-
October 2022 by Ezra Ellis
Very unprofessional. We reserved a truck two days prior. On the day of, the truck was not available. we had to call the main Penske office to get them to find us a truck. They told us this location is showing in that our truck is here, but it is not
-
August 2022 by Vincent Periolat
I think I understand why the reviews are mostly 1 star and 5 star. People are unaware they will be TEMPORARILY charged a deposit/gas buffer amount. Some people actually return vehicles low on gas, or damaged in some way. To protect themselves from these common occurrences a deposit is also charged upon renting the truck. In my case, it was returned to my account within days of returning the truck (w/o damage and full of gas).Their prices were significantly lower than any place I found in the greater LA area. It is not a plush office w/ a receptionist and cold bottled water FOC, that probably helps keep costs down. I also had to wait a couple minutes to be helped (seriously 2, maybe 3 minutes). However, once I was being helped, the staff was informative, helpful, and very professional! Rushed, of course, but never rude or dismissive! They didn't even flinch when at the last second I decided to add some moving blankets!If you want an easy to drive, very reliable truck, and cost is a concern, do yourself a favor, give them a shot. If you don't agree afterwards, comment to my post. I'm interested to know what your experience was.Thank you for reading all this, and good luck w/ your move!Vincent
-
March 2022 by Jose Sanchez
Dont ever use this place or go here there is nothing but thugs that work here they attack people on sidewalks just passing by .
-
July 2020 by Rachael Roberts
SCAMERS!! DO NOT TRUST THIS LOCATION. We filled our truck up before dropping it off and they still charged us for 21 gallons at $8 a gallon!! They also charged us a $35 clean out fee. You also can't drop off if they are not open. When i called to ask for a manager the guy laughed and said "I guess thats me" when I told him my issues he laughs again and said its my word against his. DO NOT USE THIS LOCATION.
-
July 2020 by Rae Roberts
These people lied about the state of my rental truck upon return. I would not trust to use this pensky location, as they aren't even an authorized dealer, so theres nothing Penske can do about it. DO NOT USE THIS LOCATION if you value your money.
-
July 2020 by Marina Salazar
(Translated by Google) They say they give a good price but when it comes to charging they overcharge they are abusive and take advantage of the truth I do not recommend them and they say they serve you in good faith and at the mere hour they say they do not know anything and the owner is rude(Original)Dicen dar buen precio pero ala hora de cobrar cobran de más son unos abusivos y aprovechones la verdad no los recomiendo y dicen atenderlo de buena fe y ala mera hora dicen que no saben nada y el disque dueño es un grosero
-
June 2020 by Winston Chambers
Sweetness
-
June 2020 by Clark's family Moving
Luis was a great man i will rent from them agn
-
May 2018 by Wilbur Cribbs
Good people
-
December 2017 by Arcadian Duran
They did not have the truck i ordered online they gave me a bigger one and they told me they will charge me the smaller truck price. Then When i got the bill i was charged the larger size which I did not wanted. Make sure you know what youre paying for, theyll cheat you every way they can. Will never use them agsin.
-
December 2017 by Arcadian D.
They did not have the truck I ordered online, do they were nice enough to give me a bigger one for the same price as the smaller truck after using it for 6 hours, i dropped off the truck. I get my bill later, they charged me the larger truck price which was $90.00 more. I was told verbally by robert and was swindled. Make sure you get your contract in writing , they might seem nice, but swindlers all the way. Avoid them if possible.
-
June 2016 by Steven Moore
Good service
