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February 2024 by Brenda S
They did an amazing job fixing my vehicle. They had constant communication and let me know when my vehicle would be ready, and it was ready on the date they said it would be. They went above and beyond what I would have expected.
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February 2024 by Alisha Homolka
67 days to repair my vehicle, without true transparency as to why it took over 2 months.
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February 2024 by Jahnice Samson
We took our car that it had been attempted to be still into Calvert collision, and they did a fantastic job. They kept us Updated very friendly, very professional?
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February 2024 by retired dawg
Worked with me being disabled and living an hour away
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February 2024 by Clinton Long
Excellent service!
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February 2024 by KJ Cullen
Above and Beyond customer service. Keeps you updated as progress is made or delays happen. Will go the extra mile to make customers happy!
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January 2024 by Anna Seekins
Awesome to work with! Shelby was the best!
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December 2023 by Melissa Gunn
I highly recommend Caliber collision for any repairs. They communicated we me the entire time and got my car fixed quickly. The customer service was amazing.
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December 2023 by Cheri Troutman
It's a great place to go .Amazing staff and my car looks brand new.Very efficient job was done completed earlier than scheduled.
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December 2023 by Avril Salter (Pip)
Exemplary Service, Exceptional Convenience, and Constant Communication - Thanks to David at Caliber CollisionI recently entrusted Caliber Collision in Indio with the repairs to my Audi. The repairs included bodywork, adding a protective coat, and code resets.From start to finish, my experience with Caliber Collision was exceptional, and I am delighted to share my positive feedback. I am not only satisfied with the repair's outcome but also impressed by the exemplary service I received.David provided regular updates throughout the repair process, keeping me informed at every step. This consistent communication not only demonstrated their transparency but also ensured that I was well-informed and confident in the progress being made on my vehicle.One standout aspect of my experience was the considerate and accommodating nature of the Caliber Collision team. Recognizing the inconvenience of driving to their location for follow-ups, the manager offered to come to my home instead. I really appreciated this.My experience with Caliber Collision, particularly with David, was overwhelmingly positive. The quality of their work, combined with David's considerate and customer-focused approach, sets this Caliber Collision apart from other repair shops.I recommend Caliber Collision on Ave 44 Indio to anyone needing car repair services.
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December 2023 by Jorge Rios
My wife's rav 4 was damaged by storm, we had a brand new vehicle ended up with scratched up interior and damaged parts with loose moldings after some areas had over spray visible. Not there best to say the least.
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November 2023 by Denice Simon
Everyone was so friendly. They kept me updated on everything through the repairs that was needed. The overall process was amazing. I would definitely recommend there service and repairs.Service: Body & Trim
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November 2023 by Estelle Shanley
I am in my elder years and have never had an automobile accident. Until now! A fender bender, my car and another involved. Thankfully neither of us injured. Police arrived and reviewed insurance and other paperwork connected to my Lexus. In a rattled and emotional state I phoned a dear friend who lives nearby and his comforting words settled me down. I related I had a friend Britta who worked in a high level job at a Collision company located in Indio not far from where I live. He urged me to phone her . I did and received directions to her facility. She inquired if my auto was drivable, it was and she urged us to come to the repair shop as soon as possible. Upon arrival, we were greeted by Alma the receptionist, Britta was immediately summoned and speaking to her I was filled with confidence that I'd have my car back on the road in no time. My anxiety literally melted and I knew instinctively I was in the right place. Caliber is the industry leader both in quality and collison repair. Britta explained the firm has earned the highest customer satisfaction ratings in the industry. I was at ease. A young man named Cameron appeared, introduced himself and inquired about the location of the car in the parking lot . Off he went as my friend and I drank a cup of hot coffee and when he returned explained in great detail what he could do to bring my Lexus back to normal. There were issues he explained but felt my confidence soar. As a mater of fact on this day Thursday October 26th I've just received a phone call from Cameron who reports my automobile has been restored to tip top shape and ready for pickup in five days! I am over the moon with Caliber Collision and those who staff it. I recommend it highly.
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October 2023 by Bryan & Casey Thomas
Our experience was excellent! Caliber communicated with our insurance company, made sure we were kept up to date with progress and details, and the quality of the work was amazing! Hopefully we won't need body work on our car too soon in the future, but when we do, we will definitely use Caliber!
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October 2023 by Susan Dodd
Fantastic customer service and great job fixing paint job on Lexus recently.This is the 2nd time I have had great work. The first time they fixed the entire front end of my car after I rolled over something left on the freeway at night that went up under the hood. I never had an issue since that fix years ago. They are on time and provide great work at a reasonable price.Services: Steering & suspension repair
