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September 2022 by Google user
This man is amazing!!!! I do not have a major credit card and instead of just denying me, he worked with me and made an arrangement we both agreed on. I was given a beautiful honda crv. I cannot wait to go back to LA and rent from him again, having peace of mind of how I'm going to get around LA is everything. Thank you so much sir!! until next time!
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May 2022 by Kandice Huxley
This man is amazing!!!! I do not have a major credit card and instead of just denying me, he worked with me and made an arrangement we both agreed on. I was given a beautiful honda crv. I cannot wait to go back to LA and rent from him again, having peace of mind of how I'm going to get around LA is everything. Thank you so much sir!! until next time!
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October 2021 by Devin Green
He tried to give me a beat up 2009 Camry LE with limited mileage for a ridiculous weekly price. I had to walk out. The car was in terrible condition with lots of dents and scratches and i’m sure it had at least 200K miles on it. The customer service here was also bad. Like really bad!
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July 2021 by Yo-yo Gee
I’m very disappointed. I spoke with the guy who worked there about making a payment the next following day and he called the repo people to Confiscate the car I’m the middle of the night. Not to mention he withdrew 300 off my credit card but lied and said he didn’t. Now he has all of my personal identifications , medications , and valuables. Smh he claims I owe him 300 . But he over charged me. Be careful with this company and it’s not BBB certified.
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July 2021 by Sarah James
Amazing staff who are very friendly and helpful...
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June 2021 by Stephen Thompson
Ritz Rent a Car saved my vacation ! professional, courteous , and all around a great help . I traveled 2400 miles to L.A. and he got me in a nice SUV for the week !!! Thanks!!! Maybe not brand new but definitely reliable transportation and no credit card was needed returned deposit with no questions.
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May 2021 by Ruth Rousseau
First off, they are liars. We rented a car from this place. Day one the car gave us issues. The car wouldn’t start, major body issues as in cracks, dents, scratches, you know it name. We contacted the “manger” he told us to find someone to help with the car . He then said, “he didn’t know that we are out of towners”. But keep in mind he has a picture of my DL. After, me threatening to escalate the issue he finally reached out two hours later to “help.” Yes, he offered to exchange the car the next day but we would have to meet him instead of accommodating us. Next morning, woke up with a flat tire, again no help . I’m writing this to say I’ll rather walk to any destination than to rent from this place again. This is a scam, please don’t rent from this place . Not worth it. 0/10 wouldn’t recommend.
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April 2021 by Jones Whobetta
Great if u just need 2 get around .i.d,price of car and a deposit is all u need.also offered a ride to our destination after returning vehicle.
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November 2020 by Scar Luck
They will keep your card on file and steadily charge you. DONT COME HERE
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February 2020 by Kylar Pamplin
Very nice and understanding owners they will truly help you out and go out of there way unlike the big corporations I’d never rent from anyone else if ur in LA
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February 2020 by Darrell Cleveland
Horrible experience. Yes they take cash and true. This place is a rip off. They rented me a 2005 dented up Honda Accord and paint pilled in spots. Check the car out before u pay. They don't bring the car up front until you pay. They charge regular price for an old car. Horrible experience on my birthday. Be cautious. These good comments I'm reading about throw this place is FAKE NEWS.
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February 2020 by Diante Sampson
Great Service!
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November 2019 by Deonna Morton
Great for last minute rental
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November 2019 by April Wolf
Thanks for helping.
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October 2019 by Vaszics Pjotr
Ritz car rental helped me and my girlfriend out in a verry desperate situation. Firstly i made a reservation through online at Economycarrentals by my prepaid debit MasterCard and it seemed to be alright, but when we arrived to The car rental they were denying my card and they wanted a credit card which I sadly didnt have. After a desperate and stressfull night I found ritz rent a car online and luckily it stated that they are accepting cash for deposit. We visited them that afternoon and fortunatelly everything went smoothly. They accepted The cash for deposit so we made a contract then we got The car and thank god our roundtrip was saved. Definitelly recommended!!! Cheers to you guys and thank you very much again! Peter
