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November 2023 by No Body
Hidden inside a casino ?
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October 2023 by Maria Soria
Great cup of coffee.
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October 2023 by favoritebro1959
Marco who works in the morning makes the best hot chocolate and gives the best service!
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September 2023 by Vivian Cruz
My mocha cookie crumble frappe was great!
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August 2023 by Alberto D.
To start things off on this review I was barley in the drive through not even a minute had past when I'm looking at the menu to decide what I'm going to get and Maria is already rushing me saying whenever you are ready twice therefore I forgot to order a drink so then I go ahead and order it at the window Maria the shift lead in charge already seems annoyed and rushing me telling me is that all and I will have to have you go around again through the drive through or go inside which is understandable but then I forgot to tell her about the app discount because of how fast she is rushing me not letting me speak not having patience for anything whatsoever so then she says there nothing I can do about it now unless you get another drink I then just leave because I have had enough of this bad service from Maria a "shift lead" what a disgrace.....
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July 2023 by Jennifer King
Very disappointing. We mapped out to stop for coffee, lunch, and a restroom break and the lobby was closed. They only allowed drive-through or online orders. How can you be off the highway and not allow a restroom stop? I am an avid Starbucks drinker but opted for a Dr. Pepper from the gas station instead. I'm so disappointed.
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July 2023 by Gina F.
The assistant manager was so rude( short blonde hair) She think she all good. She Doesn't smile lady please . Remember you are just assistant manager at Starbucks. You need to have better customer service
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December 2022 by Robert A.
Crappy service. Dude cut me in line after going to restroom and employee stated he was first. Crappy peiple
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November 2022 by Ralph Holl
Great Americana coffee..
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November 2022 by rene kearns
Very friendly, fast service and good music
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October 2022 by M R
Love this every day for me..awesome service ❤️
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June 2022 by Carrie J.
If this is the Starbucks in the casino it's really bad! The manager was some young snotty lady maybe in her 20's.. extremely rude for no reason. She seemed annoyed that I couldn't hear her, I walked up with two dollars in my hand expecting to throw that in the tip jar.. we were staying at the casino hotel and it was extremely hot in the casino so on the way to our room I thought I would stop for some cups of water at Starbucks... I mean we are customers of Starbucks and we do frequent Starbucks all the time.. Her body language was very robotic without greeting or smile, I said can I have 2 cups of water please and she said that's gonna be two dollars, so I handed her the two dollars and the barista looked at me and said the sizes ( asking if I wanted Venti or Tall) but I didn't hear her and I asked what she said, (the manager was the one at the cash register ) and she relayed the message to me but I still couldn't hear her, it was late at night and I was exhausted and she could not have looked more annoyed with me.. Then when I realized what she was saying I said well I'd like to have the biggest one, she didn't even finish the transaction she just walked away and I said excuse me can I have my receipt? She looked back at me and said yeah you can grab it... Mind you it was still sticking out of the cash register.. unbelievable! She stormed out of there so fast ! I was pretty unhappy and I cannot believe she's a manager because she has horrible customer service and management skills.
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March 2022 by dianna elliott
I was just there for a friend picking up a few things for her and she said she was very happy with her coffee she said so if you need coffee she would tell you to go you will like it ☺️.
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January 2022 by Brittany Rosga
I will say that they make my Venti White Choc Mocha with an extra pump of White Choc Sauce perfectly every time and not everybody does. So, that's what the 2 stars are for. What I don't like is that I've been going there for years and you would think that when you see the same employees and manager, day after day, month after month and year after year, at least one of them would take the time to at least say hello like they recognize you. If I managed this location, I would make it mandatory for my staff to remember our regulars' names and greet them by name. I'm pretty sure this location gets many of the same faces due to the fact it is buried inside a huge casino. Therefore, it would be appreciated by all customers for them to extend themselves and show recognition for customers whom keep coming back. Especially when they charge me extra for that extra shot of White Choc Mocha Sauce and I've never, ever been charged extra for that at any location in our 50 states. But, a smile and hello from them would make up for that.
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December 2021 by Hay P.
Best Starbucks I've been to! The service I received from Kim was very helpful when choosing a drink and snack. Excited to come back.