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November 2024 by Isaac Garza
Blew up my engine for not calibrating injectors right
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June 2024 by Casey Royer
Bad business My advice to anyone working with them if they promise you a price, get it in writing and get them to sign it with you before the work is done, because they said it would be a certain price then after all the work the bill was double! They said they would take off labor on one part of the work but went back on that in the end price, lesson learned get what was discussed signed off so they cant go back and say i gotta pay for something they said at first would be taken off, fair game I guess because I never got it in writing the reduced labor we talked about because they just don't recall, spent thousands with them and not going back they lost my business, David was cool tho. (Edit: why I'm upset is that I was lied to in the start about price then switched up double price at the end)
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March 2024 by Stacker Dude
Big thanks to the guys a Autobahn for taking care of my BMW M5. Im really picky about mechanics and garages. You will find a clean organized garage and enthusiast mechanics who can work on your performance car. Thanks for the prompt efficient service and repairs on my car!
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February 2024 by Richard Bishop
Fast friendly and half the cost of dealer..my new shop..
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February 2024 by Sydney Ige
Worst place ever! Don’t bring your car here at all, brought my car here one time and ever since then it’s been breaking down. With the same issue, paid them over 10k to keep in fixing the issue and it was never resolved. Had to get 2nd opinions by other mechanics, as well as my car dealership and they all said they never even fixed what they said they fixed. It’s clear that they replaced parts that had nothing to do with the root cost. Within minutes, the car was acting the same way it did when I first dropped it off. It took them over a 4 weeks to “repair it”. Don’t waste your time with them. they say they give great service but the service they gave me was robbery and robbed me of my money I don’t recommend even calling to get a quote because they will probably charge you for that too.
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January 2024 by Arkonik Canada
I advise anyone to avoid this shopRecent visit to Palm Desert had me wanting to have the front shock mounts replaced on a R129 Mercedes 500 SL. Calling a few shops to find someone familiar with these cars and who was aware of the simple and less time consuming process of replacing the mounts without removing the struts ( explained on numerous Mercedes online forums and done on other cars I have owned).Speaking with this shops owner he claimed he was aware of simplicity of the job and provided a reduced quote of $440 for the complete job and we scheduled the job to be done at 8:00 AM Monday.I arrived at Autobahn shortly before 8 and the shop was open but an unprepared, staff just rolling in, service writer ,unaware of the job, parts not ordered and completely unaware of the reduced quote. The owner was off and my time was limited so I assumed the $100 difference in the quote would be worked out the car was left with the service writer saying he would call me as soon as the job was completed.At 3:30 in the afternoon no call had been received and I called to get updated, I was told " oh ya , job was just done and mechanic is on a test drive" . I advise that I would pick the car up at 8:00 AM the next morning.Arriving at 8:00 again the shop was not prepared , work order not completed , car was not accessible , until staff rolled in at 8:15. Work order was finally presented (not corrected to match quote) and increased by another $45. I paid the invoice and advised that I would follow up with the owner direct. Getting into my car I confirmed that the mounts were replaced but when I checked the mileage it was confirmed that the car was not taken on a test drive, walking back into the shop I questioned both Service writers that contrary to their words that car was not test driven and should any shop perform suspension work without a test drive. They both just nodded their heads and wanted to avoid the issue.Realizing that their statement "my car was on a test drive" was false and the lack of concern once advised them of the fact the car was not tested is enough to forget this shop.Anyways the owner did reach out to me later in the day, and claimed that I was mistaken about the quote,and then accused me of trying to get something for nothing ( knowing full well the work order was paid in full that morning ) . I realize things happen and there will always be misunderstandings but this owner had no interest in being reasonable, no concern about how I saw his shop operate.But he was good and quick at accusing a customer of trying to get something for nothing.I would ask anyone if they would or could recommend a shop that performs suspension work on a car without a test drive, let alone ignore a quote. I assume the owner will now write some response blaming the customer ( me).Hopefully this review saves someone frustration.UPDATE on owners responseYour apology is noted but it does not excuse you from not honoring the quote discussed , and only made worse by you pretending we didn't have the discussion We specifically talked about the method of installation which you claimed you were fully aware of, but I find out your staff was unfamiliar / uniformed with.The parts are available anywhere for less, but I had no problem with purchasing the parts from you.My issue is not about the money , it is you denying the conversation, the wasting of my time, and the lying that my car was on a test drive.Please respond to the review how your "Technicians " perform suspension work and do not test drive the car! you ignored that part, like you ignored our conversation about the repair method.The review is simple:your quote was not honored,your service staff were not prepared,and the staff lied when they said the car was test driven.PS If you would like to have a factory trained Mercedes Tech explain the simple installation process of R129 strut mounts to your staff just ask.
