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April 2024 by GELIN VENTURA
Everything is nice to.attend
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April 2024 by Diane Oakley
Alway the best experience at the Indio office. They make us feel like family!
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April 2024 by Rogerp
Susie is always so helpful and caring
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March 2024 by C F-S
I never have had a less than stellar experience at Indio KP. By far the friendliest, most professional medical office for KP in the CV; from check-in, xRay, lab, pharmacy throughout to exit. ❤️
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March 2024 by Corey Hoskins
Great job KP Indio. Dr. Fernandez lab tech, Carlos, and the pharmacy team. Thank you for making my experience almost pain-free and I say almost pain-free because I had to get two shots.
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March 2024 by Jaime Engler
Very pleased with the blood work taken by Jhoana M. at KP in Indio. Very professional and friendly that kept me calm during the blood work. Thanks for your service Jhoana And keep up the amazing job you do! Best regards from J. Engler
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March 2024 by Ron Little
Got Monroe office a little before 1pm pharmacy still open for 8 mins NO one at check in till 115 after that line of people waiting to be seeing Doctor's saying open on web sitesbad bad bad
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January 2024 by Daniel Stricker
I've been a member of Kaiser for over 20 years. This location provides the same or better service as their bigger siblings in more populated areas.
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January 2024 by KING BLiZZY
Ana Ceja was great. Excellent job drawing blood
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December 2023 by Adriana Perez
Very nice understanding Ana ceja
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November 2023 by Noel Ortiz Jr.
In the 21st century Kaiser still mails out passwords. 2 weeks and no password still. I cannot see lab results, dr recommendation or anything. So much money and they can’t figure out a better system?!??
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October 2023 by Shawn Morrissey
Carlos Vasquez is the man. The King of Phlebotomy! I’m a hard stick and he found a vein where no one else could. Plus he was kind, thoughtful and extremely personable. Give that man a raise or make him a boss. Cuz he already is one!On a separate note, Leigh Shinn was amazing, as well. Thoughtful, kind and extremely thorough. Affirming in listening to my history and offered ideas and solutions moving forward. Along with my incredible Primary Care, Dr. Fernandez, just a wonderful, caring group of people.
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September 2023 by Ed Maurin
I only gave it 3 ☆☆☆ because of the inconvenience they cause on Kaiser members like myself by closing from 12 to 1 pm for lunch. Really? Did the board of Directors authorized this behavior without taking into consideration that people like me also have jobs and lots of us take our lunch breaks to run for labs or pharmacy errands and even sacrificing our mealtime?? I've never seen this way of conducting business on a medical facility in my life. Why is it necessary for everyone to go at the same time?PLEASE THINK OF THE MEMBERS WHO PAY YOUR BILLS AND RECONSIDER.Thank you.
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August 2023 by Annette Johnson
I have never had a pharmacy frustrate me so badly that I am in tears.I take eye drops for glaucoma. I became a Kaiser patient in May. I take 2 types of drops. I requested them July 17. The computer "lost"the request. I text my dr for help July 19th. Finally got 1 refill July 25th. I have texted my dr.The other eye drops have been "lost" and supposedly cancelled by my dr who I just spoke to yesterday.I have texted my dr 8 times since the 17th of July about my drops. I have talked to the pharmacy call-in center everyday for the last 5 days. Each time I was reassured they were being processed. Until today when they were "cancelled".The pain around my eye sockets without my drops are excruciating. I can permanently have eye damage. I already have a full blown cateract in my right eye that I can't see out of. I can't afford the 20% for that operation until I'm 65.At last after multiple calls the dr reordered my drops. Pharmacy message said filled come and pick up. The Indio pharmacy Did NOT have them in stock and neither does Palm Desert. Today is Thursday and maybe I can pick them up Monday.Meanwhile the eye socket pain is starting and I was told to go to the ER if it gets bad. Where do they think I'm gonna get the money to pay for that and extra money to buy the new prescriptions at a non kaiser pharmacy?
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June 2023 by Lorraine Kelly
The lab is very efficient. I was in and out of there in about three minutes. Dinia took my blood and was very sweet. And efficient.
