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February 2024 by L.M. C.
I took my mother's 1965 Bulova Sungold watch to Don Victor Jewelers in Indio for repair. They, especially Raul understood the importance of the watch. Raul was extremely empathetic (we lost her in September) to my concern. They had the lugs built back up so it is once again wearable. And I love it! I won't say they treated me like family, because that's a bad word. But Raul was patient, keeping me informed every step of the way. He understood the intrinsic sentimental value of my watch, and handled it as if it were his. Thanks Raul, for a positive experience.
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January 2024 by Guillermo Alamillo
Pendant I ordered is a let down not only craftsmanship but amount of material used. Not even close to an 1oz of silver and paid 130+. Will hang it and never use it since the bezel did not fit through my chain, no refunds you signed its the policy. Third picture is compared to a 1oz silver coin that I will add a bezel to. For reference the coin cost me only 35 bucks. Glad I did not spend more money there.
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December 2023 by Marcia Nelson
First time at Don Victor jewelers. I was pleasantly greeted by staff. I had my watch repaired while I waited. The results were very good and I was pleased at how quickly it took. I will be going in the future for purchases and repairs. I highly recommend this store.
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December 2023 by Elisa C.
Disappointed to say the least. I incessantly get texts from this business about events and “gifts” and other marketing media. I’m in the market for a wedding band and I thought I’d return to provide patronage and purchase it from them. I’m out of state currently so I thought I’d send a family member to look around on my behalf and while they were there also collect this “gift” that I’ve gotten fifty text messages about. They were hardly presented the option to look around before they were told they needed a name and phone number for the client collecting the gift. This turned into telling this family member that I needed to be present and all kinds of other ridiculous formalities. Mind you, if that’s the case then so be it (seems silly to me and sillier to not mention that in the tons of text messages urging you to stop by.) What I can’t quite wrap my head around is the absurd & unnecessary attitude of the woman on the sales floor acting like she needed a birth certificate and the constitution of the U.S. for some cubic zirconia. There’s a way to treat a guest in your business and a member of your community and that simply wasn’t it. There’s no longer any class at Don Victor and even less humility. I have zero intent on ever supporting their business again. I hope their values are reinstated and they are reminded of how important it is to treat their clients with consideration and kindness, for their sake. If they continue with people like that at the forefront of their business I do not see their business flourishing in any way, shape, or form. Have the day you deserve Don Victor Staff.
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December 2023 by Kathy Wilson
Very friendly and informed staff at Don Victor’s. I was shown several items I asked about and made a choice for a Christmas gift. Fair pricing, happy peeps here, great local business to support!
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November 2023 by Brandon LeClaire
Raul. Raul was/is/will be the best - always. He went above and beyond and really listened to me when choosing an engagement ring - making sure every detail was BEAUTIFUL. I couldn’t have had a better experience and he really made everything personal and unique to me and my future fiancé. I couldn’t imagine anything to have gone better and coming to Don Victor Jewelers is a must for any future jewelry purchase in the future. I can’t wait and look forward to working with Raul again! :)
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November 2023 by Teresa J.
The small gold piece at the top of my cross broke apart and I wanted it to be soldered. I was told they do not do this, but send it out to be fixed. I was hesitant to send it out because it was sentimental to me, but the girl at the store assured me not to worry. "We will take GOOD CARE of your cross.". When I got it back the bevelled design was not there anymore. Gold was polished down and taken from the cross. The cross was smaller and the bail that attached to the small loop that was broken was not the original either. My name on the back was centered evenly equal distant from each end on the back along with a baptism date. When I got it back the first initial on the back was on the very end of the top of the cross. I would not recommend this place to anyone.
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October 2023 by kerry berman
Craftsman beautiful. Staff, delightful. Pricing very competitive. Started shopping at Victors about 5 years ago. They keep their promises.Very pleased to give them 5 stars. They didn’t pay me!!!
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October 2023 by Katrina Alvarez
Great service! Marcela was so helpful and friendly. I literally was in and out. Definitely recommend Don Victor Jewelers!
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October 2023 by Daniel Garcia
Replaced a battery on an old lorus I haven't worn in a long time. It's working again. Thank you for the great work Don Victor Jewelers!
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October 2023 by jim Sutton
My Service was priced better than fair, very professional and friendly. Was familiar with my watches which most local Jeweliers are Not! I'll be back next week with other jobs. VERY happy I found these people especially Raul!
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October 2023 by diane kalman
The cleanliness and displays of incredible jewelers are evident the moment you walk into this fabulous store. We received a gracious welcome and a great repair of my bracelet at a price substantially less than other jewelers. I would highly recommend this establishment. It is well worth the trip to Indio.
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October 2023 by Dana Voynovich
Wonderful experience dealing with Don Victor Jewelers! Knowledge, professional and when I needed my items ready quickly, they expedited and delivered ahead of time. Nice. ?
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October 2023 by Charles Schmidt
So far so good. Replaced watch batteries (2) both older watches. Smaller one decided 2 days later it had run far enough. Looks like I was being too cheap again. I plan on going back for a replacement.
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October 2023 by Breezy Jay
Love this place, so glad I came here. Good way to build credit. Great service. 100% recommend. Marcela was the best!
