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February 2024 by Coretta H.
The customer Service is top tear, I especially have to thank Jose for taking the time to help me pick a protective product for my phone!
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January 2024 by Fredy Ramos
Very good experience in the people who serve you, they are very kind, understanding and patient.
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January 2024 by Pablo Ayala
T mobile is one of the best mobile service stores in the u.s you get what you pay for quality....
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November 2023 by Karen Araceli Palacios
Great n efficient service here the employees are all amazing n quick to help you.. love them all.
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October 2023 by Checo
Good service.
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September 2023 by Ahmad
Worse branch.. Everything I went there the people who work there somehow always make it hard on me.I never felt comfortable with this branch. Some People who work there made me shift happy to At&T.
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September 2023 by Gissellee 78
The experience here was not the best , nor welcoming from the man that decided to help me, I wanted to get a little upgrade from the iPhone 13 Pro max to just a regular iPhone 14(regular size) however right away this man decides to shut down my decision by saying that what I was doing was just a “down grade” and his overall reasoning was because the “camera quality” of having 3 cameras to just having 2 was just a waste for me to start my payments all over again, of course, money wise he has a point, however, it is my money and my decision , and the camera quality is the least of my worries , I wanted something that I felt comfortable to taste and size accessible for myself. Yeah I could of insisted and asked for the upgrade anyways or “down grade “ in his perspective , but his vibe, tone of voice and lack of not wanting to go through process did not make me want to go further with him either.
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September 2023 by David Vega
Always pushing expensive phones. Service is not good.
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August 2023 by Zomg The HandyMan LLC
No help whatsoever, as a longtime tmobile client, this is the second store I'm getting bad service from, manager was in no way trying to help, very condescending and literally no use having that many workers in the store doing nothing, if I can add a line over the phone, I can definitely add a line in store! How can I verify myself over the phone and I can't be verified in human form in your store with 3 managers on duty? Are the stores disconnected from Tmobile? Maybe independent owners. This is the last straw, we will be switching service to another carrier, I'm done with tmobile and their discriminatory stores and workers. Second store! Never again.
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July 2023 by Agustin D.
Nice clean store and no waiting.... Really quick and friendly customer services, thank you for doing a great job. Mr Agustin Lopez Del Haro !
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June 2023 by Anna Alvarez
Franc provide excellent customer service
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May 2023 by jonathan bermudez
I went in to get help with fraud but didn’t get any. I came back after talking with T-mobile and was able to get help thanks to Giovanni. He was respectful and took his time and was thorough with helping me.
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February 2023 by Miguel Lino
It took a little longer than I expected but it was a good day..they help me with my new purchase ?
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January 2023 by Nufo C.
Would not recommend customer service was not good in my experience. Regular employees do all they can meanwhile management is another story. Highly recommend elsewhere.
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November 2022 by Elsa Mendez
Went in today to get an issue resolved. The guy “helping” me was being sarcastic and making me feel like I’m stupid. Will never go back to this T-Mobile store again. Do better!
