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January 2024 by Justeene Notto
My hairstylist recommended me to this place, so I am mediately went in to grab three bundles of curly hair. I was looking for a different curl pattern but the lady behind the counter had a curl pattern in her head and it was really beautiful. She had a hat on and even still it looked really nice. I asked her to take her hat off, and it seem to blend really well with her hair. It looked a little dry but she told me she had not styled it for the day. I trusted her, and I ended up buying three bundles of the hair that she had installed in her head. At first glance, I was really excited but once it was installed in my hairstylist was styling hair after she had Sony, then we noticed it was falling out all over the place. This hair is literally everywhere in my food on the walls in my car in my sons lunch! Everywhere! Not to mention it’s extremely dry, stiff and it gets matted really easily even after multiple deep conditions. I wanted to love this hair so bad because the location is so convenient and the lady who sold me the hair was really nice and friendly but this hair is literally everywhere. I’ve been wearing in a ponytail for the past couple of weeks because styling it just makes a mess of my bathroom and at this point it’s starting to look thin because I it has shedded it so much. Would not recommend and I can’t wait to take it down.
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December 2023 by Dora Crawford
Awesome hair and variety. Everythong you needs when it cpmrd to hair.
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August 2023 by Beverly Garth
They have it all quality hair
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July 2023 by Christina Mcalpin
They sold us a two pack of poor quality hair, at least initially it looks good and then when I got it to the hairdresser, she said no these ends are very bad. She went back to them according to their policy, and they refuse to exchange it swearing to her that they would work fine. The hair knotted up and became like a rats nest immediately after placing it we went back to get a refund and they refused to refund or replace the hair. I think it’s a terrible store with no credibility and no ethics and I wouldn’t advise anyone buying anything from them.
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March 2023 by Kya Becky
This place of business is no good the lady is very rude and unprofessional once was double charge for some hair and once arrived one time during business hours during the week and no one came to assist and the sign said open but no sign to say out to lunch on break will return nothing there also a sign that’s say ring door bell and still nothing it’s things like this that makes business look terrible my overall opinion customer service is not good
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December 2022 by Chloe Walker
Paid $670 for a wig few days later its tangled , nappy, stiff. I called asked if its truly human hair they say it is..go to dye it its not even taking dye..for almost 700 bucks i expected this hair to last me. I could have went to Amazon for garbage. 22 inches and the wig is down my back its most definitely synthetic mix! Even if it “is” human terrible quality and the price should reflect that. Lying and coning will not get you guys very far, this is my first and last purchase!
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April 2022 by Prissy H
Saddened to see such bad reviews of this place I still have my Indian curly weave hair from them for about 3 years now? It’s in great shape! When I want to get it put in I soak it in conditioner for a few rinse and air dry and it’s just like new. I have been purchasing hair from the for about 12 years and my hair always lasts for years so I don’t need to go too often. I have yet to be spoken to in a rude manner, receive horrible customer service or purchase a bad product. My sister recommended this place to me while she attended marinello beauty school. I would have her or my other stylist install and the hair ALWAYS matches my texture perfectly. I recommend this place to many friends to this day who are just as satisfied. I really hope this is not what’s going on there now. I will continue purchasing here until I experience otherwise ❤️
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March 2022 by Naijah B.
If I could, I would have not even given the 1star. I purchased a bundle deal with 14" 16" and 18". The hair is behind the counter so only the people who work there have access to it. I kept the hair in my car for my appt which was 2 days after so that I would not forget it for my install. As I was sitting in the chair at my appointment. My stylist asked to see the 16" first and upon opening it, it was a 16" frontal piece, not the bundle. Immediately I called and explain the issue the the young woman who answered said "what do you want me to do about that?" Obviously nothing but the lack of empathy was beyond me. I was offered to exchange the bundle that day but as stated, I was in the chair for my appointment in Lakewood and there was no way I could have driven to Inglewood and back without cutting into the stylist time. I then had to go to a nearby by hair store and buy super expensive hair because what other option did I have at that moment? I spoke with Larry, the owner I suppose and he too lacked empathy for his mistake, he is the one who rung me up, and was rude. Upon going to rerun the hair, he was still very rude and proceeded to argue with me about his mistake. I would NEVER purchase hair from here again. Customer service sucks.
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January 2022 by AshFit Solutions
Amazing hair quality and top notch customer service!The hair: Very little shedding & love the versatility of the wave pattern — holding up extremely well!
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November 2021 by LadyRyze777
The customer service was excellent and the sale rep was very knowledgeable about the product ??
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August 2021 by Dani Lyles
Unfortunately they did not have the ability for me to pay electronically with my bank card. I was trying to support Black Owned Business. If I return I hope they can accommodate me with card payment service. I don't carry cash like that. And I usually go to other ethnic groups beauty supplies in the neighborhood.
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August 2021 by Wouldn’t you like to know
Most of the good reviews on here has to be friends and family of the owners, mixed with people that do not have much knowledge on good 100% human hair!I spent over $300 on bundles. They have hair hanging on the wall, and the lady behind the counter gave me bundles in plastic that were absolutely NOTHING like what she let me feel from hanging behind her! I mentioned this to her, and she said it was the same hair, the texture would be more like the sample hair once washed.I get it installed by my hairdresser, and when she curled it, she confirmed that it was NOT 100% HUMAN HAIR!!!!!!! It melted, even on a low setting!!For upwards of $300, I was sure it would be 100% human hair!!!! Then, to add insult to injury, the hair was super tangled. I constantly had to brush it throughout the day while it was in my head! Don’t lose your money ladies!!!!!Update: In response to the owners’ rude response to my honest review... I am a “real” person, not a competitor. I’m just a customer that feels betrayed after spending my hard earned money on something that was not as advertised. I did not return to the store with your hair because anyone that buys hair knows that once it’s sewn into your head, that’s it. No refunds no exchanges. And that hair was so tangled that I threw it in the garbage once I took it out!
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June 2021 by sophia jackson
OMG! Thank You So Much! I live in San Diego, my daughter is pregnant with her first baby and this hair is just what she needed to pick up her spirits she looks like a ???? Million Bucks! Praise God! Thank You!?
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May 2021 by Rachel patterson
Very professional, friendly. Reasonable prices
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April 2021 by Koko Jordan
Bomb store very helpful good hair real hair I'm just good people a good vibe