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January 2024 by Butch Wilson
Best service even over the Volvo dealer!
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December 2023 by Matt Koch
Great place. I'm glad to have found it. Very helpful. Went over and above to make sure I was taken care of, and didn't try to upsell me stuff I don't need.
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November 2023 by Arkonik C.
I advise anyone to avoid this shop Recent visit to Palm Desert had me wanting to have the front shock mounts replaced on a R129 Mercedes 500 SL. Calling a few shops to find someone familiar with these cars and who was aware of the simple and less time consuming process of replacing the mounts without removing the struts ( explained on numerous Mercedes online forums and done on other cars I have owned). Speaking with this shops owner he claimed he was aware of simplicity of the job and provided a reduced quote of $440 for the complete job and we scheduled the job to be done at 8:00 AM Monday. I arrived at Autobahn shortly before 8 and the shop was open but an unprepared, staff just rolling in, service writer ,unaware of the job, parts not ordered and completely unaware of the reduced quote. The owner was off and my time was limited so I assumed the $100 difference in the quote would be worked out the car was left with the service writer saying he would call me as soon as the job was completed. At 3:30 in the afternoon no call had been received and I called to get updated, I was told " oh ya , job was just done and mechanic is on a test drive" . I advise that I would pick the car up at 8:00 AM the next morning. Arriving at 8:00 again the shop was not prepared , work order not completed , car was not accessible , until staff rolled in at 8:15. Work order was finally presented (not corrected to match quote) and increased by another $45. I paid the invoice and advised that I would follow up with the owner direct. Getting into my car I confirmed that the mounts were replaced but when I checked the mileage it was confirmed that the car was not taken on a test drive, walking back into the shop I questioned both Service writers that contrary to their words that car was not test driven and should any shop perform suspension work without a test drive. They both just nodded their heads and wanted to avoid the issue. Realizing that their statement "my car was on a test drive" was false and the lack of concern once advised them of the fact the car was not tested is enough to forget this shop. Anyways the owner did reach out to me later in the day, and claimed that I was mistaken about the quote,and then accused me of trying to get something for nothing ( knowing full well the work order was paid in full that morning ) . I realize things happen and there will always be misunderstandings but this owner had no interest in being reasonable, no concern about how I saw his shop operate. But he was good and quick at accusing a customer of trying to get something for nothing. I would ask anyone if they would or could recommend a shop that performs suspension work on a car without a test drive, let alone ignore a quote. I assume the owner will now write some response blaming the customer ( me). Hopefully this review saves someone frustration.
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November 2023 by Dmytro S.
My car start oil leaking, spiking RPMs and show engine light. I call service, and told all concerns, representative said it will cost 140$ for diagnostic, but I should wait 2 weeks. I waited, came and then service said it will cost me 300$ bucks for diagnostic, cause engine light and oil leaking is two different concerns, lol. And the also added some staff on 11$ without explanation. Looks like representative have no idea how cars working and car always show engine light if something happening, especially oil leaking. Not recommend this service, they all about to charge you the money with unskilled staff.
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November 2023 by LSC LSC
I was hoping this could have become my new, trustworthy mechanic in the desert. What a mistake! They broke my hood latch release and would not take responsibility for it. They insisted that I pay for the part, and they would pay the labor???? What the heck is that. It's THEIR SHOP. Cannot get into engine, it's a nightmare. Maybe if they took responsibility for what they did, this review would be so different. Find another trustworthy mechanic, not here for sure.
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November 2023 by Michael lomas-huff
So they over charged my grampa after a motor swap and gave the car back with bad cv axel after my gramps gave the them 8 thousand. I am now swapping the second cv axel and find out out the only put 5 of the 6 cv axel bolts back. This place is a scandal
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October 2023 by S2004O G.
Abraham took incredible care of my car A great value for the service I needed a water pump as quickly as possible. On my wife's lexus and I had significant savings from what the dealer wanted to charge. I will only take my car back to this place from now on
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October 2023 by Tony Sepulveda
Super helpful staff and very knowledgeable technicians, I brought my GTI in for a battery replacement and reprogramming and I was super pleased with my experience. 10/10 would recommend this shop to anyone with a Euro VehicleService: Auto battery maintenance
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October 2023 by Yolanda Clemot
I have the best experience every time. I Go there for oil change, for brakes or to check anything When it comes to a diagnose, there are number one. I recommend this place they keep this Establishment nice and clean., The owners of the business are excellent always so friendly. Personal very competent to answer any questionsGood service With a smile
