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December 2023 by Lauren Oliver
So where do I begin... I was referred by a family member to patronize this business when I could have just went to Jerome's or Ashley's Furniture store but I called myself trying to support my community this was an absolute mistake. I ended up purchasing a dining room table set and a bedroom set. The first issue was I was told one delivery date then it ended up being pushed back. When the Furniture finally arrived I noticed a blemish in the head board so I immediately asked the delivery guys to talk to thier boss which was Carlos... I explained to him the issue... after him going on and on about it was the "wood" he finally agreed to provide me with another one but kept saying he couldn't guarantee if it would be in better condition. Upon waiting to receive the new head board I noticed one of the dining room chairs was rocking. I also brought this to his attention ... this time he said it was my floor (he hadn't even been to my house but kept jumping to conclusions). I simply asked him what could be done to fix the chair and finally said he would have the driver check it. Before the new headboard came I asked did they check it and he said no. He said they will show me upon arrival. I asked him what happens if the item is damaged again. Then he said if you don't approve we can take it back and give you your money back. Then explained there is a restocking fee. I asked him how much and he got frustrated and said you don't want the item I will cancel and hung up in my face. (BTW THE RESTOCKING FEE IS 35%... that is robbery for an item that was damaged)I called back then he began to insult me by saying his drivers were scared to come to my house because I was CRAZY! I work in customer service have for many years this man is RUDE, DISRESPECTFUL, and is not the right person to be the face of the business treating people this way. When we first met it was any problems let me know... we will take care of you, come fix it etc. As soon as I had an issue his ture colors came out not to mention he had been paid in full. I will NEVER give my business to this establishment and I recommend that you all look into who is representing your business.
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September 2023 by GREAT in ME
Bed bugs in mattress, poor quality furniture
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June 2023 by Christopher Fernandez
This place is very good the salesman is very nice the furniture is nice and strong for cheap prices
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June 2023 by Jaky G.
I came to this place because it's 5mins from my apartment. I'm not sure who the salesman is but he was helpful and even gave me a good price because I was paying cash. I paid 6/8 and delivery is supposed to be today 6/10 10am-12pm but my stuff is not here yet so I called and he said 3-5 because they messed up their schedule. Then I went on Yelp saw the reviews and now I'm scared LOL if my items aren't delivered today, I'm coming back to warn everyone that the comment below mine was real
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March 2023 by Cap S.
Friendly salesman. Delivered as scheduled and set up nicely. Great company for accent furnishings. Great prices on brand new mattresses.
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January 2023 by Haven House
Went there to check out some furniture the customer service was awful. The prices are super expensive, when I they said the window clearly stated there was a clearance/sale going on. I asked for the sale price compared to the original prices the guy give me prices and there was no tags on any of the furniture. The man kept telling me oh it's made an American, it's not made in China, in a very rude tone, your furniture will last a lifetime. Beware of this place not to be trusted.
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December 2022 by Krystal Williams
Went there to check out some furniture the customer service was awful. The prices are super expensive, when I they said the window clearly stated there was a clearance/sale going on. I asked for the sale price compared to the original prices the guy give me prices and there was no tags on any of the furniture. The man kept telling me oh it's made an American, it's not made in China, in a very rude tone, your furniture will last a lifetime. Beware of this place not to be trusted.
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December 2022 by Charly B.
I been looking for a bed room set for a minute and found this place while in the area. Luis was able to give me a good deal compared to other big name stores. Great customer service and a price I couldn't say no to. Definitely recommend this place
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November 2022 by Michelle Collins
Great company to buy from. I bought a sectional 2 yrs ago and just went back to get my twins new beds and nightstand. Price is right and they have a lot to choose from. Workers are very hardworking and friendly. BNC Furniture the beat around. Thanks for making my girls room look nice.P.s. just delivered yesterdaySincerely,Marilyn Williams
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October 2022 by Olivia Ugarte
Thank you ? happy fast delivery! Great customer service.
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July 2022 by Justice Phillips
I bought a couch from here and it was such an effortless transaction! Great price, plus hardworking delivery team! Definitely recommend their products and services to anyone looking for quality furniture and superb customer service! Thanks Carlos!!!!
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August 2021 by diego r.
Don't buy stuff or order anything from this place. They will take your money after you order furniture, deliver partial furniture and then never take the rest, and have various excuses as to why they don't have material or why they can't complete the material anymore.
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May 2021 by Phyllis Tiger
Saleperson judge by mercedes. Saying u can afford it. Btw I was looking for a vet.
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January 2021 by Otaku A.
Great deals and beautiful furniture white furniture looks amazing and they assembled everything very quickly
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December 2019 by Ofelia F.
It has what you need for home and prices in a good fit in your pocket good deals and good brand's
