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January 2024 by Carlos Emmanuel López Ruano
A reliable and safe service, I will take them into account on all my visits, excellent service!!
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December 2023 by Ken Del
At first I was scared by the experience I had when renting the car, but the truth is that when I returned it, it was very good. The lady who assisted us was super friendly and explained to us the entire legal process we had when renting.The lady who served us was super attentive.
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December 2023 by Stu Cameron
LAX was recommended and provided a nice car at a reasonable price!
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November 2023 by Mario Alain ROURE
5/5 would recommend:Cheaper than most cars offered in Turo.Definitely cheaper than Alamo (around15% to 20%) for as good a service.The service: Very good, no issues and fast.The car: Smooth, reliable, looks brand new.The people: From the secretary to the owner not forgeting the Shuttle driver, all very professional.---------------------------------In depth review below------------------------------------We tried to rent a cheap car from Turo and Alamo but weren't able to so we decided to try them out because someone had recommended them to us.A shuttle came to pick us up for free (seems to be a norm but still appreciated).Did the paperwork in less than 10 minutes, all very clear despite us being foreigners. Rented a Toyota Corolla, looked brand new and ran smooth.You have to return the car with full tank otherwise you pay a fee. We asked were to do it and they gave us the cheapest reference for most adequate gas in town (nearby).Inspected the car thouroughly, no issues.They suggested a few logistics arragements to avoid missing our plane.Took us to our hotel.Thank you team.Kind RegardsMario ROURE
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October 2023 by Lidia Yalew
Very friendly staff and fast process!! I can definitely recommend!
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August 2023 by Mariana Alberti
Excellent service!! Very attentive and cars are in excellent condition!! Very good communication between us and the company!!I recommend 100 x 100!!!
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July 2023 by Katie H
This place saved a friend and I when the rental reservation went through late at night. They were able to work with me when I forgot my credit card, and even gave us suggestions on where to go for our first visit.I didn't have a preference on what car I got, but after some questions the person who helped us actually gave us a car similar to what I already own. Making the trip even easier for us to adapt to. The car was completely clean, and full of gas.The return was pretty easy, I will say if deciding to choose this location be aware that they don't open till 12pm for the car return. I am unsure about the return if you need to drop it off earlier.
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July 2023 by James Packard
these people are sad excuses for people and should not be in a business where they rent cars to people coming from other countries to visit they treat them horribly i work at a tire shop in oakhurst calif there customer had a blow out and came in we told them we had a tire and how much when they called this company and told them what was happening this company started tell them that the car is fine and the tires are fine and it was to expensive and made them pay for out of there own pocket they care nothing for there customers stay away
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July 2023 by Chiara Tanzi
We arrived at LAX in the evening and got rejected by AVIS since I didn't have a credit card. We were without any car, but luckily we have found LAXpress. We got picked up at AVIS and driven to the office.The guy is super nice and helpful.
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July 2023 by Emma Romano
We are from Australia and so relieved that these guys are the cheapest, friendliest and hand the best carsWe have driven from LA, to Palm Springs , Sedona, Vegas and back to LA.We love the car we hiredThese guys couldn’t be any more helpful.I will only hire from these guys in future
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June 2023 by Joris Blanc
ATTENTION !Avoid this agency as much as possible, it has been more than a month since we returned the car and we are no longer in the United States and debits here and there are being made to your account.Not to mention the very excessive prices...
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June 2023 by Jana cpz
Hi, I have to say at the beginning I was really surprised at how friendly everyone was and how quickly we got a car even without a reservation. Everything went well until we had to bring the car back. When we got back there the gate was locked and there was no one in sight. When someone finally came and opened the gate, we unfortunately couldn't communicate with him because he didn't speak English. We were informed that any fines we received would be deducted from our credit card and sent to us via email in advance. When we got home about a month later, $65 was simply deducted from our card without informing us beforehand. We then contacted the company to find out what it was and they assured us that they would get in touch in the evening, but nothing came of it. I wrote again the next day and told her she should send me the fine, to which she replied rudely, saying I wasn't the only customer and she would send it to me. That simply can't be the case.Wouldn't recommend renting a car there
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May 2023 by Velusivegaming
This place was amazing! After having not flown 15 years. Coming from Hawaii to lax I didn’t know you couldn’t rent without a credit card. The lovely lady there answered her phone at 11pm last minute and got me into a rental so I wasn’t stuck on the side of the road. She was amazing and courteous with me! And she even threw me in a very clean very reliable ride. Would highly suggest to anyone heading to lax. I will definitely be flying into lax again and renting from her!
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May 2023 by Alonso Reyes
This is by far the best rental service you can use, I read the reviews and the bad reviews is just the competition trying to hurt the company, but let me tell you, I travel 1 or 2 times every 3 months to LA, this is the only company that can rent you even if the credit card don't have your name (my case) they pick me up in minutes I was rejected by fox car rental because I find an extremely good deal in Expedia, and they say they couldn't apply and they didn't have any more cars so I google and find this rental company Mike answer me within minutes he pick me up and gave me a new car (literal) new car, the service of Mariela was very good, she speaks Spanish so it was very easy for me. By the time I have to go I just left the car in a parking lot, they shuttle me to the airport completely free. I promise the bad comments are a lie this guys know really well what they are doing and they always answer the WhatsApp so whatever issue you have they solve it. And the cars are new, not like the other companies.
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April 2023 by CALVEZ Jocelyn
Don’t rent there! Don’t believe all the eulogistic comments. They are all fake and probably bought by this rental agency. They describe the exact situation you’re in of you probable arrive there. Don’t rent there, they will charge you your whole 1000$ deposit for a scratch. Be careful.