“Kimberly that works at Altura credit union was a pleasure to work with. She helped get me started with my bank account, credit card and car loan process. The process was effortless and I loved working with her.”
“I went today to open a savings account for my son, Mrs Arroyo, who was so sweet and knowledgeable, helped us out tremendously. She made my 9 yr old comfortable with the whole transaction. She also threw in some goodies for him. I definitely will continue my business with this branch. Once again, thank you for such great customer service.”
“My main credit union is in Washington DC and from time to time I need to use a shared banking location to be able to deposit money to my accounts when local ATMs do not accept deposits.
My Navy Federal ATM also does not take deposits here in Palm Desert, so I was happy to locate this credit union not far from us, down by Avebue 42 and Monroe.
I decided to open an account so as to receive full service banking. The location is great with plenty of parking. The staff are really helpful.
You can open accounts in person or online.
We were headed home, so I logged in to create an account.
In no time I had confirmation of the process for verifying identity and I was able to select an identity protection layer of security.
They sent me several emails to alert me to the progress of transferring some miney into Sun Community from my credit union.
They have a drive through and a walk up ATM.
I suggest using the outdoor ATM in daylight hours because it is facing toward Avebue 42, but not terribly public so you could be seen in case of an emergency.
This is a great resource as so many different credit unions can take advantage of a shared facility and make life easier for us.”