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August 2024 by Martha Valenzuela
excellent service, very good at everything they do and always on time
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August 2024 by Gladys Ham
The man who answered me on the phone treated me with great attention.
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January 2024 by Anne Ryan
Mr. Park and his crew are honest, knowledgeable, and helpful.My sister and I have been using their services for many years and have recommended them to others.
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March 2023 by Adam F.
Took my 2015 Mazda3 for its 50K mile maintenance. Got all the basic work done and a full brake job, clearly explained, fair price, good service, Mr. Park is friendly and professional. Fast, did all my work in 24 hours, communicates by phone, takes appointments ahead of time, satisfied with the work and I'll go back again. His son went to West Point and he's very proud!
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March 2022 by Freddy B.
It took me a long time to decide to write this negative review because this place is obviously a small family run shop, but I have to give my honest feedback. This is by far the worst experience I have ever had with an auto shop or mechanic. I took my vehicle here a total of 2 times, had no work done on it, wasted my time, wasted the owners time, basically wasted everyone's time. First visit was late 2021 when my car's Check Engine light came up and the gears started to change abruptly- the owner ran diagnostics on the spot and determined the issue, but told me to drive my car back home since he didn't have the space or time to work on it at the moment, but would call me, likely within a week. I explained that the car was scary to drive with its current problems, but he assured me it would be fine. One weeks rolls by and I hear nothing so I call back, and he says hes still busy, but maybe the following week. Another week rolls by, again I hear nothing, call again to follow up, and he says to drop the car off the following week. I drop it off, and that same afternoon am called by the owner and asked to pick up the car AGAIN, because he didnt have the right parts ordered yet, and he didnt have any space in his shop! By this time I am a little frustrated, as I've already dropped off the car at his shop twice by now, taken time off work to do so, spent money on Ubers, etc. After trying to discuss and figure out why he even had me drop off the car for the 2nd time in the first place, I'm still confused other than he had to run further diagnostics and confirm exactly which parts needed to be ordered? Either way, it was beyond inconvenient, and again his only guidance was he would call me when the parts were ready. Well, fast forward 5 months, and multiple calls from myself to ask about parts and timing, he still doesn't have the part, has never once called me back to say when he would get the part, and I eventually just towed my car to the closest dealership. The dealership literally fixed the issue the following day, at roughly the same price quoted by this shop. Super convenient, and at the same price! To this day, I'm still unclear how this shop manages to attract any new customers. I dont even know if he even ordered my part? Not sure why anyone would ever want to deal with this unprofessionalism and inconvenience when it isnt even cheaper than the local dealership.
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December 2021 by P M.
Pros: very fair price for brake job; completed in reasonable time; owner easy and reasonable to work with Cons: not all parts always in stock; small working area and limited parking Bottom Line: he got the job done and didn't bamboozle me. Recommend.
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April 2021 by Burnis Johnson
Excellent service and very reasonable prices.
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April 2021 by Sahah T.
Just plain no! The manager is very rude. I wanted to give him a chance but he disappointed me in the end and it was more so his lack of professionalism. I will go somewhere else and save your money!
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February 2021 by Soledad Guevara
I have taken all my cars to this repair shop over the last 10 years. Great service work is top notch. Recommend this repair shop to anyone looking for honesty, great work and fair pricing.
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February 2021 by elgin Mac
Great work and solved my problem..
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January 2021 by J Oh
Great prices and wonderful customer service. Highly recommend.
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December 2020 by Emmanuel Zavaleta
They do a great job!! Jesus is amazing and genuinely loves his job.
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November 2020 by DeNetrice R.
I like that he takes his time to make sure everything is done correctly than taking on so many jobs which would make it impossible to receive the exclusive care he gives each customer. Mr Park I have found to be a truly honest mechanic. My engine light key coming on so he checked out several things without charging me until he found the issue . Thank you Mr Park
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September 2020 by danielle patterson
Mr park is the best Ive been going here for A long time. He only use dealer parts and his workers are really good .
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September 2020 by D Harr
Takes too long for repairs!