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October 2022 by Food C.
First the job was completed ! Thanks. But The numbers were all over the place & kept changing with the day smh then to top it off there was an item STOLEN out of my car and replaced with something they thought were of equal value. JUST BE CAREFUL DEALING WITH THEM AND BE SURE TO TAKE EVERYTHING YOU MAY WANT OUT OF THE CAR !! #SCAMARTIST at it's finest.
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October 2021 by Mascha T.
Mike is awesome. fair price fast service and great job. My driver door was dented and peeled as I hit a pole in the parking lot. Paint job is awesomehe also replaced my door latch in the back everything works great.
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June 2021 by Sara K.
MIKE IS THE MAN!! My boyfriend drives a '96 Cadillac and he had a compressed bumper that was pushing into the wheel well and eating up his tires. We had one tire go flat and the other one get shredded. We needed to get the bumper fixed fast and had no idea the extent of the damage. We visited two 4-5 star body shops that we found on Yelp. Both places told us we'd have to replace the bumper (the first said it was too big for the car which was false and the second told us we might have frame damage and could have to total the car) and spend well over $1000. They said it would take days and be very extensive work. We called Mike and without seeing the car yet he quoted us a rate 10x cheaper. Feeling defeated and out of options, we showed up to L&M and Mike came out and just started getting to work. Doing more than any other place we'd been to that day. He just saw the car and tackled the problem in 20 minutes. It was fixed before my eyes, so simply. My jaw was on the floor and we were so unbelievably grateful to Mike. If you have an older car or just need someone who is honest and does good work, I BEG OF YOU, give Mike and L&M your business. He's the truth!
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March 2020 by Keith E.
I don't dole out 5 stars often, but L&M and earned it. My rear quarter was swiped and dented. I dropped my car off early on a Monday morning expecting to retrieve in a couple of days. To my surprise it was ready in 1 day. The work was flawless. Thank you for your excellent service. And the Owner is very friendly his love for cars is evident!
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February 2020 by Jeff G.
I'm writing both to praise Mike and his outstanding work, and to contradict the one-star review dated 2/7/2020 by Richard S. My story began when my like-new 2016 Ford Edge was damaged in a freak accident in a valet parking lot. One of the valet employees crashed another car into mine. Richard S. was the representative of the United Valet Parking, who promised to make everything right by taking the car to an excellent garage to be fixed like new, and covering my rental car during the repair. What proceeded was a nightmare in which the Valet company shipped the car around to multiple garages, sending pictures that made the damage look superficial and asking for quotes without full knowledge of the extent of the damage. Meanwhile I had no idea where my car was until Mike of L & M called me and said "hello! do you know that I have your car here?" I was so grateful because by this time it had been 10 days and I was ready to contact the police about the valet company and my missing car! Mike was the only person I could trust, and I went to his shop to meet him in person and assess his capabilities. My eyes and my gut told me right away Mike is the real deal. Mike explained the true extent of the damage outside and inside, and showed a detailed estimate of what it would cost to do the repair with proper Ford parts. Meanwhile, Richard claimed that Mike was trying to rip everyone off, and that he knew a shop in the Valley that could do "the same work for half the price." Of course if it sounds too good to be true, it probably is! I gave Richard the chance to provide side by side comparison quotes, but they could not provide anything in writing (Mike have the full detailed estimate). So, I finally did what I should've done all along: I called my own insurance and started a claim, and informed Richard that I will have a mike do the work and he is no longer allowed to move or touch my car. At that point he became belligerent, reneged on paying my rental car costs, and was verbally abusive to Mike and wrote the absurd 1-star review. From here on out, all that's left to my story is clear sailing and five-star results, thanks to Mike and his impeccable skill, talented team, and attention to detail. mike also took care of all the negotiating with my insurance and ensured everything was done right with the correct Ford parts for safety. He completed the work in a timely manners in spite of additional needs as he completed the various tasks. Finally I got my car back looking BETTER than it even looked prior to the accident!! I can not recommend Mike highly enough. Go with your gut feeling, it's usually right. Read the other 5-star reviews and know they are real and well-deserved. Yay to L&M Auto Body aka LnM Auto Body - dame place, going to post this review there as well.
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February 2020 by SJ S.
Every day that I get in my car I say a thank you to Mike and his team at L & M! He is honest, fair, a good human, and great at all things auto related. Last Summer, I was the victim of a hit and run that pushed me into a multi-car crash. I called the head of the Service Dept at the Volvo dealership where I have had my vehicle maintained for years. I shared my situation, concerns, and needs. The dealership service manager highly recommended Mike/L&M. He even shared that he went here himself! So I gave Mike a call and he immediately understood my circumstances and stresses. He shared valuable insights that would help me...even before he had my business! Mike was a breath of fresh air and comfort in an extremely stressful overwhelming situation. He was the only person in my ordeal that gave me peace of mind. Mike has a lot of experience working with auto insurance representatives, he is reputable, and that was huge in my case. Mike went above and beyond to help me get my Volvo SUV towed from an impound lot across town and got everything fixed on and in my vehicle. He is priced very fairly and was able to get all done (and done well) with the limited amount we had to work with from my insurance company. I have huge confidence in Mike, the work, and highly recommend L&M. Btw, when I got my Volvo back, so many people said it looked like new. Do yourself a favor and look no where else for your auto body needs!
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January 2020 by richard s.
What a horrible experience. This guy Mike is a complete con man. Tells you one thing then changs his story. He doesn't even take the car apart to see the damage and tells you the highest quote possible. He low balls u to bring the car in, and then sticks it to you. Mike has no scruples and definitely no class!
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January 2019 by Kerry E.
The quality of work L&M does is perfection. I have been there a few times and I always get my car back better than it was. I believe the quality of work done here is a rarity anymore and I personally appreciate the stellar work.
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June 2018 by Alexa W.
Mike is awesome and did a fantastic job on my Jetta. He even picked up and dropped off the car at my place. Highly recommend!