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August 2022 by Sam Button
I don't bank with US Bank, but I used to ask to trade dollar bills for quarters since it's so close to home. They used to do it no problem but recently they've been cracking down and refusing to trade because I'm not a customer. Pretty understandable honestly but still doesn't feel good!
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February 2022 by Mohamad Reza Saadati
Very bad customer service ?
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December 2021 by Ada Scott
Me and my daughter was racially profiled this year by Clarisa Espinoza, branch manager of the Vons Usbank. I've been with this bank for over 10years and she shut down our accounts for no reasons at all. I am in my late 50s and never been through anything so discriminating for being black awoman
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July 2021 by Alberto L.
they dont really help you they always try the easy way by giving you attitude so you can walk out.they just lost my bussiness..I work in a big corporation so I will HR about it to cancel our bussiness with them.
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June 2021 by Shirley Maldonado
The branch manager Clarissa knows absolutely nothing about customer service. I approached her and another teller and greeted them "hi" she didn't respond. She then helped me at another window, I gave her 3 checks for deposit (already endorsed with business bank account number) she gives me a deposit slip to fill out after having my checks for about 5 minutes...that whole time I'm thinking she's finishing up my deposit as she chats with the other teller but no! Instead she was too focused chatting with her co-worker. Didn't even acknowledge me the whole time I was at the window. Terrible customer service! Will take my business somewhere else.
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June 2021 by Lil Kim
At US bank Beware of branch manager Charissa! She has a problem with going inside people bank account without their permission and freezes people accounts just based off her own intuition!!! So people watch your accounts!!! And Report her if she has done the same to you! Inglewood Manchester Branch in California
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May 2021 by Lil K.
At US bank Beware of branch manager Charissa! She has a problem with going inside people bank account without their permission and freezes people accounts just based off her own intuition!!! So people watch your accounts!!! And Report her if she has done the same to you! Inglewood Manchester Branch in California
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May 2021 by Richard E. Gentry
Easy and convenient.
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April 2021 by Toshiba Dozier
Do I need an appointment to open a checking account?
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March 2021 by Carl B
I came to the branch on 2-27-21 and was helped by Jayra. She was so helpful and she set me up with online banking. I am older gentleman and its hard for me understand certain things and she was so patient.
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August 2020 by Leesa Luck
Used the ATM it was good no problems...
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July 2020 by David Espinoza
Great Service
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July 2020 by Mike Bernard
Honestly, if I could give this Branch 0 Stars I would. This Branch and it's staff are HIGHLY PREJUDICE. I experience racial profiling everytime I transact Business in here. Where as e.g. the Branch on Crenshaw and Slauson or Bell Gardens never treats me like I'm not the authorized party to negotiate my very own hard earnings. Think it's time to take my money else where like Units One Bank
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May 2019 by Paulie S.
Although they are a small branch in the grocery store I've never had a bad experience. I've banked with them since 2011 and always good service. This branch in particular may be small but they try and assist everyone in a timely manner. The branch members are always friendly and remember you if you frequent the location.
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September 2018 by Jasmin S.
Every time I come here there is a line out the door! I'm seriously considering switching my accounts even though it's a hassle being that my entire life is with US Bank. I mean it's Friday! Staff up correctly! And the people here are not the nicest, not to say they are rude, however it almost doesn't even feel worth the long wait. I Do not feel special when I come here.
