O'Reilly Auto Parts in Imperial Beach, California, located at 720 13th Street, offers a wide range of auto parts, tools, and services. Customers appreciate the helpfulness and friendliness of the staff, particularly individuals like Efron, who not only sold wipers but also installed them and disposed of the old ones. Alexi and David have also been recognized for their exceptional customer service, assisting with battery issues and providing valuable recommendations. The store offers services like free battery testing, wiper blade and bulb installation, and Check Engine light testing. Customers can even utilize the free Loaner Tool program with a refundable deposit. While many reviews highlight the staff's assistance, some customers noted that the staff could be more attentive and engaged with shoppers. Overall, O'Reilly Auto Parts is a reliable destination for auto needs, with knowledgeable Parts Professionals ready to help.
great service like always. All the time when it comes to ordering parts that thanks so much Hector Acosta
September 2025
O’Reilly’s had the part I needed, and the store was easy to find. Prices were about average, and checkout was quick. The only downside was the customer service — some employees were helpful, but others seemed rushed and not too interested in answering questions. Overall, it gets the job done, but there’s room for... read full comment
August 2025
The 2 associates were very helpful and friendly. They got me what I needed and helped out it in. Overall great experience
