CVS Health offers COVID-19 testing for eligible individuals in select states, with options for lab and rapid testing at some locations. While high demand can cause delays, the staff work hard to provide good service. Customers appreciate the friendly and professional attitude of the employees, who often handle long lines and difficult situations with patience and kindness. One employee, in particular, was praised for managing two registers alone during busy times, showing confidence and a great attitude despite the pressure. The store is known for greeting customers upon entry and offering helpful services, including email and text notifications for test results, prescriptions, and contact with medical providers. Many customers feel confident in the store’s service and describe the staff as friendly and caring, even when faced with rude customers. The pharmacy staff is committed to assisting everyone, and the store environment is positive. Customers are encouraged to get the Reward Extra Buck Card, which is described as very useful—just add your phone number, and it’s ready to use. Overall, CVS is seen as a helpful, friendly store that strives to serve its community well.
Waited in line for 1/2 hour just to find out that equipment I needed for a minor medical procedure was not available. Staffing was inadequate and wait time way.too lengthy. Most customers were disgruntled. The pharmacy management need to do much better.
May 2024
Buy certain useful and daily use things. Very good option.
March 2024
I had a very good experience at CVS. Great customer service. Disabled, friendly, safe and secure. Keep up the good work guys. ?
