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January 2024 by Jim Lee
The wait time was long and when it was my turn they couldn't help me for what I needed so I left
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January 2024 by SALVADOR GONZALEZ
I had a fantastic experience at the AT&T store, all thanks to the exceptional service provided by Lili. Her warm smile, coupled with a consistently friendly and professional demeanor, made the entire process enjoyable.Lili went above and beyond in assisting me with setting up new home internet service. What impressed me the most was her efficiency – she navigated through the process swiftly while ensuring that all my needs were met. Her expertise and ability to handle the task with such ease left a lasting positive impression.In addition to her technical proficiency, Lili's personable approach made the entire experience stress-free. It's evident that she takes pride in delivering excellent customer service. I truly appreciate Lili's dedication to ensuring a seamless and efficient process for customers like me.If you're looking for a knowledgeable, friendly, and efficient representative at the Indio AT&T store, I highly recommend seeking out Lili. Her outstanding service and positive attitude made my visit a standout experience.
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October 2023 by Sylvia Walters
We had such a positive experience with trading in our phones. Miguel was knowledgeable, kind, encouraging, efficient and so very helpful
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September 2023 by Nicole Padilla
I was helped by an At&T associate Chris. He was very nice, very patient, and greeted us as soon as we walked in. He was very knowledgeable and answered all our questions. It didn't take long to open up our new lines at all. He even showed different features about phones we were interested in to help us decide. It's was just an amazing service. Give that man a raise !!!
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May 2023 by samantha vargas
Don’t speak with ivan, he won’t want to help you unless your inquiry will pay him!! Very rude service, he didn’t want to help us even after another employee said we had everything we needed for a simple transfer. Honestly can’t even believe how selfish people are! Wont help you if it doesn’t benefit them! Why are these people even hired as employees?
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April 2023 by MB W.
I told my sister not to come to this store because last time I was here the guy that helped me was rude AF. I even tried going to corporate to put a formal complain on this person and that was a nightmare just getting through someone. I never came back to this store anytime I needed something I would go to the palm springs store. But omg Ivan was so nice. He helped my sister, answered all her questions and concerns. He was nice and courteous to her and myself. The store looks cleaner and bigger from the last time I was here. The phone my sister wanted was in stock. Great service Ivan keep it up!
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November 2022 by Jason Castillo
I would like to share that this store was great from the time we opened the door. They greeted me and my wife as we came in and asked us if we needed help with anything. We said no, because we had an appointment set up already, but just to have that customer service was greatly appreciated. Mr. Lomeli, is a huge asset to that store and his team performs above and beyond the call.Thank you
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November 2022 by Thomas Landers
Overall great service, Brandon helped me with my new phone.
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November 2022 by Elizabeth Regan
I came into the store to get a new phone and I was greeted at the door right away. Manuel was extremely knowledgeable about all the different options and plans and helped me pick the best one. He even offered me services I wasn’t aware AT&T had such as direct tv. All of the staff here was so nice and made my experience very smooth. Thank you so much!
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November 2022 by Lester Flax
The store employee was a savior because your automated systems suck!!!! I kept being transferred to Directv!!!! Very aggravating! I had to drive two hours to get this resolved, although the stores are now only to sell something, the rep managed to do what I couldn’t do which was to get an AT&T person on the phone! Enough frustration to switch carriers!!!!
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August 2022 by Jason d
Clean friendly fast knowledgeable on all the good deals and at the same time they don't try to upsell you
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February 2022 by Yessica Alvarado
Manny was amazing! Very knowledgeable and kind. Greeted me with a warm welcome. Referred to me by my name throughout our interaction. Gave me great recommendations and made me feel comfortable without being pushy on selling me anything I didn’t need. Very handsome. Unfortunately he is taken. Darn it.
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February 2022 by Mel Vel
This store is great I highly recommend going to this AT&T they know what they’re doing and one of the employees who helped me in everything I needed there from activating my new iPhone and Apple Watch to answering all my questions of the stuff I purchased was Esmeralda! Girl u were awesome! Thanks again
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February 2022 by Sergio Llamas
Manny and Miguel were both extremely helpful. Any time you have such a complicated transaction it can be a hassle but Manny and Miguel made the transaction smooth, painless, and easy. Best customer service I have ever received at an AT&T store. ????
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November 2021 by Crystal Kilpatrick
I was having issues with customer service online, so I decided to stop into the store to see if I could be helped. Luckily, I was helped by the manager, Pablo, who able to help resolve my issue quickly. I highly recommend this location for the helpful and knowledgeable staff. Thank you again, Pablo!
