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March 2024 by mkbonetti
I was driving through a parking lot and a couple of seconds of not paying attention I slammed my Ford Expedition into a concrete pillar. I destroyed the front driver side of the vehicle and my insurance company said we could total it. I really love my car and it would’ve been hard to replace it, so I went ahead and had Cali collision take on the job.It was so badly damaged, I was wondering if I made the right decision, and if the car would ever be the same. Jonathan, the owner assured me he could get it done. He and his team did an amazing job! I thought for suresomething would feel funny or it would drive differently, but it drives perfectly. You can’t even tell it had been in a wreck. I wish I could post before and after pictures here. Since my accident, I already referred one person to him and they were very happy with their work also. From now on the only body shop I will recommend is Cali Collision!
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February 2024 by Kristen M.
I dropped off my car on a Monday and had it back by a Wednesday. Mind you, there wasn't any damage to the body, just to have a sensor replaced and the car recalibrated. The entire interaction was seamless and I love the text/call updates on the designated days they have in place. The staff is super transparent and even mentioned if my main point of contact wasn't there then I can connect with the person they left in charge. The service was done promptly and quickly, everything was fixed on my car as expressed. I'm happy my insurance has them listed as one of our preferred shops. Josue and Matthew were great and friendly. I would recommend this shop to my fellow friends and family for their car needs.
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February 2024 by Adrianna D.
As Always top tier customer service and repairs. Cali Collision is the only place I have zero worries from drop off to pick. Seamless process- thank you guys for turning a headache into a another positive experience!
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October 2023 by Bri Jimenez
I just wanted to say I had a fantastic experience with Cali Collision. First off Jonathan and the staff were extremely communicative and attentive during the process, detailing each step of the repair asking me important questions and answering any questions I had. They were very professional and welcoming in all my interactions with them.Next the quality of work was astounding! It was as if nothing ever happened to my car. My car feels better to drive and most importantly I feel safe in it.I understand many people have had poor experiences with various aspects of the car industry but I can honestly say Cali Collision exceeded all my expectations and I have no doubt they'll take care of you like they did for me.
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September 2023 by Tile Teacher
Top quality work and excellent customer service. I highly recommend this business!
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September 2023 by Lamont Robinson
I can't overstate how awesome the service was. All of the staff and management were courteous, professional, and straightforward. They were very thorough in assessing my vehicle, timely with notifying when parts came in and when the car was ready, and the end result was perfect. On top of that, they cleaned and detailed the car. A+ service from a Conway that treats you like more than just a number. I highly recommend giving them a shot.
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July 2023 by Diana L.
Great customer service! My truck was broken into and the catalytic converter was stolen. Confused on what was to be done, I called Cali Collision and they took care of me so well. They came to pick up my truck and had it done in a timely manner and I was so happy with the results. Thank you to the whole team at Cali Collision for taking care of this big inconvenience. I highly recommend this shop for any collision and/or repair needs! I know I will be back if it's ever needed!!
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May 2023 by Mario B.
Took my 2022 F250 truck here after an accident, the shop was quick on receiving my truck and followed through until then and this is where they finally showed their true colors, I asked for updates and would not get a reply or message back. Called my insurance claims agent as well and she was having the same issue. Shop claims that parts were on back order but when I called ford myself ford rep said parts were in stock, specifically asked for parts that were on the estimate. Cali collision had my truck for 2 1/2 months and when I received my vehicle I was very disappointed on the quality of there work, I gave the shop a second chance on fixing there mistakes but failed to value my time as they gave me the run around. Would not recommend! Waste of time, money and don't feel safe operating the vehicle as parts are falling off. Will most likely be going to small claims court and filing a complaint with the bar & bbb.
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November 2022 by Greg B.
Fast turnaround and fantastic finished work. The repair is of the highest quality. Friendly staff with good communication. Very professional, highly recommended.
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September 2022 by Susana M.
We asked for a refund and got it back 4 months later. Never communicated with me to let me know what was going on.
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July 2022 by Amariz M.
I am writing this on behalf of my dad who was so impressed with the service he received that he insisted I write a review. He has been going here for the last 3 years and has always received top level customer service. The staff and Jonathan, the owner, are friendly, efficient, and reliable. He recently went in to get his car painted due to sand blast damage and as always he left as a very happy customer! Thank you Cali collision for assisting my family and giving excellent service!
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July 2022 by Christian Ivette Salcedo
Amazing auto body shop! The staff there super nice very accommodating to their customers. They did an amazing job with my car! Definitely recommend this auto body shop. I’ll be sending all my friends and family over here. They really did beyond than what I expected ????Services: Body & Trim
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June 2022 by Selena Contreras
If I can rate more stars I would. Cali collision have the most humble customer service especially Jonathan. Someone hit our Toyota Camry and left it so damaged. Cali Collision fixed everything that was wrong with it. OUR CAR LOOKS NEW NEW!! We’ll definitely go to them for future repairs. Thank you Cali collision for taking care of us we appreciate what you have done for us.Services: Tires
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May 2022 by patty sandoval
I was so pleased with the work. Jonathan did an excellent job. My truck looks amazing. I had originally gone to Caliber Collission and the service was terrible, so if you want quality work and a friendly and hardworking place. I surely recommend #CaliCollision.Services: Body & Trim
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May 2022 by Noriaki N.
I damaged side fender & bumper of my Lexus SC 430 in the garage while I was pulling out.. I googled to find bodyshops near me with good reviews. Cali Collision had the best review over all, so I drove my car. Laura, receptionist, at the office greeted me with very pleasant manners. She told me the owner is out of the office, but she will take pictures of the damages of my car & owner will get back to me for estimate. I got a call next day with the quote. I was happy with the quote. They scheduled me to bring my car on Tuesday. They even gave me a ride back home after I dropped my car. I told her I am leaving town in a week. She said the car should be ready before I leave. Sure thing, next day Wednesday late afternoon Laura called me saying my car is ready to pick up. I could not believe the fast service. The workmanship is impeccable!! I can see why everybody gives 5 stars!! I would give more if I could. Their price is so reasonable!! I will recommend this business to everyone. Thank you for your wonderful job!!
