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March 2024 by James T.
Asked for pricing for an oil change and radiator flush. Decided on the oil change only and said the flush is too much for now. My friend voiced his opinion on the price, but immediately lightened up, he expressed frustration, only. So as the oil change was in progress, four or five employees stood at the front all looking at the engine. About three days later the radiator hose has come off, leaked crap all over and then some. THOSE FUCKERS FUCKED WITH MY ENGINE.
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February 2024 by Kathy T.
I would recommend going to a reputable auto mechanic. I question the assessment of how they determine what a vehicle needs done. Prices are very high..
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February 2024 by Becky E.
I get amazing fast service at this Jiffy Lube. Jesse is always helpful and gives me straight answers! Service is always impeccable. I will continue to come to this Jiffy Lube because the staff is amazing! Thank you Jesse!
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January 2024 by Andrea Yorba
Worked well as a team. Professional and quick!
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January 2024 by Robert Watt
9/30/23 I took my truck in for oil change and air filter replacement. Come to find out today the new air filter was never put in.
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January 2024 by Edward Deane
Very good communication between crew members. Took efforts to inform me of the task efforts underway. Let me know if things that didn't need to be performed. Very friendly team.
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December 2023 by Matthew Melkesian
I’ve taken my truck here close to a dozen times.Today I was greeted rudely from the new employee working there. I told him I wanted to go to the Panera bread down the road to eat while I waited, and he proceeded to not attend me and wash the window of the vehicle he was working on.Nobody was able to help me at the register, so I continued down the road.Normally if somebody needs a minute of your time, you give it, then you continue with your job. It’s a critical path activity.Customer needs help, you help them.
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December 2023 by Gary Fowler
I had a very pleasant experience at Jiffy Lube in La Quinta, CA. The service tech was outstanding and quick. I highly recommend.
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December 2023 by Jimbo k
Highly recommend. Courteous and friendly group of workers, real quick in getting oil change done. Gave good feedback on my poor Maint habits (oil was way down)
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November 2023 by Karina Ramirez
Do not come here for any reason. I came in to get an oil change and the mechanics some how left my break fluid cap off. I had know idea until my breaks started failing so i took my car to my dealership and thats where they showed me the cap was off. It was a little over 1000 to fix the damage done to my car. When i called jiffy lube to inform them of what happened they took zero responsibility.
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October 2023 by Jessy Hernandez
Jesse was very helpful the best customer service. I would recommend to all my friends here in the Coachella Valley.-Yesenia Hernandez
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October 2023 by G A.
Very poor customer service. I have been going to Jeffy Lube for years and I have always had an excellent experience. But this location located in La Quinta CA has very poor customer service. As I drove up and waited it took awhile for the employee to approach my car and proceeded to ask what I needed done I replied an oil change the employees than stated you need to exit your car and wait inside we will pull your car in. I polite said I would like to stay in my car like I have always done when coming to jiffy lube. the employee then said no because we have to much stuff in the way. I then asked to speak to the supervisor or manager. when the manger approached he said sir you need to wait inside. I didn't even get to ask why when he walked away. I drove to another close by jiffy lube were they allowed me to stay in my car while the service was done. So obviously not a new policy. I will not be going back to the La Quinta location or recommending them. Train your team and managers.
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October 2023 by Roccobpa1
I stopped by the La Quinta Jiffy Lube yesterday as I have for the past few years to get an oil change service for my Chevy Tahoe. Once again, I was welcomed and pleasantly greeted by Assistant Manager Jesse. Assistant Manager Jesse immediately began servicing my vehicle, made a general inspection of the motor, the vehicle maintenance needs, and made some important recommendations without any pressure for me to get them done. Jesse was very professional and always addressed me with utmost respect.As my vehicle was being serviced, I noticed that Jiffy Lube took the time to vacuum and clean the windows of my vehicle, something I had never seen before. Jesse had my vehicle ready in about 20 minutes. Jesse also honored the discount coupon I received via email. You don’t need an appointment either. I have taken all my cars including my 1956 Ford Fairlane for oil service to the La Quinta Jiffy Lube, and will continue to do so for the great service I received. The place is very clean, and everyone is very polite. Jiffy Lube should recognize Assistant Manager Jesse for his professionalism.
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October 2023 by Koanda Worden
Jesse and his Tuesday associate were wonderful in helping me with the right decisions to maintain my vehicle. They even washed my windows and checked my tires….Thank you very much, you have gained a new loyal customerServices: Tires
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September 2023 by isaac vargas
Jesse helped me get an oil change and provided me with info about any other tune ups needed to my car. 10/10 customer service, I’ll be coming back!
