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January 2024 by Colleen G.
These folks are terrific. I'm so happy I switched from the La Quinta UPS store to have my packages delivered here. They are always helpful and friendly. Hardly ever have to wait and it is so convenient.
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September 2023 by Alexis K.
This morning I had two packages to deliver, one that was not as much a rush, and the other which needed to go quickly, because it was perishable. I was waited on by Lizbeth, who immediately put perishable stickers on the package to ensure that it was delivered safely and carefully, and suggested the more expensive but faster delivery process with that package. I have always appreciated their prompt and courteous service.
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April 2023 by Jone H.
Customer service above and beyond. What a wonderful surprise to call with a problem and have the person at the other end of the line actually sound like they want to help you. I was offered solutions with a warm friendly tone. You realize how seldom you hear that anymore. Only once home, several thousand miles away did I realize I had left items behind while visiting a friend. I have a FedEx account but my friend did not have a working printer. Alex told me, no problem, email the air bill to her, she would print it, prepare a box, take care of it all. My friend only had to walk the items in and hand them over. A huge relief for both myself and my friend. Good customer service makes you want to pay it forward, makes you feel like you still live in a civilized world. Thank you Alex. You're my employee of the month.
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January 2023 by Connie Nerhus
I had the best experience ever mailing packages. The gal helping me was so patient, kind & understanding. I will definitely be back.
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December 2022 by Dominic Cicero
This business is wonderful to work with I use their services for my business and my personal mail. They are very organized and always friendly.
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September 2022 by Elaine B.
The nicest people ever, I needed to mail a package to England and USPS were less than helpful and their price to mail was extortionate The Postal connection ladies were polite, helpful, responsive and gave me a great price I will definitely be using them again for all of my mailing needs
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January 2022 by Arpad P.
We go to this store quite frequently, always good service, UNTIL they hired a new person, She is very unpleasant to deal with, looks and behaving angry. I am a very nice man, kind to everyone, but I have a difficult time to deal with her. So, there are a lot of other stores available..
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October 2021 by Belinda W.
I sent packages on October 12th. They said that they would arrive in 2 to 3 days. It is now November and still no packages and no idea when the will arrive!!! This is a FedEx problem and I will never ship fedex again!!!!!!
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July 2021 by Rachel H.
This is a convenient and friendly alternative to having to go to the post office or to a UPS or FedEx location. Staff is very helpful and they have some cute greeting cards and such for purchase. I would say that my only minor constructive criticism is that frequently there is only one person working the counter and some of the folks that make up the demographic here need a considerable amount of assistance, so often the wait times are lengthy, especially during peak season in the desert from Oct to April. However, I will say that I have witnessed the staff here being extremely patient and helpful to everyone, every time I've been in.
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February 2021 by Peter Broadbent
48 black and white pages printed in black and white, Postal Connection charged me $48 ($1 per page printed). I asked to see a price list. No price list was available. I called a local UPS and was quoted 18 cents per page for the same print job.Later....the owner has remedied the problem and I am happily using their service again
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August 2020 by Pamela Smith
Very helpful
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April 2020 by Paul Goldstine
I used this location to ship a package overnight to Canada. It did not arrive on time. When I called for assistance and a refund, I got the runaround from an employee. I am editing my review as the owner has now reached out and is working to resolve.
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March 2020 by Paul Goldstine
Actually act like they care about people when issues arise
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January 2020 by Me Li
Very friendly/helpful staff, efficient service and always on point with every transaction / interaction. I've been with this location for over 5 years now and I don't plan on going anywhere else. Well done guys!!
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September 2018 by Gina R.
This location has been reopened under a new name and with a new owner. It is now Indio Postal Connection. We now accept UPS,FedEx, USPS drop offs as well as shipping services. We offer faxing, printing, NOTARY, mailbox rentals, copies gifts and much more. Our new number is 760-771-1428 and email is
[email protected]. The place has been cleaned up and ready for business and the new service is great. Come by and give us a try.
