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September 2023 by Apolonio Ortiz
Is terrible service
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September 2023 by David Vega
They suck.
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December 2022 by Mari Salazar
I was about to walk into this location today to grab a family plan but was disappointed after I heard a couple coming out and the employee was arguing with them loudly. I decided to take my business elsewhere.
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November 2021 by Robert Schildmeyer
METRO robbed me for 550$ so I will write bad reviews daily for at least 550 days, but they probably will go out of business sooner. Get with the times Metro, all your customers are only going to T-mobile only stores. Metro is just a wannabe T-mobile that does not even come close to how awesome T-mobile is.
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March 2021 by Maria Divas
Great customer service. Staff is very professional and enthusiastic. Definitely telling my friends to come by and get their phones here
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March 2021 by Alexis Platero
Really nice phones, was lucky to get this Samsung A51 for $ 200
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March 2021 by Bryan Verduzco
Came here for an iphone SE, staff was very helpful and helped set up my mother with her first cell phone!
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March 2021 by Julio Lopez
Very knowledgeable staff who offer the best prices around. Good service,
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March 2021 by Julio L.
Great service and great products. Staff is friendly and very knowledgeable. Don't understand why it has a bad review based on personal opinion. They carry every brand some samsung to iPhones and even nords. They have tons of accessories to match their products and if you ask you will 100 % get a discount. Besides the phone already being affordable they also offer a monthly payment option.
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September 2020 by Luiciano Domine
(Translated by Google) Very bad service or it depends on who attends to me I attended a man named Jorge and he sold a glass for my cell and when I returned four days later because the sweat got into his dust, he said that it was not his problem. As I wanted, I told him that I was going to call his manager or the corporation and he said that he did not care that he would call whoever he wanted, that it was not my case, I told him that they could run it and he said that he did not care that many jobs I said I am ten years old with metro and they would not like that I will change companies and said that people with more time have left and metro does not care and I report it with the metro company I hope that again something because these people As Jorge makes them look bad I am very happy with metro but this service in the stores is very bad they catch anyone without experience his name is Jorge I do not recommend this store that is in Plaza Lugo's in the Pacific and Slauson Suit. Remember your name is Jorge metro pcs. Pay attention to customers please so that they give us good service in the stores in line with Jorge. Address 2550.slauson.ave.suit.f.huntington park cal 90255 I do not recommend this store Jorge m attended on Friday September 4 at 12:30 and Tuesday September 8 at 4 in the afternoon in 2020(Original)Muy mal servicio o depende quien t atienda ami m atendió un q se llama Jorge y m vendió un vidrio para mi cell y cuando regrese a los cuatro días por q se le metió el polvo el sudor m dijo q no era problema de el q le osiers como quisiera le dije q iva a llamar a su manager o a la corporación y m dijo q a él no le importaba q llamará a quien quiciera q alcavo no m ivan aser caso le dije q lo podían correr y dijo q no le importa q trabajos ai muchos le dije yo tengo diez años con metro y no les iba a gustar q yo m cambiará de companies y dijo q personas con más tiempo se an ido y a metro no le importa ya lo reporte con la compañía d metro espero q again algo por q estas personas como Jorge los asen quedar mal yo estoy muy contento con metro pero este servicio en las tiendas está muy mal agarran a cualquier persona sin experiencia se llama Jorge no recomiendo esta tienda q está en plaza lugo's en la pacific y slauson suit. f.acuerdesen se llama Jorge metro pcs pongan atención a los clientes porfavor para q nos den bien servicio en las tiendas a cuerdense de Jorge. Dirección 2550.slauson.ave.suit.f.huntington park cal 90255 no la recomiendo esta tienda Jorge m atendió el viernes 4 d septiembre a las 12:30 y el martes 8 d septiembre alas 4 d la tarde en el 2020
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August 2020 by David V.
Clueless. Always trying to sell you more crappy phones. Then when this sign came up we were like what who are you kidding.In our neighborhood? Everybody said they're lying.
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July 2020 by Selene Castaneda
Friendly and fast service! Came to change my sim card over to a new phone and Dylan helped me out and was very friendly! Had no problems ^_^
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December 2019 by Javier Avila
(Translated by Google) Excellent customer service, today I was with Rony and he was very patient. Excellent promotions.
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October 2019 by Polina G.
One thing I never expected from t-mobile: FRAUD. So I visited the store on september 1st or second to help my friends visiting from Russia buy sim cards. This visit was the worst experience ever: So I asked her for 3 SIM cards. Store employee told me she would have to charge my card 3 times as she cannot do one transaction for 3 SIM cards. Ok whatever. Third transaction did not go through and she told me that was because of too many charges from same merchant. So I paid her cash. She did not give me a receipt for that transaction because "system was down" So of course when we inserted the SIM cards to our phones one of them was not activated. But I called the store and their manager was able to find a solution and helped us get the working SIM card at another store (by that time my friends were already outside la) I almost forgot about that visit. But today I have noticed a new charge from that store on my statement dated 9/30. Charge was made today and I haven't even been in that area. And my card was with me all the time. I went back to my September transactions and double checked them. It was all correct: 2 charges on September 2nd and one more charge that actually was credited back to my account (the one I paid cash after all) So they had no reason to charge me again. And it was not a transaction from T-Mobile like phone bill or something, it was the transaction from this particular merchant (T-MOBILE W SLAUSON). Had to call my bank and make a fraud claim. Don't go to this store if you want to keep your card information safe!
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September 2019 by Marlen H.
I wanted to change to my number so this girl told us to change our number in the store will cost 20. She said it's free over the phone no charge. I called and they said the opposite it's 15 to change your number over the phone. In the store or over the phone there's a charge it's not free. This employee mislead us they need to train employees better. This girl seem like she knew it all but she doesn't. Disappointed.
