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March 2024 by Akita M.
We chose Aces Moving Pros because of the great price! It was the only affordable option when moving about 2.5 miles in the Palm Desert area. Others were charging us around $700-$800 for a minimum of 2-3 hours. I'm giving 4/5 stars because of the additional mover that showed up to help which causes the price to go up the day of and the moving time was moved up 2 hours. We were quoted for 2 movers and a truck for a minimum of 3 hours. However, they had shown up with an additional worker on our doorstep without any warning. Also, our moving time was scheduled for 1 pm, however, I received a phone call around 10:30 am asking if they could come at 11 am instead. It added a lot of unexpected stress. It turned out okay because they seemed to move quicker and worked well as a team and we finished at a reasonable time. They did do everything we asked and none of our belongings were damaged during the move so that was great! We would definitely rehire them again for a move.
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February 2024 by Noemi ..
Aces movers moved us out of our old home (Nov. 2023) and into our new home (Jan. 2024). There are some things they were outstanding at and other things that could've been better. They're team was excellent at packing us all up and getting us moved out. We loved how quick the girls were! The whole packing up process (moving out and in) was much faster than we expected. We stored our belongings in their storage, as our new house would take a few months to be ready. Our move in day was up in the air and they were completely open to schedule us in with a few days notice. That said, definitely purchase additional insurance. As this was our first time using movers, We just assumed that they would cover any damaged items. I wish they had been more explicit about our insurance options and explained their paperwork a little more thoroughly. Also, we were surprised that there was a second charge to move our belongings into our new home. That could very well be our fault for not reading all the paperwork they left with us. It's crazy enough to move and we assumed the $3000 + that we paid when they moved us out included the delivery of items as well. Once all of our items were moved in to our new place, Mike was honest and informed us that our 75 inch Samsung tv had been damaged, along with an accent table we had. Mike had the table touched up and delivered the next day. Unfortunately, we were out a tv. We purchased the tv in 2020 for $2700. We're aware that it was a few years old. Mike offered us $500 to compensate us for it. I was not happy about that, as that same tv was now selling for $1000. I wanted $1000 as I felt that was fair to make up for the damaged tv. My husband spoke to Mike about that and they settled at $800 since we didnt purchase additional insurance. So again, get the additional insurance. After we were all moved in and unpacked, I discovered a few more damaged items. To be honest, I didn't want to have my husband go back and try and negotiate to try and get them replaced since it just felt like a hassle to get $800 for the tv. The damaged items included all of our lamp shades. Those were all crushed. We had a white dresser that we noticed had the legs snapped and they simply drilled some screws back into 2 of them to hold them together. Lastly, we're still missing a brown full length mirror that didn't make it to the new house. We give them an 4 stars for packing and moving. For everything else, we give them 2 stars.
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July 2023 by Richard Phan
Mike, Nas, and Brodie were pros. They moved my stuff so quickly and carefully. Since moving to the valley they've helped me move homes 3 times. This time was tough because I had them move my stuff upstairs. Mike is a Tetris pro he somehow fit all my indoor stuff and patio with barely any room to spare on his 26ft truck. He was careful the entire time and they handle all my TVs and mounting needs efficiently. Awesome group of guys. I would use them again and again
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July 2023 by Richard P.
Mike, Nas, and Brodie were pros. They moved my stuff so quickly and carefully. Since moving to the valley they've helped me move homes 3 times. This time was tough because I had them move my stuff upstairs. Mike is a Tetris pro he somehow fit all my indoor stuff and patio with barely any room to spare on his 26ft truck. He was careful the entire time and they handle all my TVs and mounting needs efficiently. Awesome group of guys. I would use them again and again
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July 2023 by Brad H.
We moved from southern California to southwest Minnesota. Michael and his team moved our household across country for us. I was amazed at The care they took with our belongings. Everything was carefully wrapped and taken well care of. On time, hard working and great to work with. Reasonably priced. Don't hesitate. Brad
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July 2023 by Nate A.
