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September 2023 by J Johnson
Horrible location. Bank teller customer service lacks empathy, respect and sincerity. The manager is unavailable/ unresponsive. Overall -5 star rating. Head down to the Culver City location much better customer care.
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September 2023 by Nora E.
Thank you Mayra for all your help. I came in a little frustrated and Mayra was able to take care of me and get me out fast. I was inform that the teller couldn't do a wire transfer so I had to wait about 10 min for the manager to help me. She was really nice and answered all my questions. I would suggest they get about 2 or 3 tellers just to make the wait time a little shorter.
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August 2023 by J J.
The worst bank teller customer service you will ever experience!!! The manager is pointless because they're on personal calls hiding. I would drive all the way to Culver City better customer service, amazing attention to detail and professional. I will o could give them a negative start rating
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April 2023 by A.M. CRUSHER
Always ready
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February 2023 by Gee L.
The worst Citibank that I've ever been tooIt's either one teller working or closed. It took me 20 minutes to get a cashiers check. There was nobody waiting before me, so why did it take 20 minutes? Because it took 3 employees putting their heads together to figure out where the checks were located. Asked for the fee to be waived on the cashiers check that I needed that was well over 10k due to the ridiculous wait and was informed only a manager could waive the fee Asked for the manager and was informed he worked at the Culver City branch... smh This location is the hood of all Citibanks and should be closed downMaybe the service will get better once Inglewood is made great again ** in my Mayor Butthead voice. Oops, I meant Mayor Butt s....
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September 2022 by Josh Welch
Approachable and good customer service during my visit.
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March 2022 by Sandi I.
All citibanks are under one company headquarters to bad cause pains of the people inside the banks are nice!!! To bad one bad apples makes it bad for everyone!!!
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October 2021 by George Henderson
Bad customer service. I needed a quick simple fix on my account issue but apparently all employees are busy for the next 7 days, so they said I needed to make an appointment until after a week such a joke.I went to another branch and they took care of it in less 15 minutes.
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July 2021 by Destiny J
Just opened a biz account here after being denied by another bank, whom I already bank with. Yeah, weird right? Anyways, Citi is small business-friendly and Lester is super helpful with the whole process.. However, I now have a problem with this location's atm. Today was my first time using the card and NONE of the 3 ATMs accepted deposits. This is very inconvenient when the bank is closed. I wonder how long this has been going on..
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March 2021 by Don Jones
The ATM, has a tendency to not accept deposit s, especially when I need to deposit cash....
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May 2020 by Dessmarie Alcazar
Been handling business with this branch for over 3 years and I always recieve the best customer service. They make me feel like home. Love you guys
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March 2020 by Rosslyn W.
Why is this branch still open. I do not see how it is benefitting the community, I hope this space will be occupied by a business that has excellent customer service, communication and cares.
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March 2020 by Craig Pitchford
Had to get some banking business out of the way. Lester, the skilled and Knowledgeable banker walked me through the process of opening my account. He was able to answer all my questions and give sound advice.
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February 2020 by Bridget Marshall
I only use ATM but it always gives me money ?
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January 2020 by Tony B.
This is the worse bank. I came at 10 and sat until 10:30 and told to come back at 2 or 4 to open a Buisness account. Hey no one is in the bank and workers are sitting around talking. You want me to come back in 4 hours what a joke. Where are the black people working in the bank what happened Inglewood. This bank must be closing down when people are being turned away in an empty bank. I will let the National Action Network know about this travesty. Al Sharpton where are you people in Inglewood, wow.