United Kia Imperial in Imperial, CA is a very busy dealership with many customers, making appointments essential and sometimes leading to wait times. Despite this, the business is known for its great customer service and professional, friendly, and kind staff across both the service and sales departments. The team is experienced, knows their craft, and is not pushy, offering accommodations like water and rides. Service is often completed quickly, sometimes in hours instead of days, especially when parts are available. The dealership provides a great experience and excellent service, ensuring visits are worthwhile. They work on everything, not just Kia vehicles. The business is growing fast, and while high demand can create challenges, the staff strives to take care of everything and make customers feel welcome and cared for.
