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July 2023 by Rubí Ferrer
You can tell the new management took really good care of hiring great customer service representatives. It was a great experience, professional and really honest.Glad to have such a great Metro store so close ???
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May 2023 by Arturo Quiartelli
I was looking for a case for my new cell phone. Carla helped me a lot. I got a great product and prize. I recommend this store and Carla. Clean, all well organized, and Carla knows a lot about smartphones.
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November 2022 by Alejandro Reyes
(Translated by Google) Excellent service very friendly(Original)Excelente servicio muy amables
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January 2022 by Monica H.
All the staff is very nice and takes the time to go over everything. They don't pressure you into buying.
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December 2021 by Nancy Rivera
This store is the best one out of all metro pcs stores!They found the problem quick and fixed it even quicker. They are really fast. Love to come here when I have a problem with my phone. That's my spot!
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August 2021 by Cecilia Lopez
(Translated by Google) The attention of the man who is today is excellent wowww !!!! Without so much straw it helps you and does not seek its benefit I recommend them excellent service ?????(Original)La atención del señor que está hoy día es excelente wowww !!!! Sin tanta paja te ayuda y no busca su beneficio Los Recomiendo excelente servicio ?????
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July 2021 by Nancy Fanci
This store is the best one out of all metro pcs stores!They found the problem quick and fixed it even quicker. They are really fast. Love to come here when I have a problem with my phone. That's my spot!
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June 2021 by Stephon L.
Great service to fix my voicemails not showing up. Quick, easy and problem solved. No long lines so had good timing. Clean, attentive staff and bilingual in Spanish and English. Definitely recommend this place.
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April 2021 by Bat M.
Monica and Johanna they are simply the best if you are going to buy a phone anywhere this is the place I am not kidding you need to get in your car drive as fast as you can to these wonderful ladies this is the best place the best store to buy a phone prices are great service is great the ladies are awesome!
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December 2020 by Qko M.
I just want to say Thank you to Tomas and Derik. You guys are professionals; keep up the good work!!!
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November 2020 by Alexander Carrasco
I went there this morning trying to pay my phone. As soon as I walked in I said Good Morning in English. There was an Asian man standing at the register. He replied Buenos días (Good Morning In Spanish).so then I proceeded to speak Spanish to him, since he was speaking Spanish to me.he asked me why I was there I I told him I was going to pay my cell phone. I gave him my phone number and he said son $121 dólares (it’s $121 dollars). I asked him why so much since the month prior I had canceled the insurance on my daughters cell phone.He rudely said señora yo nadamas le estoy diciendo el total yo no se nadamas si quiere pagar bueno y si no mimoso (lady i am just telling you how much you have to pay if I’d want to pay ,I don’t know, if you want to pay good if not then too bad). Then I said ok I will pay $100 in cash and the rest on my card and handed him the money. He said “señora nadamas me dio $100 dólares” ( he said lady you only gave me $100 dollars). Again he was giving me attitude. I said señor yo le dije que le iba a pagar $100 en efectivo y lo demás lo iba a poner en mi tarjeta ( I said sir I was going to pay $100 dollars cash and pay the rest with my card). I said le dijo que le iba a pagar $100 en efectivo y lo demás en mi tarjeta no se si no me escucho ( I told you I was going to pay $100cash and the rest on y card I don’t k ow if you didn’t hear me). He just asked me to punch in my pin with his attitude and as soon as he gave me my receipt I was ready to leave because he had been so rude To me Throughout the transaction. He handed me my card and receipt, I said Thank you. Before I walked out he was telling me about a promotion where if I had a bad phone that they would give me a new phone at very little cost to me. I let him say what ever he wanted then he said you should come back to get the phone with them. All I could think was No!!! Never coming back to your Store such bad Customer Service!! Super Rude!!
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April 2020 by Albert V.
Came in and the lady helped me out quickly and she knew the deal that I wanted. Thank you for doing a great job. Unlike the location on Venice Blvd.
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May 2019 by Deydalia G
I LOVE ALL OF THE EMPLOYEES HERE! THEY'RE ALL VERY KIND, HELPFUL, AND CARING. THEY CARE ABOUT THEIR EMPLOYEES AND I GOT FREE WATER AND CHIPS EVERYONE SHOULD COME HERE XD
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April 2019 by Hernandez Navas
great ðŸ‘
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March 2019 by Lilikoi Q.
I'm so annoyed I went in to try to upgrade my phone and I like to know prices and everything including tax At first I was told about 370-380 Then I go the next day and she's trying to charge me 480 Wtf? How did this all of a sudden change And I went to another metro in LA to see if they would give me the 480 price and they gave me the 370 price I've been calling the number to speak with the manager And nobody answers
