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February 2024 by Cedric Stephens
Excellent service, I have been with 1st Quality Tax Service for more than 15 years! They have the best service, and always get me the maximum refund! I'll never go to anyone else!
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February 2024 by Kenneth Bell
1st Quality Tax service is great. Dwayne make sure you're getting the best service and he is very knowledgeable. I've been with them well over a decade and I'm going to continue to used their services.
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February 2024 by Tony Navarro
Have been doing my taxes with 1st quality tax service since 2006, Great Service since day one. If you are looking for a Great Company to look over your taxes, contact them, have referred family and coworkers over the years, All Good things to say.
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February 2024 by Natasha Stephens
Me and my family have been using 1st Quality Tax services for many years, and have been extremely satisfied with their prompt Services and Communication. We would recommend them to anyone that we know! They are extremely professional and knowledgeable in this area. If you are looking for a great reputable company to file your taxes, I would recommend you file with 1st Quality Tax Services!
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January 2024 by Brittany Crenshaw
I have had the opportunity to use 1st Quality Taxes for my tax preparation for several years, and I couldn't be more pleased with the experience. Their team is not only professional and knowledgeable but also incredibly friendly and approachable.In my experience, they took the time to understand my specific situation, providing personalized advice that made a real difference. Their attention to detail was impressive, ensuring that every aspect of my tax return was accurate and optimized for the best possible outcome.The efficiency of their service was remarkable. My taxes were completed promptly, and the process was seamless from start to finish. The team at 1st Quality Taxes made what is often a stressful and confusing process completely stress-free.I highly recommend 1st Quality Taxes to anyone in need of tax preparation services. Their expertise, coupled with exceptional customer care, truly makes them stand out. I recommend them to everyone!
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January 2024 by LaTrisha Reggans
Myself and my family has been filing our taxes with 1st Quality Tax Service (Dwayne Harris Jr.) for just about 6 years now. We have received the best customer service, great open communication, honest financial advice, and extremely positive financial outcomes (tax refund ?) in a quick manner. We have referred Dwayne to several people seeking a long term tax prepare company and have only received positive feedback and extremely satisfied families with plans to refer others as 1st Quality Tax Service have amazing referral incentives. I must say that I would refer this company to any one seeking the best financial outcome, tax related questions being personal and/or business, and honest people who genuinely care for you!
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January 2024 by Jennifer Harris
Great customer service- with attention to detail. Fast and efficient!
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January 2024 by Shay
"Ever since high school, Dwayne at 1st Quality Tax Services has been my go-to for tax assistance. His mathematical expertise is evident, and I trust him implicitly with my financial documents. Dwayne's customer service skills are top-notch, and his courteous manner is always appreciated. I've referred my family to him during tax season and for any IRS-related queries. With Dwayne, you're undoubtedly in good hands at 1st Quality Tax Services."
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January 2024 by Joseph Picou
As far as the service I have received from 1st Quality Tax Service is without a doubt the best. I have used you guys for so long, I can't remember how far back my relationship goes, maybe 20 years or more. I do know, after all these years I am totally satisfied with your service. Dwayne Jr. has always been responsive to me and my family's needs (that's a family of 5). I just send him a quick email or call him, and he always gets back to me in a very timely manner. I refer as many people as I can to them, because I know the level of service they will receive will be outstanding. And I don't put my name out there unless there is good cause to do so.They are honest and thrive to get you the best possible return they can. The entire office staff is friendly and is always professional. I plan to stay with 1st Quality Tax Tax Service for a long time. Thanks guys for all you do.Sincerely,Joseph R. Picou
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March 2022 by Aly C.
I was referred to this business by a good friend of mine. He had advised that I speak with Dwayne H. Jr. I contacted the office and provided the receptionist with my contact information for him to call me back, and received no response. I called back the following day, and spoke to Dwayne directly and he did the same thing, took my information down and yes I did not receive a phone call that day. On day three, I called and spoke to the receptionist and was asked if I could leave my contact information once more--which is just ridiculous. It is highly unprofessional to say you're going to contact someone back and not do so within three business days. I so wanted to give them the benefit of the doubt, but at a certain point I just cannot turn a blind eye. Perhaps if you are a returning client then you may receive better service, but I would not recommend this place for any first time customers. How you start business is usually an indication of how it's going to be.
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May 2021 by H0Lstar ..
Slow, inefficient, genuinely bad service. Don't recommend at all to anyone. I did my part and sent in all my information that was required and nothing got done for a month until a few days after tax deadline. Would much rather get a smaller refund with professionals than put up with these incompetent people
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January 2020 by Mari R.
please ask how much are you being charge for their services and check your receipt once you get your taxes! they smile in your face and are impressive communicators but in reality this place is dishonest. They tell you they charge $300 but really take $500. Charge $500 but take $800.check your receipts!
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July 2019 by Laysha H.
Excellent Service very good with Tax services Dwayne Jr. knows what he is doing and it the Best Tax Man in California it's so convenient you can email him your Tax information and he will tell you what he can do been going to this Business for 12 Year's now and try them if you want the best Tax Services.
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February 2019 by Cymone P.
Great customer service over the phone and after I set an appt. to see Dwayne. Very patient with answering all my questions with new tax laws. Definitely recommended and they work on clients out of state as well.
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December 2018 by Judy A.
They suck!! They did my taxes for 5 years and they jacked me up - when the IRS sent me letters regarding a audit I went to them for assistance and they were 0 help - during my audit the IRS agent told me my tax person did a job on me and I had to pay back over $20K - I tried to set up a meeting with them to no avail - I paid my IRS debt and it really hurt that they left me hanging like that....a hard lesson learned.... I would never recommend them to anyone not even an enemy -