-
February 2024 by Warren Johnson
Extremely unprofessional.
-
December 2023 by Raul Jimenez
Good service with very friendly cashiers ??
-
November 2023 by The “Real” KwOnSta.
Really is the worst branch. Lonnnnnnnng lines and they will NOT open more tellers. Wells fargo just sucks in general but go to another branch. Only 1 teller while there are 15 people in line
-
October 2023 by Wendy Olugbodi
Horrible branch. Time wasters. Ignore customers. I didn’t have to wait for 2 hours if someone had assisted over what could have been done online.
-
September 2023 by Reesie W.
Poor service.... Come in every week. Now I have to find a better one. They move to slow and look at you like why are you here!!
-
May 2023 by Oscar Y.
Everytime I come they have long lines. No one should have to wait 40 minutes to give them money. It's embarrassing at this location
-
February 2023 by Marcela R.
What has happened to the customer service. Does it not interest the company anymore? I don't even bank with Wells Fargo for the same reason but I do have to come because of my company I work for. Is such a shame that we have to wait an hour or more to get service. I'm not just talking about this particular location but all Wells Fargo I been too doesn't matter the city. I get it the world is short staff but this company is getting worse and worse. You need to invest in more bank tellers. One is just not enough. Spend the labor you have the money for it. Not even the courtesy to let us know you will be right with us or sorry for the delay. The manager seems upset okay I get it everyone is upset what's taking so long is not his fault they don't want to hire more tellers. Wells Fargo do better. Wish our company can invest in a better bank like that we don't have to coming in here.
-
February 2023 by Amado Hernandez
Alex is really unprofessional he was really rude and does not care about his customers very upset with the service to this bank not coming back i am about to close my account cause of his customer service was bad
-
December 2022 by Vince F.
Horrible customer service. Slow lines. Only one teller. The manager walked to the back instead of serving customers.
-
September 2022 by Eddie L.
Worst bank ever, going in to deposit a check at 3:50 and they said only atm and that I had to go to another bank. What bank is closed at 3 in the afternoon?and the branch manager then made a snark comment about 7-11 the most unprofessional employee I've dealt with at a bank. Regional banking manager Cynthia Espinoza felt it necessary to make smart remarks about 7-11 not having what she wants when she goes in? How is that the same as a bank being open during operating hours and not servicing customers ?
-
September 2022 by Jr M.
Pros:- ATM machines are always fully functional & they never get jammed up when withdrawing big amounts of money- ATM machines are always loaded with cash- ATM machines offers different bills instead of just 20$s- Security patrols the premises during Bank Hours.Cons:- No Drive Thru- 2 ATM machines outside- Small parking lot that's shared with the gas station & apartments If you have to go inside the banks to speak with a teller or a banker or even cashing out large amounts of money I d prefer you go to a bigger Wells Fargo.
-
August 2022 by Chris M.
Terrible bank, do not use Wells Fargo. Bank tellers have poor customer service and act like being a bank teller isn't their job.
-
August 2022 by Wen D.
Worst possible branch ever. I ordered pesos a week ago since they said it will get delivered at the branch two days later. When I asked if I needed to call, they said no, just show up and ask. When I showed up, i was told "it's not here, you need to wait for a call." The next day I still haven't heard back so I called again and they now said "check your email for tracking." Then I realized no email was sent to me so I called corporate again to ask and they said "oh it looks like it was delivered yesterday and someone from the branch signed for it." Then the branch calls me to say they need to open an investigation and it will take 5 days. Oh but don't worry, all of your money will be returned. You really think I care about getting refunded right now? No, I care that I'll be in Mexico without any money!! I'm pretty sure someone from the branch took it and locked it in their teller box and that person isn't on site. I should have trusted my gut and got money from another bank. What a frcking nightmare, can't even figure out something so dang simple!
-
July 2022 by Emanuel N.
It's horrible. They only have 2 bank tellers and the branch manager is telling the 10 people in line that 2 tellers is the new normal. Wells Fargo wants people to use the new ATM but I can't get a money order from them or cash my check. Wells Fargo is getting worse and worse each day. Avoid this Wells Fargo if possible especially in the middle of the day
-
February 2022 by marvin holland
If you are harmed by the banks atm, go to the doctor immediately, and get as much documentation as possible. I was bullied over the phone by a third party investigator in regards to me being injured by the atm machine facing Crenshaw Blvd.
