-
July 2023 by Mzsunshine A.
I absolutely love the employees here. Luis and Nate are amazing. Andre the pharmacist . He is actually the reason I switched to this location. I follow him where ever he goes. Andre has been my pharmacist almost 20 years. To me he is the best!! No matter when I go whoever is working greets you with a hello and just treat you like they have known you forever....in a respectful way though!!
-
April 2023 by Stephony J.
the pharmacy is literally employed by sloths. THEY ARE SO SLOW! Lines always down the aisle because the drive thru window is always closed. 40mins to pick up a prescription. i wish customer service was still a thing. front registers are no better. no matter how many customers, there will only be 1 register open.
-
January 2023 by Mark S.
I can't say I've ever used the Pharmacy here (I'm a Kaiser member) but i have been shopping at this store for a number of years. A store like this is all about the quality of the employees. There are good periods and rough periods. Currently this CVS has the coolest and most helpful employees I've ever encountered at a convenience/drug store. The store is immaculate inside, all shelves always neatly stocked. The employees are always super helpful and courteous. A big shout out to my "Dynamic Duo", Luis and Nate. Always eager to help and with a smile. 5 stars and a thumbs up for this store!
-
December 2022 by Antonio B.
Haven't use the pharmacy here in years because the service used to be horrible, decided to go for a quick prescription and surprise surprise service is still bad. The girl behind the counter was saying the prescription was not fully filled, turns to her supervisor who was an Asian lady who didn't even bother to look at her or the prescription and just say if it's not clear theres nothing you can do. So I was turn down and went to the next CVS pharmacy down the street who was able to fulfill my prescription without a single problem.
-
March 2021 by Vanessa L.
Worst CVS drive through ever, when I got here I was literally the third car in line and been waiting over 30 minutes to pick up some pills
-
February 2021 by Tamy C.
I waited in line at this location for well over an hour for a scheduled appointment that I had for a covid19 test. This location has no idea how to facilitate the testing and they have absolutely no system in place unlike the other cvs locations. I have been to four cvs locations so far for covid19 testing and I have never experienced this. If they don't have the staff for testing at this location then they do not need to facilitate it. When I finally pulled up To the window to receive my test kit, I watched the pharmacist sit and take at least 3 phone calls before assisting me when I had a scheduled appointment. 8min later he asked for my confirmation code and Info. The speaker is completely broken and it honestly sounds like the pharmacist is wearing a mask and a muffle every time he speaks. I Highly recommend avoiding this location if possible bc they are extremely unorganized and have no idea what they are doing.
-
January 2021 by RJ G.
I've been consistently shopping at this pharmacy since October 2020. Ninety-eight percent of the staff at this location are polite and quite knowledgeable and helpful. I find the store always very well stocked and full of bargains and my shopping experience here has been quite positive except for my interactions with one mean-spirited cashier. My only negative interactions have been with a fairly new-on-board (I think) customer service representative by the name of "Roni" (male). Not only is he impolite, but he has a short memory such that he became angry with me first approximately three weeks ago (December 30 I think it was). The problem surrounded me asking (1) to spread my 60+ dollar payment on two different debit cards. Also, at the beginning of the transaction, I also told Roni that I had discount coupons and to let me know when he wanted to apply them during the transaction process. Well, he rang up the entire order, without allowing me to split up the payment, and then at the total end of the receipt, I reminded him that I had discount coupons as I had mentioned at the beginning of the transaction. This individual argued with me that I did not tell him I had discount coupons at the beginning of the transaction, when I most certainly did! I also reminded him that I wanted to split that charge between two payments because I did not have the entire amount available on one card. Aggravated at me, this individual took the items that I wanted to take off the receipt and literally shoved them into a bag and threw them to the left of him on the counter, and angrily said that someone else would have to help me! I was flabbergasted at this young man's outright rudeness and disrespect. Again, this individual who seemed to bear a grudge against me when I was the only one in line last week and he was the only customer service rep available to do a small transaction, to become rude with me on a different type of transaction. I told him that was the very last straw of dealing with his bad behavior and that I would report him to the corporate office of CVS. He, Roni, shouted and scowled his face with clenched teeth and told me to never come back to the store! I thought this was audacious on his part because he was the problem, not me. Nonetheless, I did report it to CVS's corporate office and told them that this individual needs to be removed from the store, as his personality is combative and disrespectful.
-
November 2020 by Courtney C.
Pharmacist Jay A. was incredibly rude to me. I was late to my COVID testing appointment after waiting 45 minute in line and he told me my insurance wasn't working because I was late. I asked Jay A. if he could help me reschedule or if I could call my insurance and get back in line, but Jay insisted that I go home and to not be late again. My insurance called the pharmacy later that day and told me that they weren't sure what happened because there were no issues with my insurance.. When I went back to get a test, another pharmacist had no issues helping me. The entire process of getting a COVID test with an appointment took 3 hours.
-
November 2020 by Marcos P.
Recieving my prescription was easy but the man that helped has an awful attitude. I have had multiple encounters with this guy and every time he talks to me it is like if was a 5 year old that doesn't understand anything he is saying. It is hard to talk to him because it seems like he knows everything and wont listen to anything that I have to say. I hate leaving negative reviews but I'm tired of the same attitude from this employee.
-
November 2020 by Jose T.
The pharmacy workers need to work more on their customer service.......and they need to be a little bit more efficient and help a little more!
-
November 2020 by Mishe P.
If I could give this pharmacy zero stars I would. They are terrible at everything. Slow, unprofessional, and condescending. There's nothing worse than a dumbass with a smart mouth. Instead of giving you COMPLETE information they give you bits and pieces. It takes almost a month to get my son's prescription filled due to their incompetence. AND IT HAPPENS YEAR AFTER YEAR. Give me ALL the information I need, so I can do my part. The rest of this store is fine. The cashiers are quick and polite. Anytime I visit I'm asked if I need help, but the pharmacy and it's employees are trash and have been for years. I used to get mail order, but it's no longer an option. I do not drive and this location is convenient. I'm fed up and will be looking into other options. I don't have a photo. Just picture your average CVS with THEE sorriest staffed pharmacy ever.
-
January 2020 by Victor R.
These guys can't get it right when it comes to prescriptions. Meds are important to people! Is not I ice cream, photos, or liquor . If not able to fill or refill meds then they should say so up front! Thanks for nothing CVS.
-
January 2020 by Julie P.
I went here for their Christmas clearance. I received a notification on my phone from the Krazy Coupon Lady that CVS had makes down their Christmas stuff by 90%. When I walked in they still had tons of stuff. But no signs or anything. Grabbed a few items and used the price check scanner. Only 2 of the 10 items I scanned were 90% off. They didn't update their Xmas clearance prices. Some still came up as original price. Makes sense why they still had tons of stuff when most stores are cleared out. the price scanner was next to the front door. So far away. The cashier was friendly. I asked her if they were going to fix the prices for Xmas clearance. She said that's the price and they're gonna ship all that back to distribution. Which doesn't make sense. Wouldn't it be better to mark it down to get rid of it instead of shipping it back? It makes customers happy.
-
December 2019 by Erynn S.
Asian Pharmacist is RUDE ! Literally ignored me while asking questions & a african American pharmacist came and helped even said "we can atleast do that much" because he saw how rude the Asian was ! 3 stars the for african American if it weren't for him I would have left ZERO !
-
September 2019 by Sherita M.
You'll be waiting to drop off Rx for a long time.... seems like the pharmacy is always understaffed :-( it walking around the back as if there's not a long line of customers.
