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September 2022 by Denise Davison
Awesome people to work with. Smaller shop who listen to your questions. Lala, the receptionist was amazing. Her husband, Sergio was honest and very helpful
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October 2021 by Joe Daily
Excellent work. Fair price. Doesn't accept credit cards.
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May 2021 by Gary Paulsen
Unprofessional. A complete waste of time dealing with this shop. Bait and switch routine after driving the vehicle out twice to the other end of the valley. when dropping it off (3rd time) they declined to do the work. Beware!
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April 2021 by Gary P.
Took my vehicle, a high top van in for repair over a month ago to Crown, the owner Sergio said he would work on it and scheduled it a month out. We brought it back to him and he then decided he wouldn't or couldn't work on it. After wasting my time driving over an hour roundtrip 2 times. I've decided to leave this review. Crown collision is in over their heads with minimal work, poor customer service, and obviously marginal Autobody repair abilities. Be very wary of leaving your vehicle with them. Lesson learned here. "Flakey" sums up my take on their business ethics.
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September 2020 by Taylor Coulthard
Family operation and a very nice family. We had a rental truck with a scratch in the paint. Sergio Jr. fixed it in a matter of minutes. They basically did it for free for us. We will be back and refer this business to others.Thank you very much Crown ?
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June 2020 by Dawn R.
Very impressed by the work done on my car!! Fair and honest quote and professional service. Would highly recommend to friends and family.....I'm so happy!! My Mustang looks so good!!
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June 2020 by Bill E.
Excellent work on Lexus.good painting and replacement of headlights. Nice people. Fair price. They aren't go to body shop
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February 2020 by Abigail Nunez
Great customer service. Sergio and his staff will go the extra mile to make customers happy.
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August 2019 by Alice Palace
Great service! Thank you Sergio
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November 2018 by Kitzia A.
Excellent work and service! My car was in an accident and I was hoping to find a good and legitimate auto body shop. I was lucky enough to find Crown Auto Collision! My vehicle was was repaired and painted and looks like it just came out the dealership. I highly recommend this place. I would also like to mention that they worked diligently to get the vehicle back to its owner. I couldn't believe how quick it was done. On another note: I'd like to say thank you to the owners wife for walking me through the process of what was going to be done in regards to repairs and painting to the vehicle. They were even nice enough to give me a ride to work after I dropped off my vehicle. Thanks again Crown Auto Collision!!
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September 2018 by Bacio Shoots
I love my car! Thank you Sergio. You did an amazing job.
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August 2018 by Dan W.
I paid 700$ to have my bumper and light fixed due to hitting a bobcat in idyllwild . We gave him some of the parts from the bumper upon his recommendation . He not only did not replace my bumper but didn't fix the light. We went down today to have him look at it only to have him get defensive and not fix anything. He said he replaced the bumper but he did not. He glued the pieces that I gave him back on and called it "replaced" he acted confused when I asked his what we paid 700$ for because absolutely nothing got fixed. He also acted confused when I reminded himself about the parts that I gave him. He said I never gave him any parts which is confusing when someone's reality is based on the lies they believe . He told my girlfriend he would help her if she came alone, I think so he could continue to try and take advantage . Don't go to this company . Worst experience of my life dealing with auto people.
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January 2018 by M.louise Ebenal
This place needs to be shut down. I didn't want to give any stars, but I had to give 1.....This guy is a liar and so is his staff (which are all family members) He does poor work and makes you wait for your vehicle weeks after he give you a pick up date.
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January 2017 by Gabriel Renderos
Cheap pitura falls off in less than 2 months, it peels off the car, they give you a price and come out with another bad service, never again there they treat you as if you are asking for a favor, they give you a week and then they tell you that you have to wait 3 more weeks.
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May 2016 by G R
Pitura barata se cae en menos de 2 meses se descascara de el auto te dan un precio y salen con otro mal servicio nunka mas ahiii te tratan como si estas pidiendo favor te disen ua semana y luego te salen que tiene que esperar 3 semanas mas.