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December 2023 by Will Darden
We had a wonderful experience renting a van from LAX Van Rentals. Moe was courteous and professional, even offering to come pick us up at the airport in the rental van to save us an Uber to pick it up.He was clear and direct in his communication, and even reimbursed our Uber back to LAX upon dropping off the van. We would definitely rent from LAX Van Rentals again!
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December 2023 by nick Spencer
Good experience, the guys pick up from the airport with a short drive to the car, abit of paperwork then your off. And drop off was just as easy.
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November 2023 by Edgar Ignacio
Carlos is very helpful and accommodating. Went here for countless times to rent a van for our family road trips and as always transaction went smoothly. We were done in less than 20 minutes. I highly recommend this rentals, come try them out.
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November 2023 by Alexandre Alves Pedrosa
Everything was great from the beginning, I had one surprise and needed to get the Van earlier than agreed and they provided for me with everything in their power so I could get the van earlier! Was the first time, but will tenta again!
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September 2023 by Ashley Cooper
Special thanks to Maria who made my day so much better & less stressful. This place was accommodating with great customer service !
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July 2023 by ORS
Our van rental experience was excellent. The 12 passenger van we got was nice and clean, no issues at all, kids enjoyed the LED lights! Our driver was nice and courteous and Moe gave us great customer service. Will most definitely rent again if we come back to visit.
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July 2023 by Tarra G.
We used US Van Rental for our Family Reunion and it was a great experience. We rented two 15-passenger vans to take our family on a "L.A. in a Day" tour of all the hot spots, and they had a great time.Mo was helpful from the booking process to picking up and returning the vans. If we ever have a need to rent vans again, we will definitely reach out to US Van Rental.Thanks again Mo!!
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June 2023 by See G.
The owner, Mo, is a crook. I should have known something was shady when I originally called him and he refused to let me know how many vans he had when I was trying to determine how early I needed to make my reservation. I ended up booking one online with them and then fast forward to pickup date: when I went to pick up the van, I drove to the name of the company their website calls themselves "LAX Van Rentals", when I drive there I find out that Mo was an old employee they fired years ago who know uses their company name to benefit from the goodwill of the actual LAX Van Rentals. What a shady way to run a business. I noticed there was no address on the booking reservation they sent me, so I had to call. Mo picked up and told me that they never confirmed my reservation even though I entered all my info correctly, and that they must have canceled it... all without telling me of course. Mo then told me he with a customer and had to call me back in 2 minutes. 20 minutes later he called me back. Thankfully by that time I was able to secure a last minute van with Sakura rent a car (near the real LAX Van Rentals). Do not fall for Mo's scammy website and business practices
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June 2023 by Nelson L.
Carlos Zárate, MO, and Fred we're an amazing team who helped us with our rental. They made us feel so comfortable and taken care of. As if they are family immediately. I would not recommend renting anywhere else in LA. I will definitely be a life long customer.
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May 2023 by Angela Kieran
Great experience! Maria was awesome and saved me after Economy Car Rental tried to charge me double what their website said and my reservation confirmed. We will always rent with LAX Van Rental now!
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February 2023 by Vicki D.
I arranged for a Mercedes Benz sprinter van a couple months ahead of the February rental time (off season). the day before rental I was notified via text that the did not have Benz would sub a Ford. I inquired on price and was just advised that cost would be adjusted without a specific amount. I was so busy with everything I had no time to shop the alternative van. When we arrived at LAX we were left waiting to be picked up and at departure we had to wait 20 minutes for the guy to meet us to return us to the airport. The van was not in the best condition the sliding door was almost impossible to open from inside the motor had me questioning if it would make it to the destination. And the guy that picked us up and dropped off was rude! So I was expecting a classy rental renting a Benz instead got a second rate odd operation that rented me a pos ford for 5 days at $1500. I'll never rent from this place again
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November 2022 by Sameer Koirala
Amazing service, highly recommend.They come to pick you up and drop you at the airport. The van was very clean and comfortable. Moe was very responsive and knowledgeable. Hard to beat the price and service.
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November 2022 by Allison Sutton
Thank you, Moe, for helping me out in my time of need! It's difficult sometimes trying to make things happen when you are out of state, but Moe made accommodations for a very important event for my team. The van was very nice and working with you all was the icing on the cake. Price was reasonable! Thank you so much for EVERYTHING!!
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November 2022 by Zoe Harrison
We had an amazing rental experience working with Moe who provided us a van from LAX to drive to Palm springs. He was so accommodating, the van was great for our trip, and I highly recommend working with Moe and LAX van rentals. At the end of the trip, we were running late to the airport and Moe went out of his way to drive my whole group there and made the drop off so easy.
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August 2022 by Peter I.
Great vans at a great price. We rented a great van for my son's birthday. It worked out perfectly. Van was clean, convenient pick up and drop off. I'd recommend it to anyone.
