-
November 2024 by Jerry Jacobsen
Awesome location. Great pool! Staff very helpful and friendly.
-
October 2024 by Dominic Barteau
Went to a retreat here with Billy Graham’s Law enforcement retreat. Really relaxing and great atmosphere!
-
October 2024 by luis jimenez
Very comfortable
Food and drinks: The breakfast was very good and they served you very quickly and very friendly the d3 kitchen everyone in general
-
October 2024 by Sacha Fontaine
Renaissance hotels are supposed to be luxury hotels and overall it meets that criteria, but just barely.
The service at the pool was very good, but at reception and on the phone was poor and slow.
The building is nice but needs a refresh. There are lots of small details for families like ping pong tables and activities at camp Esmeralda.
Overall a good experience.
-
October 2024 by John Monges
Rooms: Rooms were clean and nice.
Food and drinks: Food in the private banquet hall was delicious all three days we were there.
-
October 2024 by Mark Richards
Attended trade show for the 4th time there. The whole property is impeccably maintained. Hotel bar and restaurant is very good and sushi served there us first rate. Pool is large and inviting, a great place for an evening swim/relaxing.
-
October 2024 by Ron Dillender
A fantastic location and resort. I always appreciate the attention to detail and feeling I have in Marriott hotels. That is apparent here as well.
-
October 2024 by Rosa Zaragoza
It is a very nice place the best
-
October 2024 by BHGRE Atchley Properties
I showed up at the hotel and got a room on Sept 13, 2024. Before booking, I ask if I could get a low floor because I don't take elevators. I was told no problem. After I paid for my night at the front desk, the front desk clerk told me there wasn't any stairs that I could take up to any of the floors. By then, my credit card was charged $308.26 and a booking for for $17.99. I told them to refund or credit my credit card. She said that there wasn't anyway to do that because it was done through the reservation company. I tried for two days to get my money back. It has now been 3 weeks and I still have not got my money back. I have paid for a room that I have stayed in and never even got my room key. The staff at the front desk for two days would not help and is a joke. Can't get through to speak to the general manager and am very dissatisfied with the entire experience.
-
October 2024 by Trent Horn
Attended a conference there, did not stay in the rooms.
-
October 2024 by Lulu Saab
Rooms: Really clean and amazing staff
Safety: Very nice and clean area
-
October 2024 by Onyx Goins
I spent 5 days at this resort for a conference. The location and views were gorgeous, the staff were very courteous and attentive, the resort mostly clean. My only qualm would be the on-site restaurants, which I understand are there for convenience (ie when attending a conference with early mornings/late evenings) as opposed to being utilized as fine-dining cuisine. However, the food was overpriced for the quality and service from the wait staff was lackluster. Overall, if you’re looking for a nice resort in a scenic location, I’d give Esmeralda a try. Just be sure to utilize the surrounding restaurants.
-
October 2024 by Nichola Moo
The Esmeralda is one of those plan play plan to stay hotel and they did not disappoint. The hotel was clean, The staff members were friendly and happy, The food at all their restaurants was delish, The drinks at the bars were perfect and you know you're in a hotel so everything is priced a little higher. Their pool was phenomenal. Fun to be had by all age group. The rooms were awesome. They were clean they were big they had balconies no view was bad. Bathrooms are big and beautiful. I will definitely be staying at this hotel again but longer next time around. We had a huge group of people there and no one complained.
-
October 2024 by Jessica Fraidlin
FAMILIES BEWARE: false advertising on connected rooms. website advertises guaranteed connected rooms, but when you finally book, they send you an email to tell you that they don't guarantee it. see screen shots below.
-
September 2024 by Razz Berrie
Ive stayed here twice in their luxury suite and it was big enough for my family and very comfortable . Only weird thing was their living room set-up the TV was off to a side and the sofa was not in front of the TV which made for awkward tv watching