Very satisfied with my move. Local move within the valley and everything was handled carefully and on time. We found some minor furniture damage which the company took care of quickly. That's what I think makes them a great, customer friendly company. Being the most competitive didn't hurt, either.
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June 2023 by Genoa A.
We hired Aces Moving Pros for a move across town. From start to finish the whole team was wonderful. Tiffany was very helpful and was great at communicating. The movers showed up on time and it was impressive watching them load and move my whole house. They were very careful with all our items and extremely kind and helpful. The price was perfect and well worth the efficiency and care. I would use Aces Moving Pros again!
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February 2023 by Shelley W.
I've had no reply to the damaged products during my move. I have called twice....not feeling they will replace what they damaged. Movers left without me being able to do a walk through.....I am still hopeful they will step up and fix things.
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December 2022 by Jane D.
We selected Aces Moving based on Yelp reviews & best pricing. They were AWESOME ... professional, knowledgeable, quick and timely. We had scheduling issues with our closing and Tiffany provided solutions & flexibility. They have our highest recommendation!
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November 2022 by William R.
Aces did a great job moving some furniture for me. The price was right, the movers were on-time and got the work done quickly and carefully As a result, I plan to use Aces again sometime soon....
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November 2022 by Cindy B.
Tiffany and Michael worked with me on getting the best price to have one item moved from southern to northern California. Most moving companies will call text and email you nonstop. Sometimes I do not deal with a company because too frequent a communication is annoying. I think Tiffany and Michael were confident in being able to take care of getting my credenza here, at the best price they could and neither of us felt like we had to hound each other daily. The movers were on time and really friendly guys. They unloaded, unwrapped and took the wrapping in a matter of minutes. If I lived in southern California, they would be the movers I would call for all of my moves.
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November 2022 by D “Bear” B
I could not ask for anything better! The team that moved our things was great. We had some fine art pieces that they wrapped and protected. We never had to worry about any damage because it was so well protected. From large furniture pieces to very small boxes every item was handled with care. If we ever need to move again they will be our first and only call because we know they will get the job done and do it right. Thanks Aces.
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September 2022 by Brandon M.
Couldnt be happier I chose Aces. I shopped around all the local moving companies and Aces pricing was very fair and straightforward. Tiffany got me all set up in the scheduling department and the next day Julio and Showed up right on time ready to rock. These guys put in a 10 hour day with a great positive attitude, non stop hustle and carefully got my move done right on time. Highly recommend Tiffany, Julio and Nas from Aces Moving Pros
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September 2022 by Amanda K.
I wasn't thrilled with the move from Palm Springs to Las Vegas. Somehow the owners believed I would be fine with only bringing 90% of my stuff out. Then, they said they would bring the rest of my stuff the following week as they wanted to tack it onto another move. I never gave permission for that, but in the spirit of flexibility I said next week would be ok. They never came. Never called, never came up with another date. I called several times in the next weeks. I emailed them. I got the runaround. I finally threatened to dispute the credit card charges and sue them for my stuff if they didn't figure out how to bring it out. Suddenly, my stuff came in three days. The owner complained to me that he didn't make the amount of money he wanted on my move as I was over the weight limit he estimated (was the same weight other movers estimated, so it was fair). I shouldn't have had to threaten them to do the job I paid for. I shouldn't have had to contact them many times to address my move. Tiffany runs the office, but she spends the majority of the time packing, so there's no reliable scheduling and billing person. Expect voicemail, waiting, and runarounds. Will consider their own convenience above your move. Would not recommend.
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September 2022 by Beau King
These guys were amazing! Super efficient! Very careful! They took such good care of our stuff and did it so fast. They moved our entire house (not a small house either) in literally 4 hours start to finish, including getting it all unloaded and stuff put up stairs in the new house. Blown away by the efficiency and care they had. The value far superseded what we paid. Will always use these guys if we move! Highly recommend! 10 out of 5 stars!! ⭐️ ⭐️ ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️
