 by P.A. H.
They do a great job! Kept me out of the DMV! HURRAY! Thats worth my membership fee for 5 years!!
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July 2023 by Orlando Villavicencio
Outstanding customer service, personalized service, friendly staff and helpful! Highly recommended! Agent Disha Garg and Ally Solan provide an excellent service!! Job well done always!!!!
