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August 2024 by Charles Hagen
Thank you for the excellent job of moving a piece of furniture in order to donate it a community group (having members from all over the Coachella Valley). It had sentimental value to me, and it was important that things should go smoothly. Your drivers were both superb, and they took special care to make sure that the furniture was well protected. Not only did they call before they came over, but they were right on schedule.
In addition to their terrific job, Abraham Lara came over a couple of days before the move. He offered several helpful suggestions and was key to making the trip so successful.
I am not thinking of moving in the near future, but if I happen do so in the future, I will definitely call Desert Moving!
Thank You Again, and Best Wishes,
Charles Hagen
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August 2024 by Richard Grea
These guys are the best
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July 2024 by Gene Walter
What a great relief!! We are so pleased with our move with Desert Moving! I highly recommend this Company if you’re planning a move!! ?
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June 2024 by Nikki Talley
Not "gonna" lie - was a little leary of a moving company that was contracted by a luxury furniture store to deliver our order. We were pleasantly surprised as their care and professionalism aligned with the retailer and exceeded our expectations. We received efficient, professional and courteous white glove service! Took excellent care of our over-sized and heavy console/buffet (and our home) thru the duration of delivery.
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June 2024 by Don Souza
The moving crew did a great job with our installation.
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May 2024 by Dorothy Hastings
"Everything went well with the move on Friday, May 3rd! The men were efficient and timely handling the furniture with care. Definitely would recommend your service and look for moving out of the storage units. Thank you!
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May 2024 by Don Schoenberger
Their team was courteous and professional and took great care of my new furniture. Highly recommend Jorge and Andrew!
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May 2024 by John Pohlig
Desert Moving Company was amazing. Lots of attention to detail. I highly recommend!
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May 2024 by Thomas Foley
This company gets an A+. The guys were friendly and competent and moved all our furnishings without a single problem. Our realtor recommended them and said he has never received complaints about them. I highly recommend their service!!!!
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January 2024 by subcon 42
An awful, unmotivated moving company. Even with a well laid-out plan, getting a quote was impossible in the end. Ended up doing it myself for (what I am sure is) a fraction of what these jokers would have charged. Don't waste your time.
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October 2023 by Dan Gauthier
Very professional and got the job done very quickly. I would use them again in a heartbeat. Highly recommended.
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July 2023 by Mike J.
AVOID AT ALL COST if timing, communication, and reliability are important to you as you plan your move.We used Desert Moving Co. & Storage to assist with our move into a new home in Palm Springs. Specifically, we leveraged their receiving, storage, and delivery services to assist as this was a vacation home where we live in Los Angeles full time. Given the logistics involved, timing and coordination were important. As we purchased most of the furniture for the new home, they were shipped, and stored at Desert Moving until we were ready to coordinate the move into our new home. It took two weeks to be able to lock down Desert Moving for an actual date. What was even more frustrating was the fact that they were supposed to be supplying us with a running list/inventory of deliveries received to include inspection for damage etc.. This never happened. It required repeated requests for an inventory of what was received and when. This never came until very late the night before the "scheduled delivery". I took the day off from work, drove to Palm Springs and waited in an empty home for move that never happened. I was told in the afternoon that a crew was not available. It required a significant effort on my part to get them to deliver the next day which required a complete scramble of my work schedule to accommodate their change in availability. (NOTE) A chair that Federal Express had record of delivering to Desert Moving was no where to be found. Desert Moving said that Fed Ex often lie about delivery when they lose merchandise. In turn, we went back to the manufacturer and a new chair delivered directly to our home. During the move in, several outdoor chairs were damaged by the movers when being assembled. A supervisor came on site, we reviewed the chairs together, and he said they would follow up for resolution. Never heard from anyone. Shortly there after we received our bill and I emailed their accounting department and the service rep with whom we had been working to inquire about reimbursement/replacement of the damaged chairs and received no response. Next thing I knew, they charged our card on file for the full amount of the invoice. After several calls and emails, I finally connected with someone who told me our service rep was no longer with the company. This does not explain their accounting department not responding to my inquires. Very long story short. What should have been a very simple fix- replacing the damaged chairs which were actually very inexpensive, turned into weeks of emails and phone calls. I was finally connected to a manager who after giving me the run around for weeks, came up with a solution. The chair that went missing, miraculously appeared and they offered to deliver the chair for me for free in lieu of paying for the damaged chairs. As I shared they lost the chair, we had it replaced over a month ago. Still no offer to make good on the damaged goods that 3 of their employees including a supervisor acknowledged while onsite during our move. Desert Moving seems incredibly unorganized. Poor communication, terrible service, and based on the shady experience with someone at the managerial level, I find them to unethical in their business practices.
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June 2023 by Judy G.
We have used Desert Moving personally, on multiple occasions. They provide such excellent customer service, and care, that we have never hesitated to refer them! Having used other moving companies in the past has given us firsthand experience to compare the total process. Unequivocally, Desert Moving takes all the stress out of the move...great communication, efficient and respectful of both the customer, and all their furnishings. We are extremely happy and satisfied customers!!!
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February 2023 by Laura P.
DO NOT HIRE!! I hired Desert Movers to give a small local company some business. However, although Mike, the owner, seemed nice and professional over the phone initially, the men he sent over (3 of them for $120/hr) were awful. They failed to wrap my wood furniture with the moving blankets Mike told me to get thereby causing extensive damage to my furniture during transport. I have never had such a negative experience with movers. I expect a few minor damage or scratches here and there but nothing like this. First the movers caused a huge crack in the tile of the house I was moving out of (which Mike has yet to remedy), then the failure of the men to properly wrap my wood furniture in the blankets caused extensive cracks, scratches and dents.
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October 2022 by Robert V.
Great company to do business with. Easy set-up, communication, receiving, storage and delivery at a fair price. Highly recommend!
