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February 2024 by Chaniyia Davis
TERRIBLE SERVICE! VERY SLOW! VERY RUDE ! 0/10 service! No regards for customers !
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December 2023 by KH Hamilton
I am not sure why this bank has 2.7 stars but I just want to say that Mariah is amazing. She was so helpful when I came in and extremely patient with another customer who was clearly a bit testing.Thank you so much, Mariah. Management, please acknowledge Mariah for her support and kindness to everyone who walks through your branch’s doors.
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November 2023 by Victor Mendez
If you need a banker to assist you don’t waste your time they don’t have the knowledge
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November 2023 by Queen B.
Let me start off by saying I've been coming here for YEARS due to my job & I hate it everytime lol They need to reopen the merch lane , my job don't believing me when I tell them I take more than a hour sometimes , it's ridiculous, the people that work here are cool but they just work so god damn slow & always calling out teller assistance and nobody be coming lmao! This one time during the summer the line was so long outside the sidewalk & this lady in front of me pulled down her pants and peed she said she couldn't hold it much longer it was crazy so if you got a weak bladder don't come here lmao now I go to the one down Manchester it's more of a drive but it's so worth it I never waiting longer than 5min there.
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September 2023 by Terryne Love
This bank always has long lines and only 2 tellers open. They have multiple bankers standing around watching instead of opening another window to help customers. It is so frustrating to come in here and wait 20-40 minutes every single time.
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August 2023 by Esmi S
ATMs are the worse at this branch. They literally never work! You either can deposit or can't withdraw.
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July 2023 by Marco Ibarra
Very efficient Candice. It was quick ? today.
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July 2023 by Imani A.
Why can't these banks in Inglewood and Baldwin Hills Mall get more tellers to work during holiday season. Lines are long inside and all out of the door. Is this good customer service? NO!!! I find that when I go to the Westchester branch in the whiter areas this is not the case!! Is our time less valuable?
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March 2023 by Haydee Velasco
It is supposed to be better if you make an appointment, but from my experience it is the same, they do not attend you because they make several appointments at the same time, and only wasting my time here.
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February 2023 by HardBody Kings
I’m not even the type of person who leaves reviews but that’s how horrible the customer service is here. They treat their African American clients like garbage. The employees there simply don’t care at all. And the branch manager is the leader of the circus. Just a cold mean spirited man who could care less to take out time from his day to help the clients of the bank. If I could give this place a negative star I would. STAY AWAY FROM THIS BRANCH. Fire the branch manager ASAP
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December 2022 by Jerome B.
Worst bank ever! At 9:00am there were 15 customers waiting in line and only 2(two) tellers and 2 other workers sitting down. (Like it's nothing). Now we all know if this bank was in another zip code this would never happen. So disrespectful to our community.
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November 2022 by Angela W.
Although the staff is very sweet and always professional this bank is getting worse by the day. Their "new model" as explained to us after waiting in line for 45 minutes to get to the teller window, is that they will have only 2 tellers available from now on. They simply don't care how long you have to wait because they don't want you coming in. They want you to bank on line, at a machine or anything else you can figure out so you don't have to go to the bank. It's very sad but customer service is dead, at this branch at least.
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October 2022 by bryan barrientos
Long linesWaste of timeOnly 2 tellers at all timesShouldn't take 1hr to make a deposit
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September 2022 by Raul V.
This is literally the WORST Wells Fargo I have ever been to. The staff is nowhere to be found. There has been over a dozen patrons waiting in line and not ONE teller working at the window. It's a horrible place of business.
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March 2022 by Mike M.
You make appointments and you show on time and they make you wait for hours because they're not organized and they don't have staff ,
