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January 2024 by Nesly Trezile
Used their service for the first and only time this past June for some body work on my car. I chose this shop mainly because they were close to me and were open by the time I got off work late in the afternoon. I was getting the car body work covered through insurance and it was very difficult getting my insurance rep to connect with these guys to finalize the estimate and start the work on the car. My car was just sitting at their shop for days. They were not communicative at all. They either don't have a front desk person there or they were not doing their job. I had to call the shop personally several times to get an eta on the work though the person I talked to, when I did get to connect with one, would tell me that they would call me. Personally, it's a plus when anyone I'm doing business with are proactive but I especially do not like when they do not do what they say. They told me that the work would be done at a certain day and that they would call me. That whole day would go by, no call from them. I had to call them to find out the work was done and the vehicle was ready for pickup. All that said, this is just an annoying inconvenience. The part that really set me off is that when I went to pick up the vehicle they told me that they did not receive the check to cover the cost of the work from the insurance company, though I know that the check was sent and delivered as it showed so on my insurance app. The two men in the office asked me to step out of the office while they discussed something. When they called me back in they suggested that I can pay via zelle to to an account that was not even associated with the auto body shop. RED FLAG WENT OFF IN MY HEAD. Needing the car sooner rather than later for my travels, I paid for it via my personal zelle account. As soon as I got home I contacted my bank and the insurance company providing details and screenshots verifying payment through my personal account for work that should've been covered through insurance. The insurance company got in contact with me quickly and to my shocking surprise informed me that the check was cashed soon after I had paid via zelle! The insurance company did right by me and reimbursed me immediately and expressed that they would be pursuing California Auto Body of Inglewood. Not sure what resulted from that but at the end of it I was just relieved to have been done with this ordeal. The way this transpired, no one can tell me that this shop was not knowingly duplicitous. Honestly, the experience left a very bad taste for me. Would not recommend and will not patron their services again!
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April 2023 by Dr. Bri
While I didn't receive any work on my car, the customer service is impeccable! My car was t-boned in an accident, and, as this was my first collision accident, I'd never interacted with a body shop before.Cesar was so pleasant to speak with from the initial call to the last. Although I was distraught and frustrated at the entire situation in general he maintained a positive and uplifting attitude.My car was towed to the shop in the morning, and by the time I arrived that afternoon Cesar had already completed an initial assessment of the vehicle with estimated costs for all the damages. He explained the process for everything going forward and made sure to keep me informed as he received updates. He stayed on top of communicating with my insurance so that the process was as smooth as possible.Ultimately, the damages were too excessive to complete any work, and was deemed a total loss. Cesar assisted me with removing all belongings from my car. After leaving, I realized I left something in the car and Igor was so kind to retrieve it for me and save it for me to pick up at my convenience.I highly recommend this shop for service and speed alone!
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April 2023 by Bri H.
While I didn't receive any work on my car, the customer service is impeccable! My car was t-boned in an accident, and, as this was my first collision accident, I'd never interacted with a body shop before. Cesar was so pleasant to speak with from the initial call to the last. Although I was distraught and frustrated at the entire situation in general he maintained a positive and uplifting attitude. My car was towed to the shop in the morning, and by the time I arrived that afternoon Cesar had already completed an initial assessment of the vehicle with estimated costs for all the damages. He explained the process for everything going forward and made sure to keep me informed as he received updates. He stayed on top of communicating with my insurance so that the process was as smooth as possible. Ultimately, the damages were too excessive to complete any work, and was deemed a total loss. Cesar assisted me with removing all belongings from my car. After leaving, I realized I left something in the car and Igor was so kind to retrieve it for me and save it for me to pick up at my convenience. Highly recommend this shop for service and speed alone!
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February 2023 by G D.
I would highly recommend this shop. Alex is so professional. He fixed my car in a timely manner and the quality of the shop's work was impeccable.
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February 2023 by Lorraine Pope
The best auto body shop in Los Angeles. Alex and his team did a stellar job at fixing my Prius. I feel like I'm driving a brand new car.Service: Painting
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January 2023 by Lorraine P.
If I could give 6 stars I would. Absolutely hands down the best repair shop in Los Angeles. My car was a mess. Dings on the side, smashed bumper and now my car is prestine! Don't waste your time shopping around. This place is the best!
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April 2022 by Yeqian Z.
Great service and the technician that helped me was friendly, down to earth and hardworking. Great experience
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March 2022 by Mandy Palasik
Cesar and the team at California Auto Body did a great job on the repair of our rear hatchback after a fender bender. They were extremely caring and attentive to our concerns. Our car looks better than it ever has. Thank you!Services: Painting
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July 2020 by Ken M.
Yuri is the absolute nicest guy, yet he and his guys do the toughest work and create the best results for super low prices. Their work is superb and Yuri is amazingly responsive. Over the last 8 years, California Auto Body has worked on my cars 3 times, my daughter's car, and even a neighbor's car that I damaged backing out of my garage. These include Porsche Cayenne, BMW X5, Nissan Versa, etc. Always top quality work!
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May 2020 by Segun W.
I had the most enjoyable experience at California Auto Body. They performed an excellent job on my vehicle, treated my car with care. Also finished the work in a timely manner. I have recommended all my family and friends. Thank you, Segun
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May 2020 by Eugene T.
I had a small accident where someone sideswiped my Lexus while I was parked. My lease was running out so I had to get it fixed quickly. The guys did an excellent job! The car looks brand new and they got it turned around to me in a couple of days. Definitely going back if I ever need to get my car fixed.
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July 2019 by Galina Davidson
They are amazing! Fast, professional, honest!
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March 2019 by Jed R.
Alex does incredible work, and was very honest and fair with us in repairing damage after a collision. I went there from a recommendation. After I picked up my vehicle, I took several cards of his because I absolutely would send people toward his shop, and will definitely go to him again should the need arise.
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February 2019 by Ike Bennion
Honest, hardworking auto body shop
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October 2018 by Danny Leon
Tell them Danny sent you and get a great discount on auto body repair..
