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April 2023 by Bradley M.
Came here attempting to make a cash deposit after leaving another location that the ATM couldn't handle a cash deposit. Came here and it didn't even provide an option to deposit cash. It was simply grayed out. I don't understand why US banks in Coachella Valley don't have working ATMS. Its very disappointing. After two failed stops I am giving up on a simple task of depositing cash. It's quite embarrassing for US Bank. US Bank please invest in working ATMs
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November 2020 by Carissa Sheen
Accessible location and plenty of ATMs, walk-up & drive-thru.
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June 2020 by Karina R.
My husband was having issues with a check that he deposited from work. When he went into the branch on 111, he was told only the branch manager would be able to help him and she would be out for a week. The bank then told him it should take 10 days to clear and that they would take care of any fees accrued during this time. After the 10 days, his check cleared but he had accrued over $100 worth of overdraft fees. When he went back into the branch, a teller by the name of April was rude to him and told him again that the branch manager was out for another week and that the branch manager would be the only person who could help him. Thankfully, he was able to reach someone with some common sense at their 1800 number. We will not be recommending this branch to any of our friends or family and will definitely be closing his account.
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September 2019 by Rich T.
Waste of time to waive an overdraft fee. You all already have money in the back for yourselves why do you have to charge overdraft fee if the account is replenished within 24 hours Smh. DON'T BANK HERE THEY WILL TAKE YOUR MONEY Don't bother calling they are gonna say the same bs to you. The branch themselves won't help you either. Just a waste..
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February 2019 by Esco Bar
I was trying to link my Brand New US Debit card that had just came in the mail and PayPal was saying that another account already had my Brand New number! I came into to the bank and the teller said nothing was wrong with the card and that it could be the weather affecting PayPal 😦ðŸ˜ðŸ˜ðŸ˜ I forced them to give me a new temp card and PayPal accepted it like nothing interesting! How did my new card number get stolen so fast?
