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November 2023 by Susan Dodd
Joshua did such a great job for us!!! Needed tire sensor replacements, and when they wouldn’t communicate with my car, they reached out to Anthony H who figured out how to secure the connection and eliminate the check system light on our vehicle. We always get our tires here, but who knew how much value added service this team can provide.
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October 2023 by Anne E.
Thank you all for getting me on the road safe. They are crowded, and you are going to wait BUT they are a well oiled machine, these guys work non stop and don't miss a beat. I know I'm in good hands. Every one there are helpful informative, direct, honest and pleasant.
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October 2023 by Joleen McNeill
Unfortunately this site requires a star otherwise there would have been none markedThis establishment is as crooked as they comeTelling me they couldn’t put air in my tires because they are 10 years old they weren’tI haven’t even put 20,000 miles on these tiresThey said it was illegal for them to put air in old tiresMy car is a 2006 Chrysler and currently has only 60,000 miles on it and this is where I originally bought the tires when I changed themI took it to Firestone what great guys over there filled my tires with air told me my tires were still good I asked for a quote for future tires. Just and all around honest place and when the time comes that’s where I will go from now onShame on you American Tires
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October 2023 by Beth Krantz
Low tire indicator came on, while in CA. I purchased my tires from Discount Tire, in TX. The employees at the Indio store were friendly and professional. They took care of my tire, removed a screw, patched the tire, balanced it, and replaced it. Don't buy your tires anywhere else.
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September 2023 by dolores ortega
Love this place. Always good customer service. Wait is long but it only tells u, how good they attend you. I do always recommend this place to everybody.
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September 2023 by Raquel F.
Rip off they get no ratings for me. I went and had my tire fixed my right rear tire and America's tires broke the sensor. I came in and they told me they would fix it but I needed 2 front tires because the tread was so low on them. I paid $340 for the two new front tires, and the sensor. I was leaving and none of the other sensors on my tires were even on. I went back and they told me that if I wanted the sensors to be put back on it was going to cost me $69 a piece. As you can see, only one of the sensors was not working. Now I have no sensors working and I had to see that stupid ( ! ). I give them no rating because they are bad in my book. just because I'm a lady doesn't mean that you have to try and rip me off.
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September 2023 by Bill C.
Extremely busy when I stopped by to get a tire pressure issue resolved.However, a well coordinated professional staff worked quickly to resolve the issue.Will be my GO-TO place for tires in the future..!!
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August 2023 by Fernando
Joshua lost you a customer today. Very arrogant, tapping his fingers on the table obsessively and loudly as he holds in the rage of 1000 dragons. All because I confused America’s tire with American tire depot.Customer service isn’t for the weak. I tried my best with him but decided to thank him for his patience and walked out the door.Needless to say I am now a permanent customer at American tire depot. They treat me very well and the service was great. Actual humans with sympathy over here. Not overworked and the service is timely.
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August 2023 by Alejandra Steward
I went to America's Tire Depot because I had a flat tire. I had to buy a new one, and I was curious to know what happened to my previous tire because there was a hole in the middle. When I asked the worker about it, he said whoever patched the previous tire did a poor job. America's Tire is the last place I took my car when my tire had a nail. When someone does a poor job it puts people at risk. I was very disappointed and don't think I will go back again.
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August 2023 by Marcelo V.
I placed an online order and paid for 2 tires as well as scheduled an appointment for my tires to be installed for Saturday morning at the Indio store. No tires on Saturday but was told they would be on truck Monday and that they would call me. No one called me Monday, so I called them and manager said they were in and he scheduled my second appointment for Tuesday afternoon. After a 110 degree weather day at work, I show up for my second appointment and only one tire arrived. They told me they could install the one tire and they guaranteed the other tire would be in on Wednesday. I asked how I could believe them after they had already failed twice. They never apologized and didn't care that I had been inconvenienced. Next time I need tires for any of my six vehicles I'll be going elsewhere.
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August 2023 by Lori A.
we have had nothing but excellent service at this location! And they gave us a great deal on tires and sent us for a discounted rotation 2 blocks away. Larry is the best!! I highly recommend them!
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July 2023 by J N.
Honest and trustworthy.I usually go to Americas Tires on Dinah Shore but thought I was getting a flat this morning when I noticed a small hole.A kind gentleman looked at my tire and assured me it didn't need any repairs or changing.If he would have said it did, I would have believed him and payed the price.Thank you for having honesty and trustworthy employees.
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July 2023 by Heath Cordas
- A Shout-out to Danny and Anthony!Rating: ★★★★★I recently visited America's Tires and was blown away by the exceptional customer service provided by Danny and Anthony. From their warm welcome to their expert knowledge and personalized recommendations, they went above and beyond to ensure my experience was top-notch. Their professionalism, attention to detail, and friendly demeanor made me feel valued as a customer. I highly recommend seeking out Danny and Anthony for an outstanding customer service experience at America's Tires. Kudos to them for their exceptional dedication and expertise!
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July 2023 by Jose Borja
I brought in my truck for flat repair. my tires still under warranty they did not honor the warranty. That's fine I accepted that ,they gave 2 used tires instead and sure why not I'll take that too. But now my truck has a missing lug nut ,they said the thread was already like that and theirs nothing they can do about this. Needless to say I'm done with this tire company only reason I came back was for the warranty but I'm done. I had other vehicle that they messed up the lug nut , they actually broke it off. This first time they did pay for mechanic to fix but this second time they said it was already bad. Wow. While I was leaving, the guy that gave me my vehicle started cursing at me. I'm definitely done with this company.
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June 2023 by Daniel Serrato
I've been buying tires here for 20 years for all my vehicles. Today stopped by to have my tire pressure checked. Always great service.
