-
September 2024 by Kimberly Fader
I had an appointment today (Aug 24) at 11am- I arrived about 10min early, they checked me in and told me it would be about 1.5hrs. I did my shopping while I was there and was done shopping and checked out by 1130am. Thankfully, they were very fast and called me at about 1150am to let me know my car was ready. I paid about $290/tire vs the $500/tire that Audi quoted me- so I think even if I didn't have a great experience I'd be a happy camper .
The only thing that was odd is that the key ring that was on my car key was given back to me all bent out of shape so I had to switch it with a different one. Its just a key ring, I'm not mad about it, moreso just curious about how it could have even happened lol
Overall it was a great experience for me!
-
August 2024 by Latanya Brown
I love ❤️ this store
-
March 2024 by Tanya Trabanino
My friend went there today 2/15/24 in the afternoon after receiving a call that the tires arrived because she purchased 4 new tires. So when she got there around 2pm the guy told her she needed to wait up to 5 hrs which would be 7pm. So she went to do errands while she was doing her errands, she got a call that she's next around4pm and she wasn't at the location so the guy told her he would do someone else. So my friend went there around 430pm she had to wait for 2 hrs to get her tires done & when the service was done no one call her to let her know that she could pick up the car. The guy was very rude. They shouldn't have someone working there with that attitude. Very poor customer service. I myself wasgoing to buy 4 new tires there but now I won't purchase my tires there with that poor customer service. Awful. It's ashamed.
-
November 2023 by Nayeli C.
I was on the self check out and was going to pay for a item due to my injury in my leg I was using a automatic cart and the employee Agustin stated that I had to wait in another line to pay for my item that self-checkout don't accept that item..i felt intimidated because even-though we waited in line for a long time he didn't let me pay for my item he said I had to wait in another line again no matter what.
-
November 2023 by Ivana R.
Today, they get one salty star for their incredibly poor planning and customer service. I exited feeling like it might be ok to burn this place to the ground.Despite the city bosses allowing SoFi to be built practically across the street, routinely immobilizing traffic for a mile in about any direction, this is the store I usually visit. There is absolutely no care or attention given to checkout queues. I just waited 23 minutes in a line that began halfway to the back of the store only to be told I wasn't in the 'right' line. Most annoyingly, the guy called me 'bro.' What the fuck is up with that bullshit, huh?So yeah, I was angry. I just left my cart there in front of the guy and said "Cool!" as I left.This is absolutely bullshit and worse customer service than I've ever received at any Costco.
-
November 2023 by Aber R.
Worst food court service ever, was there at 10-11 am and the service lady at the window was the rudest and worst service ever... even the kid that was at the register felt bad and apologizing for her to everyone.
-
October 2023 by Gina F.
This location when it comes to the food court it has the worst wait times . I waited 20 minutes in line . The employees are passive aggressive, at this location I do not know why , they don't have a kiosk - for self pay, like they do at the Hawthorne location, it would speed things up. You ask for the manager, oh the manager is not here today . Awful !!
-
September 2023 by Jonathan Chavarria
Really quick, done in under the 1hr 45 advertised
-
September 2023 by RaeDunn.And. T.
Today it reminded me why I never go to this Costco in Inglewood. I was looking for Kleenex that went on sale started today. It says this location has it in stock. I called the store and they said yes they have plenty of them. I went to the store right away & I went to the Kleenex section and they have the other 2 kinds but not the Kleenex on sale. I asked the employee that was working around the area & showed him the picture of Kleenex I was looking for. He replied so rude, "if you don't see it then we don't have it." I told him I asked & shows that you guys have it in stock, then he replied " this all we have" then started walking away. Never even bother to see if they place a pallet of them elsewhere or really check if they have it in stock. Surely enough they placed them in the different aisle near clothing area. Employee was not helpful & don't need to reply to their customers in a rude way.I used the self-checkout. So many empty self checkout registers. The employee name Teresa said get in line. I asked her where is the line then she just pointed there. Clearly there was no line for self-checkout at that time. This place is full of bad customer service employees working here.
-
September 2023 by Mary B.
Costco has the best food court.The food court in Inglewood is outside.My favorites are hot hogs and salad.The Hot Dogs come with a soda for $1.50.The Rotisserie Chicken Salad is super tasty.The salad has Costco's signature rotisserie chicken, lettuce, cheese, croutons and salad dressing.You can sip your drink, eat your food and enjoy the atmosphere.
-
September 2023 by Adam K.
This Costco is great... with one hug exception.This Costco is large, nice, and has a good selection.It doesn't feel overcrowded, even on a Sunday afternoon. Which is nice.The food court has plenty of seating, another big plus.There are plenty of check outs and self check outs, and the lines move pretty quickly.So why not five stars? The parking lot (especially the entrance and around the gas station) is a DISASTER. I mean, an absolute DISASTER. Seriously, why can't Costco figure out parking lots? Has there ever been a Costco in the HISTORY OF THE WORLD that had a parking lot that was good? If there is, I haven't found it.
-
September 2023 by John3605
Really quick, done in under the 1hr 45 advertised
-
April 2023 by Jo B.
-Workers are kind and helpful-Lines go down fairly quickly even though it's always crowded-A nice go-to spot for groceries in bulk especially for huge family and friends-Great item selections
-
April 2023 by Catmandu
Toyrel is the best when it comes to quality service care. He went above and beyond when we needed help and rescued us without any hesitation and got our flat-on-the-ground tire running again for nothing...now that's genuine and rare customer care!
-
February 2023 by Ken B.
Came here to get new eye lenses. There was no one ahead of me and the service was fast and inexpensive (thank goodness for insurance ). I did some shopping and I notice that they had a sign over the meat area that said "prime" but all they had on display was choice. Bummer! Prices for the meat were average for Costco but a lot better than the grocery market. I did find a few good deals on cereal and some other items. The store is clean and it wasn't crowded at 10 AM.