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March 2024 by Ronny S.
Such a shitty company , excuse my language ... I should've took the reviews into consideration on how horrible and crap their customer service is .. I ordered a pair of dunks , and had my order on hold for safety reasons, I have placed tons of orders and never had an order placed on hold , so I emailed them my ID along with the address I want them to ship em at ... USPS decides to return the package because the billing address didn't have the apt # .. which mind you I already emailed them my ID with the exact address and apt # ... they got back weeks later and ask me to pay a delivery fee , which it was on them cus I stated the right address n everything .... They never responded or try to resolve the problem and just refunded me , this was suppose to be a gift and was suppose to be given out 3 weeks ago ... DO NOT PURCHASE ANYTHING ONLINE OR HAVE TO DEAL WITH THEIR AWFUL CUSTOMER SERVICE , I recommend going to other shops if you can .... STAY AWAY !!!!!
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January 2024 by Lupe T.
Millennium just needs to hire an entirely new staff. Ayesha has one of the nastiest attitude , every-time that I have gone in she has refused to treat me properly over the simplest things. The lack of customer service these people have amazes me. I'm not sure how management hasn't gotten rid of these people.
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December 2023 by Alexander G.
Purchased adult converse. I was sent childrens shoes. Then I had to send them back and waste my time. Terrible customer service and company. Stay away.
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September 2023 by Tochi U.
I ordered a pair of Jordan shoes from there website. I did not receive them and were contacting them via email and phone to see how we could solve the problem. They responded once and did not respond after several attempts to contact them. This is very unprofessional and discouraging. I did not receive any compensation for the lost sneakers even though when they send it via UPS they put insurance on the shoes. I would not recommend buying sneakers from them.
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August 2023 by T.K. B.
My mother ordered a pair of sneakers for my daughter and got a size too big. I asked if they could exchange for a smaller size and we would cover shipping and return. But they wouldn't have it. Just kept saying final sale. I understand final sales. We weren't trying to return and as a fist time customer you'd think they'd want the return of new clientele. They couldn't even respond to my last email.
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August 2023 by Ashley Lee
Won’t go there again
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July 2023 by Jennifer B.
The only place who had my husbands size on hand, shipped out the same day. My order came in from CA in 3 days!!!!!!! Great service and very friendly.
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May 2023 by Delanni Johnson
I actually have never been in a Millennium shoe store, and now I know why. I popped in while on my break. I walked in and was greeted as I entered and that was it. I was looking at a pair of airmax, but nobody ever came over to ask if I needed additional assistance. The store was empty. I finally put the shoe back and noticed as I was walking towards the door that there was an employee actually standing at the door like he was guarding the door (he was literally standing at the door holding on to it for dear life)he had been there the whole time and never asked me once if I needed a size or anything. Whelp, I guess Millennium has all the money they need and doesn't need customers. My advice is to try another location, and the one on Manchester needs classes on customer service. I will not be back. Good luck, Millennium...
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May 2023 by _]II[_J O E Y_]II[_
Lemme say: Everything went So Smooth, I sure appreciate all of yall at Millennium Shoes_
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April 2023 by ala ahmad
Good customer support responds back fast and makes sure to take care of you
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April 2023 by Joseph King (Joey)
Lemme say: Everything went So Smooth, I sure appreciate all of yall at Millennium Shoes_
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January 2023 by Tywayne A.
I was searching for 2 new outfits and 2 new pair of shoes. I visits footlocker and also shriek shoes and clothing. Nothing could compare to the excess service in great prices at millennium shoes
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January 2023 by shoe shop (see my logo)
perfect!
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December 2022 by shoe shop (WhatsApp 8617359420586)
perfect!
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November 2022 by Nick Parker
DO NOT BUY SHOES FROM THESE GUYS ONLINEOrdered a pair of dunk lows from these guys and I payed extra for shipping to make sure they got here on time for an event. The shoes that arrived at my house and they aren't not even Dunk Lows they shipped me Air Max 90's! If you look at the box of a Air Max 90 and a Box of a Dunk Low there is NO WAY you can get these mixed up.I emailed there support and they didn't say sorry they didn't do anything to make up for there mistake they said "Oh here's a shipping label to send them back" and they also said they dunk lows were now sold out so there's nothing they can do for me.Super unprofessional company and I will NEVER be ordering from them again what a joke.If I could put 0 stars I would this is the worst company ive ever worked with.