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March 2024 by Alicia Wilson
Ivan, was one of the very best tellers I've ever had. Very knowledge regarding bank policies, CDs and how to download the app which he assisted me. Vert pleasant and addressed me by name.
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November 2023 by Tiara E
I want to start off with saying that I am a single mother with three boys, I live in Inglewood in a studio paying $1,900 a month. My credit score is a 675, I make around $5,500 a month gross and I have no evictions no judgments against my name. I can't find a place to live in Inglewood that's going to be close to my kids school and provide daycare for my little baby. So when I tell you this situation with school First Credit Union has grieved me in such a vicious way, I mean it to the bottom of my soul. I bank with Navy Federal Credit Union. I'm able to go to other credit unions and deposit checks. I deposit my employment check into school First Credit Union ATM in Inglewood. They deem my employment check to be fraudulent, they could not provide me any information of why it was fraudulent, they said that the funds were deposited into my Navy Federal account but was not available to me because of fraudulent activity. I've been waiting a whole month for them to release my funds or send the funds back to my employer's account so he can write me another check. No one in first school has been helpful, they don't care that I'm a single mother, they don't care that I earned this money with a sweat of my back, they don't care to provide me any information because I'm not important to them. This Credit Union is unprofessional and they don't care about you. They do things and don't give any explanation and they say so what, what can you.do. I just want to let someone know that they can take your check and then your bank can hold your funds and there's nothing that you can do about it and first school says it's not their problem they're not going to help because this bank doesn't care about their customers.
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July 2023 by Teresa P.
The tellers are awesome and quick however the front desk made me wait a very long time to issue me a card. This has never happened before. I usually don't get asked to wait and take a seat for my card as it prints automatically It printed right away and the manager Jesse took other customers as I waited to receive my card. I wouldn't be writing this if I didn't know it doesn't take forever to print and issue a card to a customer. This made the difference weather I was on time to an appointment. Very unnecessary.
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July 2023 by Emily R.
Have been a member of schools first for a few years now. I think it's a great credit union to be apart of.
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March 2023 by Jesse W
Schools First I'm rocking with y'all for life.. always top notch customer service, always professional, always on point.. peace.
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December 2022 by Shalott H.
I really like this bank. The customer service is on point. I get good interest loans and they have an array of financial products that I've used and really like. I moved my money here after realizing that Wells Fargo is not for this community. They have people lined up outside the bank every morning in long lines trying to get service. That is so disrespectful and if you need to see a banker you have to make an appointment and wait days and weeks to handle your money situation. That is really unacceptable. I've called and they have NO intention on changing these disrespectful practices. That just told me that they are not taking me or my money seriously. I have not had ANY of these problems at School's First.
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September 2022 by Ricky Tweet B.
Excellent customer service from Christina Salvardo. Brought my partner Latecya in to open a account. And Christina Salvador treated us with us with the upmost respect with excellent customer service skills. God Bless Christina Salvador and please SFFCU keep employees like her working for you'll and keeping customers like myself and my partner happy.
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March 2022 by Joseph Jefferson
I live Schools First Credit Union. If I have any issues they always go 9 yards and beyond. When I got the opportunity to transfer my account to Schools First from Wells Fargo I have never been so happy. Put it this way, I'll be with Schools First for life!
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February 2022 by MARQULETHA MEADOWS
The Atm always seems to have a problem accepting cash deposits. Please fix this issue so customers don't have to drive to other locations just to deposit.
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October 2021 by Albert Contreras
Such a nice place ?? there so nice there
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October 2021 by Ahmad Mallard
The ATM will never allow you to deposit checks. It's sad.
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July 2021 by Carlos G.
ATM NEVER WORKS! I've come here multiple times and it always ends up that the ATM machine is out of service.
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April 2021 by Ariel R.
Can't make a deposit the atm is broken. I've never had this problem at any other SFCU.
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April 2021 by pdnapora
Very nice and professional
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March 2021 by Dre H.
I'm just came to get some get some $1 dollar bills. The bank teller going to tell me that don't have no $1s. Like this is a bank. The bank don't have no money. It's not like I'm asking for $5,000 one dollar bill. I just needed $300. This is very bad for a bank. We can deposit our money but can't get money back out in the bills that we need.
