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September 2024 by Hector Valencia
Amazing! Hands down the best service from Ramon , Jesse, Emilio!! Thank you guys on the Sorento!
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September 2024 by Miles Jefferson
Was not sure on purchaseing a new vehicle, but the salesmem made it very easy, and they are so polite, thank you united and all the salesmem.
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September 2024 by Heather Russel
Ramon Lozano is THE GUY to go to!!! We were treated respectfully and no tricks from the finance team either!
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September 2024 by Andres Medina
Excellent customer service! Flavio takes care of me like family.
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September 2024 by Brenda Martinez
Excellent customer service
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September 2024 by ABRAHAM GARCIA
James Sparks very good sales!
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September 2024 by Greg Curran
Very prompt, courteous and quality service ?
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September 2024 by Tony McCoy
Got me the car I needed at a price I was comfortable with. Thank you guys
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September 2024 by Los Angeles
Still waiting to be contacted by service to open a tech line case with the KIA Global FTS. This may avoid lemon law litigation KIA... Never buy a KIA.
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September 2024 by Unknown Lovely
No one really helps plus bad service
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September 2024 by Mireli Rahiotis
Friendly staff and great service.
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September 2024 by Nathan Sanchez
By far the worst experience I’ve ever had at a dealership and if I could be more explicit I would.
No one answered the phone over a period of 5 hours; many of times I called periodically to service department.
Sales department laughing at us for even trying to reach Service when they knew Service was in and someone was at the desk that could take the call.
Even after, Manny, from sales, “hand delivered” a note to the lady at the desk to call back. She had not in the two hour span from which I initially was calling.
Then by some miracle after dialing *67 and calling for a final time they picked up within a minute!
They could not find my car the first time around when I finally got a hold of them. Saying it was under a different name.
To which they suddenly began working on my car to change out the battery, that was under warranty the entire time. Mind you my car had already been in the shop for 24 hours and they never once offered me a courtesy vehicle to get to work. They never called back, they never send text updates or anything on how my car was doing.
It was only till I called and called and called did they finally switch out the battery and work on my car.
Service department is filled with nothing but incompetence, ignorance, dullness, and just overall lack of initiative. I’d much rather have preferred jump starting my car for months on end then deal with Service at United KIA again.
Kia will never be having my business again. I will forever say to not buy from United Kia or work with them to all if I can help it.
You are better off talking to a brick wall than dealing with the headache and nightmare that was United KIA, the Sales Department, and especially the Service Department.
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September 2024 by Teresa Dotson
I went in today for an oil change & maintenance that’s under my warranty. Everyone was very nice and helpful.
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September 2024 by Leo Casarez
Angel help me out and gave me great services. Plus manager in charge is really cool.
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September 2024 by Melanie Baeza
Grateful for Cesar and Miguel helping me get a great deal during Labor Day! I love my new 2025 Sorento Hybrid ?
