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February 2024 by Alen Z.
Was not able to make appointment or able to speak with a live person. Spent hours to make appointment. Was Unable. Per dr request blood test must be done early am. System kept suggesting afternoon appointment.
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January 2024 by Ford Calvin
Sandra Was is very kind and help me
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December 2023 by Jack Smith
Contrary to last review, this location is still open. I found the technicians to be very friendly and it to be efficient if you have an appointment. Long wait for walkins, like 1.5 hours plus.
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November 2023 by Brian N.
Bennie Torres had bad communication skills and patient care. Now i know why this place get 1.5 stars on review. I got there with blood test and end up a bump which is Not normal for me because it's never happened before for me. I was worried because Person here for blood test for a reason not normal in blood already. So everyone different. They need to aware of that. And I actually right back to ask for help but got the way he talk like yelling at me and bothering him. I felt hurt inside Whenever he change the tube and when take the needle out. When he move around, the needle may go through vein. Back and forth. It's may the reason for the bump. It's really big. Not a little. That's why I'm worry because Its never happened. Another location too like 5 years ago from quest diagnostics. Terrible. I was even pass out after 8 tube of blood. Because they messed up my appointment then wait until afternoon.
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October 2023 by Bret M.
Website scheduled my appt under someone else's name. Quest 866-697-8378 was no help. No one at the front desk, no organization, no help whatsoever. Person calling for patients didn't know what tests I was supposed to receive. Will consult my PCP about getting lab work done somewhere else. Time-consuming, frustrating, inefficient.
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August 2023 by Jasmine G.
Regardless if you have an appointment or not, THIS LOCATION EITHER TAKES FOREVER. Then they always "randomly close". Why allow the system to book appointments ....... They just Close out of the blue. Waist of time and gas. But what do they care.
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August 2023 by Tia S.
I arrive as a walk in at this location at 11:20. They have zero patients to attend to. The security guard informs me that they go to lunch at 12 and he has an appt for 11:30 and 11:40. I say that's fine it's 11:20 and I only need bloodwork. No drug screening or anything else they may do. He walks to the back to essentially let them know not to see me. His 2 appts come. One is out by 11;35 and the other 11:45, still 15 min to see me and they refuse because they are going to lunch. Meanwhile the bloated & clearly hungry security guard sits on his butt doing absolutely nothing. I approach and comment that the 1st patient left 10 min ago and the last just left, am I going to be called and he said probably not because they have to prep blah blah blah. All the while they run a video about their employees being courteous and not having long wait times and they are there to help. All LIES. I informed him I would leave a review and he said go ahead. I guess since they have super low reviews already it really doesn't matter one way or the other. Just business as usual. They are pathetic and a poor representation for any professional facility.
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July 2023 by Rosaura Rugamas
Mr Dukes, the security is very kind and helpful he is excelent in costumer service!
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April 2023 by Marvin Rodriguez
Took forever just to drop off a sample. And im just a messenger delivering. Besides being condecending when talking to you. I'd avoid this place at all cost. Theres other locations better than this one.
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December 2022 by MARIA H.
I went in on 12/06 - horrible service. Never have I understood why these independent laboratories are just so unprofessional. One, they hire people freshly out of phlebotomy school to pay them the bare minimum, this is why we get the end result of misery. Please get that ALLIED security girl, telling ppl what to press on the screen. That is a HIPAA violation! I can read and definitely do not need anyone telling me what to do! Perhaps if you need the line to move faster, place more check in stations in office!! You'd think because the office is in a busy building they'd think a bit more!
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November 2022 by Kelly Snyder
Extremely rude. I wish I read the reviews before booking my appointment. They are 100% accurate.
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October 2022 by yazmin quinones
This place is ridiculously horrible. Everyone is extremely rude! Went in today for an appointment & they treated me like if I was ignorant. Everyone is Super unprofessional and have terrible attitudes. I don’t understand how they call themselves competent to do lab work and work with patients. The woman that called me in didn’t even introduce herself & didn’t even give me correct instructions & instead proceeded to yell at me when I asked a question. Will never be coming back here.
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September 2022 by The Klumsy Krafter
This place is ridiculous. They’re extremely rude for no reason at all. They also seem to be very incompetent. They called me to the back without even checking if they had my doctor’s order and then when they figured out that they did not have it, they did not attempt to reach out to the doctor to get it, despite the fact that they claim they will do this for you on the website. I was told that I had 10 minutes to get my doctor’s orders to them or they were canceling my appointment. I left and rescheduled at another location, despite having called off work and wasted my day. Now I have to wait for my lab work, God forbid I die in the meantime. Just overall terrible bedside manner and very unprofessional service at this location, will not be returning.
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September 2022 by Jayden Starr
I would give zero if I could I’ve never been treated so poorly upon just walking in
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August 2022 by Charlene W.
I am a health care professional dropping off my pt's specimen and I waited 40 min for a drop off. I knocked on the door. There was only 2 women working one Latina that told me to wait and the African American lady came out and she told me I was rude for knocking on the door. I explained to her that this was a priority because the specimen was a drop off and I'm holding a specimen for 40 minutes , she was rude to everyone in the waiting room. I'm reporting this lab. They are prolonging pt care and this is a safety issue.
