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March 2024 by Toni Y
Delayed or opened mail returned packages. Called postmaster, waa told that complaints filed would go to local postmaster to be corrected. While situation is ongoing so it could be a personal vendetta now. Soon moving on to higher ups complaints.
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December 2023 by Alma Tejeda
The new building is nice. I kinda liked the old timey post boxes and looks of their Old building because it was like traveling back in time when the town was barely built, like cowboy town post style, but it was very small. This building is a bit bigger and more modern. Staff is always very friendly and helpful.
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May 2023 by Erica Macias
Be sure when you want a tracking number to specifically ask because the clerk told me it’s on the receipt and it wasn’t! I called customer service and gave a receipt number and they couldn’t get it either. This Post Office has the worst customer service and delivery. If you want the service you need I suggest going to another branch.
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August 2022 by Amber C.
Another completely opened package delivered by USPS! He opened the box and found it was only Swiss miss cocoa! Sorry Mr. Postman nothing valuable to you! The thing that points this straight to the Postman is he even left the part of the box that wasn't attached to the box anymore on my porch!! If this happened in shipping as always claimed he wouldn't have delivered the whole box in two pieces!! Seems like every time this guy has to come back to deliver something it's messed up, opened or destroyed! UPS deliverers 44 lbs of dog food and the bag or box is still in one piece! This is the same Postman that I had to sit in my driveway waiting for him to deliver mail so that I could receive a certified letter cause he doesn't ring the doorbell nor knock on the door just like when he delivered this opened box this morning... I have a Ring camera that shows everything, even the man walking across my landscape Every time he delivers mail!! Can't believe this guy still gets a paycheck!! He doesn't do his job and obviously he's looking through packages/mail for something, which use to be a felony in the states, but I guess it's fine cause it's the Postman... I ask anyone sending me anything to use UPS or FedEx because I don't trust our Postman, how messed up is that!! Can't trust that our mail will be delivered!!
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April 2022 by Amber C
DON’T USE USPS!!! GO TO UPS OR FEDEX!!! Never lose a package again!!!Over the years I have had horrible luck with the post office. From my wedding invitations being ripped up & returned to me in a plastic bag that says “ Because we care”! My thank you cards with pictures being ripped open before being delivered. Packages go missing time and time again. One year my husband’s daughter calls and says did u get the Christmas gift we sent? No we didn’t, not for a year! Yeah the following year the package arrived at our door post marked from the year before!! Just crazy!! We recently bought a house with many documents being mailed back a forth. Every package sent UPS or FedEx got there when they said it would, but the two certified pieces of mail we sent through USPS was an absolute mess! Certified mail was lost!! We have been trying to get a final check from the seller (which in its own has been a nightmare) the mail man was supposed to deliver it today, instead he put that he was unable to deliver because of animal interference!! My dogs are behind a locked security door, he knows, he delivers here every day! It must have been a bad day for him that he didn’t want to deal with getting a signature. I looked at my 2 ring cameras and neither of them even showed him walking down the side walk!! I’ve been waiting for this to arrive so I had the front door open and my ears open, I kept checking down the street for him, never saw the man anywhere!! I know he delivers about 10:30 so from 9:30 to 11 I was looking out for him, when I checked the tracking status about 11 is when I seen his unable to deliver comment. I’m sorry you have a lot of bad days Mr. mailman, but you choose the job, they didn’t hunt you down to fill the job…
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April 2022 by V Reyes
Bad customer service, the staff is not friendly at all, they don’t want to work and will just tell you you can’t do it there or that something is wrong with your paper work just so that they don’t have to work. I recommend you going somewhere else for passport applications, had to come three times and every time they would find something wrong so that they wnt had to process them, even though the first time they had checked my paper work they had said every thing was fine except for a picture. One of the front desk ladies is nice (blonde lady) the Hispanic with black hair is really rude and needs to improve her customer service skills, doesn’t know how to do her job and keeps interrupting other workers to ask how it’s done. The new office is really nice now we just need new employees.
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April 2022 by Wil Bueno
This isn't the location
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March 2021 by Rita S.
Helpful, friendly staff. Especially nice that they "know" patrons , therefore are better able to assist with their needs. This is especially helpful with elderly people.
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January 2021 by Christopher Evans
Great place
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August 2020 by Valerie Chatham
They lost my father’s Father’s Day gift, it’s been two months and nobody will call me, I have to keep calling them and it’s very frustrating. Have some consideration and learn some customer service skills.
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September 2018 by Javier Aldrete
Mail always on time
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January 2018 by Sandy M.
It's been 3 weeks and I'm still not receiving mail!! What is going on with your change of address forms!!! This firm should fire all the rude lazy employees that do not do their job!!
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June 2017 by morgan shafer
They never answer the phone
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May 2017 by Kevin White
Friendly helpful staff with a clean business area that is fully stocked with items for mailing. American Process Services. Com
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May 2017 by AbR M
They never awenser the phone
