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March 2024 by Jasmine D.
I came into the girl cave yesterday, the young lady Lisa was very welcoming and helpful, I was able to find the perfect wig for my birthday and she was also patient as well with me. I'm so happy she was able to assist me !
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September 2023 by Td T.
Order a purchase said a hour for pickup never received a email tried to get a hold of someone no response they charged me for it and know I get a email that I pick it up on Aug 22 over a month of purchase I want prove that I picked it up and who in the hell would pick it up over a month from purchase I don't live anywhere near there I would of not ordered something unless it told me a hour for pickup and I still can't get a hold of anyone and they have the nerve to keep sending me emails about their products and how I purchased and never picked up and was charged
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August 2023 by jessica felix
I walked out after I did a walk through of the store. Management need to do better when it comes to training their sales clerks on providing excellent customer care. I was rudely greated by a sales girl, with grownout blonde hair. After I asked her the simplest question, she looked at me up and down and proceeded to be on her phone. You can tell by her attitude that she did not want to be brothered. On top of having poor customer service, the hair selection is poor quality. Thank goodness I walked out of there without spending a dime. Save your money and go somewhere else ladies. This was my first and last visit.
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July 2023 by Lundon G.
This review is for Lisa! She helped me and had great customer service. I needed to exchange hair and she was nice enough to call the manager because I didn't have the receipt (that was nice of her) She also helped me pick a hair color. I'm just forever grateful. I always come to this beauty supply to support our black community. Lisa definitely went beyond customer service and was patient with me. THANK YOU LISA!!!!
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February 2023 by Jezel Destiny Perkins
Excellent customer service makes me cash out every time I come!
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February 2023 by Charity M.
They aiight small and sometimes missing things I need ... but if the Jordana lipstick is on sale and they probably have a nasty chemical taste and smell. Mauve color lipstick especially. I called and told them that it's like that so if you still see them on the floor on sale ... beware. And no I can't get my money back... of course they are final sale. Whatever. Probably won't be back ever.... Since nothing was done to accommodate me.
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November 2022 by Danieyiel D.
Nice place very small but has the basic essentials. I called before I came in and the girl on the phone was very helpful and friendly. Would definitely recommend to friends and will return since it's close to home
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May 2022 by Nichrissha W.
I love this place! I can always find what I need. Jts clean and the staff are professional. They have a variety of products here and support black businesses by selling the products. Ha, not to mention, this is a black on business and I proudly support!!!!!!!
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May 2022 by Jade G.
I had the best over the phone experience with a young lady named Elise today! I called not to long after they opened and asked if they sold OrganiGrowHairCo's Waves n Braids Pomade. I let her know I saw it online and wanted to know if they carried the product in store. After searching for a bit, she let me know she didn't see the product I needed and we got off the phone. Less than 5 minutes later, Elise calls me back to let me know she found it! I let her know my name, how many I needed and I told her I was sending my little brother to pick it up for me later that day. My brother said as soon as he walked in, Elise already had the products waiting for him at the register. Thank you again Elise for all your help!!! Also, thank you Girl Cave LA for being the only beauty shop (that I know of) that sales my natural hair products! So happy to know I can come into your store to purchase anytime.
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January 2022 by Alesia M.
Girl Cave the staff is extremely courteous respectful resourceful helpful answers all concerns and questions about products they sale and if they don't the will find out for you. They deliver to you I believe when you order $35 or more. I cant say enough about their bedside manner. Its always a great experience I highly recommend this business. They have 2 locations I know of in Compton on central and Inglewood on Crenshaw good service no matter which location the all remain the same everytime you encounter them. Gods blessings upon this business a life time Amen
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January 2022 by Yani G.
Walking into The Girl Cave LA, we were greeted with a warm and generous smile. The sales clerk (Asia) offered to help us should we have any questions or need any assistance. As we walked up and down the aisles, we were comforted to see a store full of products that were JUST FOR US. Not a shelf or a section, but the entire store. The tried and true products that my grandmother used on our hair and the up-and-coming hair companies that folks often buzz about. We spent over $100 there and felt that it was definitely worth the drive. Asia really knew the products and hair care and even turned us on to some products we weren't familiar with. We will definitely be shopping there again...and again!
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December 2021 by Tiffany F.
Hey Tiff, how was.... The Staff: very very helpful and professional. Evertime I've entered, I'm greeted with a genuine "HELLO, Thank you for coming, let me know if you need help with anything." The Scene (Ambiance/Atmosphere): very clean and organized. The Parking: free parking outside the store in the lot however it's often filled. The Dam$ge: Average cost for beauty items. The D'Over?: YES , SUPERIOR CUSTOMER SERVICE. Bre (can't recall the other ladies names) is one young lady that is always helpful. Because you asked.... #supportblackownedbusinesses #supportblack #Ask_Tiff-LA Where to find Tiff? Blog: AskTiffReviews TripAdvisor: Ask_Tiff Yelp: Instagram: Ask_Tiff TikTok: Ask_Tiff Twitter: @Ask_Tiff Pinterest: Ask_Tiff
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September 2021 by Elizabeth M.
Had the pleasure of stopping at the girl cave for some hair gel. The young lady helped as best she could but the gentleman was very knowledgeable and helped me find what I was looking for. I got on their mailing list and I'm looking forward to supporting this black owned business!
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August 2021 by Troi Moore
Even though they didn't have what I wanted, service was very attentive. Will definitely return
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July 2021 by Roz R.
Found this beauty supply on Instagram. Went to Crenshaw location. Walked in and informed the young lady. I found this beauty supply thru advertisement on Instagram. She was very dry and non Chalant. Asked to see a few wigs of which. They didn't have any in stock. While the young lady was helping me two of her friends walked in. She screamed and welcome them. The young lady left me and started a five minute conversation with her friends. While I continued to browse. After I noticed she was not paying me any attention. I approached another young lady and asked for a wig. After the other lady saw me asking her for help. She then came over. And said I will help her. My mind had been made up to not purchase anything. But I decided to give girl cave another chance. So I found another wig. It was the last one they had. I said that's fine I will take the last one from the floor. But May I get a discount because it was the last one. She said ok the wig was 39.99 so she was willing to give me a 10 percent discount. I said ok. Upon the young lady ringing me up for the items I purchased. I was looking at the packaging. And it had a price of 37.80 she flipped the wig over and rang the 39.99 price not thinking I noticed. But I did and people wonder WHY . I was so excited that it was a black owned business I was willing to give her a chance. Never again I work hard for my money also
