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October 2023 by Rhonda Madrid
Cece was amazing this was my 1st experience and she made transformed me so well I went to a wedding I received a lot of compliments I can't wait to go back again to get more services done I was very satisfied ?Services: Makeup services
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July 2023 by Angelica Garcia
I was going for a blonde, skunk kindve look and It only took one glance and questions for the owner to start working her magic! She was very patient with me especially since she was busy today and She took her time and made sure my hair looked exactly like the reference picture I showed her, been coming to this hair studio for years and she’s never failed me, definitely ignore all the 1 star reviews please just make sure to be specific with her and if you don’t like your hair speak up! She’s gladly fix it for you. Love Palacio Hair Studio!!
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June 2023 by Carlos Humeston
Excellent service and very friendly and courteous, thanks Adriana for taking care of me
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May 2023 by Yessenia Siles
Got a same day appt for a haircut for my mom and I. They were very friendly and professional.
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May 2023 by Syay Medina
I went to this salon so I can get haircut I wanted it longer and they gave me a short cut instead of the one I wanted the sides are very uneven and she knew the sides was uneven and still didn’t fix it m just kept on smiling at me. The back is also uneven and cricket. Thanks for ruining my hair and waste of 25$.
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October 2022 by Leonor Ponce
This was the more horrible haircut that I had. It's a super uneven and shapeless cut. I have holes in my hair on the back of my head. I Not only did I throw away my $40, but I don't know how to fix my hair.Service: Haircut
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September 2022 by Arlene Rodriguez
I went into this salon to get a shorter style than my hair already was and the stylist made it very uneven. I told her 3x it was uneven. I don't know if she didn't want to fix it or what, but she kept insisting it was even when you could clearly see it wasn't. Who i assume the manager was there and did nothing. Originally I was going to leave it and have another salon make it even but it was so bad that even the other salon said it could not be fixed. Only made into a short pixie. I tried to call for a refund w. Proof of how short it is now compared to yesterday and she said I should have come back to get it fixed. I don't understand how many times I was suppose to say I did not like the hair cut. Then the lady on the phone tells me I should have told her and she would have fixed it. Even though she was right there and clearly heard me tell the lady. So not only was I repeating myself multiple times but then the manager blames it on me when clearly two people heard me say I was not happy w. This style. I just wouldn't go here. Looked like a 3 year old played in my hair and then I got blamed. Weird behavior. Thanks for ruining my hair. I went from having shoulder length to pixie over this mishap.
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July 2022 by Larissa N.
My mom had an appointment set for Sunday @2pm. She had called and made the appointment with the lady 2 days prior.... the lady even asked my mom if she was sure she was going to show up to which my mom obviously said yes... I mean that's what the appointment is for. My mom shows up on Sunday @1:40pm and someone through the Ring tells her that the lady already left and probably forgot to look at her book for her appointments. Very very unprofessional!
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June 2022 by Luz C.
She's an artist! She turns you into a masterpiece. I walked in haggard & with jet lag coming from the airport. She fid my makeup like she is doing Picazzo's painting...studying every detail before she strike the brush. Awesome job!!!
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December 2021 by Isabel S.
This rating is only to the owner of this salon! I asked for long layers and left with hair that I could barely tie up. Before going into this salon my hair was literally down my back. She put all my hair in a pony and chopped off more than half. She seemed like a very jealous woman, after I told her how much I loved my length and even after she compliments my hair she decided to do this to me. I honestly felt bad for her. I still paid too. My hair will grow back but I just had to share my experience in case you are someone who is really attached to your hair. I'd hate for this to happen to you too. And I also want to say that I came here before and a different hairstylist cut my hair PERFECTLY. Too bad she wasn't in that day, and too bad of me to assume that the owner of this establishment could follow a basic request
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November 2021 by Yvette Meza Vega
I’ve been coming to Palacios after I had a bad experience elsewhere and I appreciate this place! It’s a small local owned restaurant with very reasonable prices. Womens haircuts are $20. Though the haircut doesn’t include wash and style, it’s so worth it if you’re looking to save money and not compromise quality. I’m sure they do wash and style, but likely charge a bit more. They are also great at providing care tips for your hair and love that my wait time (with an appointment) has always been under 10 min!They speak English and Spanish. Decent parking available across the street or around the corner
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November 2021 by Brii B.
I had an appointment at 10 am this morning and I showed up at 9:57. The business states it opens at 10am but there was no one there. I waited for 10 minutes, calling and trying to see if anyone was going to show up to cut my hair. I called one last time at 10:13 and still no answer so I went back to my car. Another woman showed up for an appointment and she appeared to be a regular client because she called one of the employees to see what was happening. About 10:24am the woman who was supposed to open pulls up. She said when she tried to talk to me through the ring I had already walked away. I told her I was standing there for 10 minutes calling, pressing the ring, knocking. She said "I didn't know I was going to be late". Honestly if it's 9:55am and you're not ready for your 10am appointment, you're late. She could have called the owner (who lives in the back) and told her to let me inside but instead she just casually showed up, no apology, just excuses. So I left and told her to also cancel my next appointment to get my hair done. I want to support local businesses because I live in the area but I can't support the absolute disregard for professionalism at this salon. I got up early and showed up on time. You work there. So should you.
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October 2021 by Jazmin R.
She supposed to be professional IN cutting hair since it is her job ! I asked for layers Instead she fucks up my hair let me tell y'all I still paid this women.. she's the one with blonde hair if u don't like your job why even work there! Hating a** heifer
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October 2021 by M & M
Loved the experience. Cece was the one who did my hair. And she was so nice and gave me helpful tips on how to treat my hair. She did absolutely wonderful I loved the work.
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June 2021 by Lady Lorde
Appointments only don’t go and waste your time!!
